New 877-604-9160 Dealer Website
Used 877-651-7245 Email Dealer
Service 877-384-9303

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Reviews

Average Ratings

4.8
Average based on 195 reviews.
  • Car buying

    I would like to personally thank Alfred Baker and Scott Wagman for helping get out of my focus and into a car that fits me better! It was a quick ...

    Dealer Response

    Thank you, Brianna! We strive to provide each customer with a great experience. Drive Safe :)


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    I would like to personally thank Alfred Baker and Scott Wagman for helping get out of my focus and into a car that fits me better! It was a quick and painless process for car buying! They are great people and will do whatever it takes to get you into the car you want! They work with you in every way possible! I have used this dealership twice now for buying new cars and it was the best decision I could have made!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Brianna! We strive to provide each customer with a great experience. Drive Safe :)


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  • Thank You

    I would like to thank Scott Zielinski for his great attention and communication, and for guiding me through the buying process. I would also like...

    Dealer Response

    Hi, Mr. Schyler! The staff at Boulevard Ford Lincoln always strives to provide personable and excellent customer service. We greatly appreciate yo...


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    I would like to thank Scott Zielinski for his great attention and communication, and for guiding me through the buying process. I would also like to thank Jennifer Vance for her guidance through the financing process. My buying experience was extremely smooth and pleasant, and the staff here was amazing. Thank you to all!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, Mr. Schyler! The staff at Boulevard Ford Lincoln always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!


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  • Thank you!

    I was recommended by a friend to check out Boulevard when shopping for my Jeep Wrangler. I checked out their website, messaged them about one I wa...

    Dealer Response

    Hillary, thank you for writing this fantastic review and giving our dealership such a high star rating! Safe travels!


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    I was recommended by a friend to check out Boulevard when shopping for my Jeep Wrangler. I checked out their website, messaged them about one I was interested in and had a response within the hour. The next day I was diving home in my Beautiful Jeep! Pierre was very friendly and easy to work with. With the help of him and Tom, and Jeremy we were able to work out a deal that was right for me! A big thank you to the entire team!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hillary, thank you for writing this fantastic review and giving our dealership such a high star rating! Safe travels!


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  • Great car buying experience

    My wife and I recently purchased a 2017 Lincoln MKZ from Scott Zilenski at Boulevard Lincoln. It was absolutely the best car buying experience I'v...

    Dealer Response

    Hi Charles! We are so pleased to hear that you had a great experience at Boulevard Ford. Scott and the rest of the staff are awesome. Enjoy that n...


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    My wife and I recently purchased a 2017 Lincoln MKZ from Scott Zilenski at Boulevard Lincoln. It was absolutely the best car buying experience I've ever had! Scott is very knowledgable about all the Ford Lincoln brands and made our new car purchase very enjoyable. It was the quickest and smoothest process I've ever had buying a car. I highly recommend Scott and Boulevard Lincoln!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Charles! We are so pleased to hear that you had a great experience at Boulevard Ford. Scott and the rest of the staff are awesome. Enjoy that new Lincoln MKZ and thanks again so much. Have a wonderful week.


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  • My worries are gone

    I would love to thank Rose for her excellent service. I really didn't think I was going to be able to ever get a new car again. You have made me...

    Dealer Response

    Patricia, thank you for writing this fantastic review and giving our dealership such a high star rating! If there is anything else we can do to as...


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    I would love to thank Rose for her excellent service. I really didn't think I was going to be able to ever get a new car again. You have made me so very happy. I would recommend you to all my friends and family , well actually I have done that already. Thank you all so much for all your help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Patricia, thank you for writing this fantastic review and giving our dealership such a high star rating! If there is anything else we can do to assist you, please let us know! Take care!


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  • THE ABSOLUTE BEST SERVICE IN PRESTON FORD HISTORY

    THIS WAS THE ABSOULE BEST EXPERINCE I EVER HAD WITH A DEALESHIP. FROM START TO END. THEY WORKED WITH ME AND GAVE ME MORE THAN I COULD EVER ASK FOR...

