Earl Floyd Ford

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
22 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 16, 2019

    The wait was 2 hours for quick lube. That was total time. I arrived 15 minutes before opened and 5 or 6 people already there. Need soft drinks or coffee... or water while waiting.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2019

    We always buy from Earl Floyd Ford. Very easy experience and Brook Doll was a great salesman.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cheryl, we are happy Brook could make your experience a positive one! We appreciate your business and look forward to your next visit! Take care!

  • October 21, 2013

    I've bought over 18 vehicles from this dealership over the last 13 years. The sales people tell you upfront what they want for the car without all the... back and forth games, there are no gimmicks etc. The finance guy Mike, will shop around and get you the best rate possible as well as present you with several financing options. I have always been treated well and will continue to do all of my business there.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 12, 2018

    I have shopped at Earl Floyd several times over the years and have received good friendly service. Recently our daughter bought a vehicle and currently... I'm in the market for a truck. I'd love to see a little better selection and better price of what you do have but I guess you can't help the inventory. All the people there are helpful and try and help as much as they can. Brook is still a hoot, which is who I've dealt with the past several times. So keep up the good work but work on the prices,LOL. I'll be back to check around. For I still need a truck. But I do not believe in the chance for the $100. give card thing,sorry.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we... will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    November 30, 2018

    No hassles and easy to negotiate with, although the salesperson was occasionally difficult to find.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2018

    I've never been a big fan of "dealer service" departments as far as having my vehicle services done at one, choosing rather to do them myself, having a... background in auto mechanics. However, since i have gotten older, as well as being disabled now, i have come to the realization that, mechanics/technicians having been trained by the specific manufacturer, are extremely well qualified to take care of their own products. Now, having said this, i believe the good folks at Earl Floyd Ford are some of the best around. And i don't just mean sales people and mechanics/technicians; I mean as PEOPLE. These folks are just genuinely good folks and care, not only about their sales and service, not just about their products but, they care about those who enter their place of business. I have and, will continue, to recommend them to folks i know who are in the market for a new or used vehicle, for vehicle services and for parts of they choose to do it themselves. Keep up the good work.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 23, 2018

    They never contacted me with any questions or anything else that you said I wanted to know about any vehicles that I inquired about in

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Ervin, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that... we failed to provide you with the quality service you deserve. Please give us a call at (502) 732-6674 and we will do our best to make this better. We hope to hear from you soon.

  • 5.0 out of 5
    August 16, 2018

    Of all the dealerships I've been to throughout my adult life (now 60 years old), Earl Floyd Ford is by far the most friendly, most accommodating and most... professional. Their staff is all top notch

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donald, thank you for your wonderful response to the quality of service our Staff provides! At Earl Floyd Ford, we value our customers and we look for...ward to seeing you on your next visit. Take care!

  • 5.0 out of 5
    August 10, 2018

    Our salesman, Brook was great! He was very helpful and pleasant to do business with! We would highly recommend him and the Ford dealership!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bonnie, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! ...Safe travels!

  • 1.0 out of 5
    June 14, 2014

    They never did contact me and I sent multiple requests. I bought from different dealer .

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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