Lang Chevrolet Buick-GMC Hours
For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a numb
er of ways that we make customer service the basis of buying and owning a car from our dealership
"Your Full Service Dealer! Located only 20 minutes from Kansas City!"
I had high hopes of purchasing a vehicle from a nearby dealership but the used car manager gave me a terrible experience!!! He was so pushy and in a hurry... to get us out of there. On top of that, he made snarky and intrusive comments about my choice of car.. Needless to say, I will not be returning as I will be taking my business to a worthy dealership. It really goes to show how management can absolutely ruin an experience and reputation for a business!!!
Hello, this is Sandy here at Lang Chevrolet. it makes me very sad to hear that you had a this experience. My goal is to always give the best possible ...customer service we possibly can, and I would like the opportunity to talk with you to see what happened and to make things right. Can you email me at firstname.lastname@example.org or call 913-294-5375 and ask for Sandy?
Service was fast and customer service great. Like the price match on tires.
Normal oil change with tire rotation and vehicle check. Service was fast and all personnel were very curtious.
Everything lined up and done properly. ' always courteous and helpful whether be a service, selling vehicles, or ordering parts.
This was the second car I bought from Lang Chevrolet. I have had 7+ years of experience with the service department. Very positive experiences.
The people were friendly and not pushy. Although the car I had traded was not from their dealer, I did come back to this dealer because I had done business... with them in the past. They treated me honestly and in a friendly matter.
All good, very quick service. Everything clean. Rusty and Chris take care of me every time
Great people, great service, great experiences overall
Had normal oil change, tire rotation, and vehicle inspection performed. Service was excellent and staff were pleasant and helpful.
As always, when I took my car in for an oil change, I was treated with courtesy. I didn't have to wait very long to have my car serviced.