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Reviews

Average Ratings

4.6
290 lifetime reviews. Includes reviews of Jeff Wyler Lawrenceburg from DealerRater.com
  • Built my new Rubicon!
    April 17, 2017

    I walked into the dealership with no plans to purchase, however, knowing in a month or so I would. Brian sat down with me and we built my perfect ...


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    I walked into the dealership with no plans to purchase, however, knowing in a month or so I would. Brian sat down with me and we built my perfect Jeep. You could not beat the price, and I ordered the Rubicon on the spot. I have received the Jeep, financing was easy, and they were great to deal with. I would highly recommend working with them, and getting the car/Jeep/Dodge you want!

    Does recommend this dealer

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  • Painless Sale
    April 12, 2017

    Very smooth and painless sale with no pressure. Brian is a prime example of what a professional and knowledgeable salesman should be. Dealership i...


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    Very smooth and painless sale with no pressure. Brian is a prime example of what a professional and knowledgeable salesman should be. Dealership is clean with friendly staff.

    Does recommend this dealer

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  • Great experience!
    April 12, 2017

    It was our first big vehicle purchase and Brian at Jeff Wyler was the perfect salesman for us. He listened to what we needed for our growing famil...


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    It was our first big vehicle purchase and Brian at Jeff Wyler was the perfect salesman for us. He listened to what we needed for our growing family, found us the perfect vehicle and we never felt pressured!

    Does recommend this dealer

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  • BUYING MY NEW TRUCK WAS A PLEASURABLE EXPERIENCE
    April 11, 2017

    THE SALES STAFF WAS VERY HELPFUL AND KNOWLEDGEABLE. THEY HAD OR FOUND THE ANSWERS TO ALL MY QUESTIONS. THEY WERE NOT IN ANY WAY PUSHY . THEY WENT ...


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    THE SALES STAFF WAS VERY HELPFUL AND KNOWLEDGEABLE. THEY HAD OR FOUND THE ANSWERS TO ALL MY QUESTIONS. THEY WERE NOT IN ANY WAY PUSHY . THEY WENT THE EXTRA MILE TO SHOW AND DEMONSTRATE ALL THE AVAILABLE OPTIONS, TO ME. THEY ALSO OFFERED SOUND ADVISE WHEN ASKED. I WAS TREATED WITH RESPECT AND THEY KNEW MY TIME WAS VALUABLE TO ME. MOST OF THE PAPER WORK WAS ALREADY COMPLETED SO THERE WAS NOT MUCH TIME SPENT IN FINANCE. AFTER THE SALE THERE WAS A MINOR ISSUE WITH A THIRD PARTY'S QUALITY OF WORK AND THEY TOOK CONTROL OF THE ISSUE AND HAD IT RESOLVED.

    Does recommend this dealer

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  • Willing to negotiate to meet my budget
    April 11, 2017

    Very pleased with the dealership and how they brought the price down to meet my budget. However the truck itself I feel should have more options ...


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    Very pleased with the dealership and how they brought the price down to meet my budget. However the truck itself I feel should have more options such as power seats, remote start, etc given the list price. We negotiated down to what I felt was a reasonable price for that truck, it was not reasonably priced at the list price.

    Does recommend this dealer

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  • Great Customer service
    April 11, 2017

    We were interested in a vehicle that we had seen online but was not at the Jeff Wylers closest to where we lived. Brian was able to get the vehic...


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    We were interested in a vehicle that we had seen online but was not at the Jeff Wylers closest to where we lived. Brian was able to get the vehicle for us to test drive within 24 hours from when we spoke on the phone!

    Does recommend this dealer

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  • Always do a great job.
    April 6, 2017

    Chuck Hutton always has been a great help with the Jeeps that I have bought. I go back to him so I know I get the best help when buying the car I...


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    Chuck Hutton always has been a great help with the Jeeps that I have bought. I go back to him so I know I get the best help when buying the car I want. As long as Chuck is there at Jeff Wyler Lawrenceburg I plan on going no where else he was friendly and knew what I needed to be able to get the 5 different Jeeps I wanted. I think the staff also is great and friendly..

    Does recommend this dealer

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  • They tried hard to make it a good outcome.
    March 20, 2017

    WE give the service department very high marks for our trucks and cars. The Sales people try to follow up to keep your interest in the new vehicle...


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    WE give the service department very high marks for our trucks and cars. The Sales people try to follow up to keep your interest in the new vehicle without being overwhelming.

    Does recommend this dealer

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  • Good experience
    March 14, 2017

    Salesperson worked with me He did everything he could to help me find what I was looking for so I could have the vehicle I wanted great sales per...


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    Salesperson worked with me He did everything he could to help me find what I was looking for so I could have the vehicle I wanted great sales person to work with Thanks, Brian you did a great job and I appreciate everything...

    Does recommend this dealer

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  • Bait and switch
    March 5, 2017

    I asked the service department to look in to a problem for me. They said they would and that they would charge 1 hour. I said that was ok, and as...

    Jeff Wyler Chrysler Jeep Dodge of Lawrenceburg

    We are sorry about the problems you have had with your remote start. We have spoken with the service manager and have gone over the situation wit...


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    I asked the service department to look in to a problem for me. They said they would and that they would charge 1 hour. I said that was ok, and asked them to call me with a price before fixing it. They did call back, let me know what the problem was and what it would take to fix it. I gave them permission to do so. However, they called me back to let me know that didn't work and they would need to do more work for an additional $200. I told them they said the fix would be at the previous agreed price, but they said they would need to charge me more. Long story short, I had to go in to talk to the manager to get them to remove the part they put on and only charge me the gourmet of labor. Had I known from the beginning that they were just going to " try some stuff to see what works" I would have never agreed to have then look into it in the first place. At the end of the day, I am out $95 for an hour of labor and my problem still isn't fixed. Chrysler has lost my business. I will go to Bob Summeral, where they will look in to your problem whiteout charging you any labor, give you a quote, and then you can decide what you want to do. Very dissapointed disappointed in Jeff Wyler. I bought this car there, but I cannot trust them to service it. Lost my family's business. I will be sure to tell everyone I know about the poor experience I had there.

    Does not recommend this dealer
    Came in for service or repair
    Jeff Wyler Chrysler Jeep Dodge of Lawrenceburg

    We are sorry about the problems you have had with your remote start. We have spoken with the service manager and have gone over the situation with him. He stated they replaced a switch, and removed the $25.00 charge for the switch. He also stated that there were still some issues but that you declined to have further work done. We are sorry for your issues, if our service department can be of further help, please let them know. Thank you.


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