Reviews

Average Ratings

4.4
170 lifetime reviews. Includes reviews of Wade Schick's Chrysler of Culpeper from DealerRater.com
  • Friendly Staff, great price

    Had an appointment to meet with Thurston and test drive a truck, the process was simple and they did a fair price on my trade. In and out with my ...


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    Had an appointment to meet with Thurston and test drive a truck, the process was simple and they did a fair price on my trade. In and out with my new truck in about 4 and a half hours.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Todd Fullmer & Team Schick
    November 2, 2017

    My wife and I haven't bought a new vehicle since 2003. Like most we HATE the car buying process. Todd was my appointed Sales Agent. Zero pressur...


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    My wife and I haven't bought a new vehicle since 2003. Like most we HATE the car buying process. Todd was my appointed Sales Agent. Zero pressure. If he didn't know the answer or wasn't sure he didn't sugar coat it......he looked into it. We had been hammered with medical bills and lingering miscellaneous debt from our children's health issues. Team Schick searched and provided a variety of options to get us into a brand new Jeep Cherokee. Thanks a MILLION TEAM SCHICK!!!

    Does recommend this dealer

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  • BUYER BEWARE...
    October 26, 2017

    Let me start by saying that I am a very informed consumer and have bought 7 new cars in the past 7 years so I understand how internet pricing work...


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    Let me start by saying that I am a very informed consumer and have bought 7 new cars in the past 7 years so I understand how internet pricing works. I can read the 'fine print' to see what isn't included and in this case that would be $1095 for destination charge and $589 for dealer fee. I also understand how rebates work and I happen to live in TX where we are currently getting $4000 rebate vs $2000 rebate in VA. Their lack of effort to earn my business was disappointing and their quote on my price inquiry came back much higher than expected. This was from poor advertising tactics and failing to include necessary info in the 'fine print'. But, the fact that they adjusted (removed) $2000 off of their advertised price, in their favor - just seems shady! This results in them getting an additional $2000 in rebates but not forwarding this to me, the consumer. Hey Culpeper... I get your advertising blunder and I can accept that one but when you have an advertised price you should honor it!!! Buyer beware... my suggestion is to shop elsewhere because they simply don't care... when I contacted the "management" team - no one made any attempts to contact me to discuss this issue.

    Does not recommend this dealer

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  • Great dealings AFTER sale
    September 29, 2017

    I bought my Cherokee through Sam in January 2017. I've been back to the dealership a number of times for service and to check on the installation...


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    I bought my Cherokee through Sam in January 2017. I've been back to the dealership a number of times for service and to check on the installation of accessories. Each time I come in I see Sam and he remembers me. He smiles, shakes my hand, exchanges pleasantries and is sincere. He REALLY cares. It's not all "sell cars" with him. He builds confidence so WHEN I do think of buying a car, I will go to MY FRIEND, Sam. Michael Lempke

    Does recommend this dealer

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  • Blessing
    September 21, 2017

    Thurston Carpenter was the best salesman ever. He work hard in trying to help me get a car and after sitting in his office for 3 hours, Mr. Carpen...


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    Thurston Carpenter was the best salesman ever. He work hard in trying to help me get a car and after sitting in his office for 3 hours, Mr. Carpenter pulled up with a 2017 Dodge Journey. Thank you again!!!

    Does recommend this dealer
    Came in for service or repair

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  • Outstanding Salesman - Thurston Carpenter
    September 8, 2017

    Thurston Carpenter was an excellent salesman who would go an extra mile for his customers. We were searching for a while for the right vehicles fo...


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    Thurston Carpenter was an excellent salesman who would go an extra mile for his customers. We were searching for a while for the right vehicles for myself and my wife and with his help we found those vehicles at Culpeper of Culpeper.

    Does recommend this dealer

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  • Slow service redeemed

    Dropped the Journey off Tuesday after Labor Day and picked it up at end of same day. Shop had to call in machine experts from Northern Virginia t...


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    Dropped the Journey off Tuesday after Labor Day and picked it up at end of same day. Shop had to call in machine experts from Northern Virginia to correct malfunction in brake disc milling machine. Anyway, vehicle now performs well without shimmy. Every shop has problems. The difference is when they are corrected and the work as promised is completed. C of C has done that.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Big money paid - problem NOT fixed!
    September 1, 2017

    After almost a week in the shop, my wife's Journey still has shimmy problems when brakes are applied. When you are without the use of your vehicle...


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    After almost a week in the shop, my wife's Journey still has shimmy problems when brakes are applied. When you are without the use of your vehicle for this time, and have paid a considerable amount for "repairs", a reasonable person would expect the problem to be solved. Not so with this operation. As far as I am concerned, Thurston Carpenter in sales is the only part of this operation that is worth bothering with. So, if you want a new Fiat-Chrysler product, see Thurston, then plan to take it elsewhere when it needs service.

    Does not recommend this dealer
    Came in for service or repair

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  • Slow service

    Having purchased at least 5 vehicles from this dealer, I should be able to expect delivery on promised service. After a day and a half from the p...


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    Having purchased at least 5 vehicles from this dealer, I should be able to expect delivery on promised service. After a day and a half from the promised start date, we are still waiting for answers on braking induced shimmy on '08 Journey. Fortunately, we don't HAVE to have the vehicle today, but I don't think this would be happening on previous service visits. Sorry Martha Lewis no longer works there. She made sure things got done. Pretty sure we'll be looking elsewhere to replace the Journey.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Easiest car buying experience to date
    June 5, 2017

    We were lucky enough to get Sam as our salesperson and we could not have been happier. This was the easiest car buying experience to date. Their n...


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    We were lucky enough to get Sam as our salesperson and we could not have been happier. This was the easiest car buying experience to date. Their no pressure approach to sales was greatly appreciated! Sam was both knowledgeable and patient. Jim, the sales manager, was also easy to work with and accomodating. Eddie, in Finance, got us a great interest rate and was also super efficient and knowledgeable due to his previous experience in service. This was the least stressful and quickest (in and out the door) experience!

    Does recommend this dealer

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