    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Shaye! It means so much to us to have earned your trust in our business! We h...


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    THIS WAS THE ABSOULE BEST EXPERINCE I EVER HAD WITH A DEALESHIP. FROM START TO END. THEY WORKED WITH ME AND GAVE ME MORE THAN I COULD EVER ASK FOR.. I WAS SO PLEASE I SENT MY SISTER AND SHE GOT EVEN BETTER.. KUDOS CREW..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Shaye! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


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  • Horrible customer service

    Horrible experience by far! Typical salespeople!!!

    Dealer Response

    We're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we...


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    Horrible experience by far! Typical salespeople!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. If you?d like to discuss this matter with one of our staff members, please give us a call at (800) 869-9968 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.


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  • 2017 Ford Escape

    Just purchased from Boulevard Ford. Purchasing process was very good. Austin Maddox was our sales consultant. He was polite and professional. We...

    Dealer Response

    Thank you, Sue! We look forward to assisting you with all of your future automotive needs.


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    Just purchased from Boulevard Ford. Purchasing process was very good. Austin Maddox was our sales consultant. He was polite and professional. We would definitely buy a car from him again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Sue! We look forward to assisting you with all of your future automotive needs.


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  • Customer Service

    Worst customer service I've ever received and I've had many cars serviced during my 62 years of life. I was traveling home to Norfolk va with my t...

    Dealer Response

    Thank you for bringing this unfortunate experience to our attention, Sheryl. We value our clients and your feedback so we would appreciate the opp...


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    Worst customer service I've ever received and I've had many cars serviced during my 62 years of life. I was traveling home to Norfolk va with my two grand children when my 2014 Ford Escape went dead I had it towed to the next town to Boulevard ford on Tuesday evening. I called the next morning and Daniel got on the phone and stated we're going to hook it up and I'll let you know I didn't hear anything I called at 4:30 that day and he said oh the computer blew out and we have to order you new one maybe 2 to 3 days before the part will be in I called on Friday to see if they could track the park to see when it would arrive and he said probably Monday I called back Monday and Daniel stated the part would be in that day I said can you service the car on Tuesday and I'll make arrangements to come to Delaware on Wednesday he said OK. I called Tuesday afternoon to let him know I was leaving Norfolk and I would be at his place at 1:30 Wednesday to pick my car up he said no problem just bring my extra key so they could program the new code I said well I can bring it Wednesday morning he said don't worry just takes a few minutes to code the key. I showed up Wednesday at 1:30 he said oh it's going to take a couple hours I said to code the key will needless to say I was perturbed by the fact that they had my car for eight days then I saw five guys pushing my car into the repair shop I don't know this for fact but I believe my car was not even done until I showed up there Wednesday at 1:30 here I am again with the Rent-A-Car that I have to drop off and no transportation. After I drop the Rent-A-Car an hour later I came back and the mechanic was test driving my car that tells me for sure the car was not touched until I got there. I'm not sure if it was because it was warranty work or I was from out of town but not once did Daniel call me in those eight days And each time I called I seemed to be bothering him. I will say the supervisor came up to me in the end and apologized for the time I had to wait.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for bringing this unfortunate experience to our attention, Sheryl. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We appreciate the opportunity to speak with you and resolve this matter.


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  • 2016 Mustang

    Tom Daly helped me with my decision to buy a new 2016 Mustang convertible. He was very helpful and very patient with me! I would definitely recomm...

    Dealer Response

    We're glad to hear that you found our staff so helpful in the purchase of your new vehicle, Kathie! We strive to provide professional and courteou...


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    Tom Daly helped me with my decision to buy a new 2016 Mustang convertible. He was very helpful and very patient with me! I would definitely recommend Tom and Boulevard Georgetown!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear that you found our staff so helpful in the purchase of your new vehicle, Kathie! We strive to provide professional and courteous service to all of our valued customers and we're glad you're satisfied. Safe travels!


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