Reviews
Service helps me decide to return
Easy to make an appointment - very economical regular service and safety check. Appreciate info about tires.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Serive
My wife and I were traveling from Arizona to Minnesota to celebrate my brother and his wife?s 50th Wedding Anniversary when our car died 30 miles south of Montrose Colorado. Ford Roadside Assistance towed us to Montrose Ford Nissan where we were met by Mike Arendsee. I explained that we traveling and had to get to Minnesota for this special event. Mike said he would see what he could do and less than 2 hours later we were back on the road again! We want to thank the entire Montrose Ford Nissan staff for their excellent customer service and making what could have been a disaster for us just a small bump in the road!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful response to the quality of service our Staff provides, Rick And Marlene Goble! Please let us know if there is ever anything else we can do for you! Safe travels!
Outstanding Customer Service
My wife and I were traveling from Arizona to Minnesota to celebrate my brother and his wife’s 50th Wedding Anniversary when our car died 30 miles south of Montrose Colorado. Ford Roadside Assistance towed us to Montrose Ford Nissan where we were met by Mike Arendsee. I explained that we traveling and had to get to Minnesota for this special event. Mike said he would see what he could do and less than 2 hours later we were back on the road again! We want to thank the entire Montrose Ford Nissan staff for their excellent customer service and making what could have been a disaster for us just a small bump in the road!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great services
Staff really helpful I love taking my car there.. Really like that I can take my kids here as well.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback of our Staff's outstanding service, Flabia! Thank you so much for choosing Montrose Ford as your first choice for service!
GREAT SERVICE, CLEAN FACILITIES
The staff is friendly, helpful and they explain any maintenance needed and approximately how long the wait time will be. They always offer a ride to any place you may want to go. The waiting area is clean and well maintained and is a very nice place to wait if you wish to stay there until they are finished with you vehicle. If the maintenance/repair time is longer than anticipated they will come and explain the problem and if any additional repairs or part replacements are needed they will explain why the work should be done and give you the choice to have it done then or wait until later if it is not something that impairs the vehicles performance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!
Extra attention needed and given to my son and his car by the Ford crew...... Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
prompt good service
helpful and very friendly, I would recommend your service to others
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Alan! If there is anything else we can do to assist you, please let us know! Take care!
Recommend this service department
Have been using the service department for the past 4-5 years and have always been very satisfied with the service provided. We will continue to have work there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Very happy with you ALL!
I have a Nissan Juke. Bought there. Love that I can get it serviced free there. Service dept. always treats me good! My salesman was really good , Financing is simple, quick and easy. I've bought 2 Jukes from you and have never been dissatisfied!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to hear that you were pleased with the service you received here at Montrose Ford-Lincoln. We look forward to your next visit!
Service
Service on my Murano was handled in good time and a good job. This was my first time taking my car in as my husband always did it. He passed away and I was a bit nervous. Mike helped me . Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to hear that our staff was able to provide you with courteous and helpful service, Pam. Please don't hesitate to give us a call if you have any additional needs or questions.