Reviews

Average Ratings

4.2
602 lifetime reviews.
  • Great consultant and dealer, easiest process ever!

    I worked with Dave Pusa at Laura for the purchase of my 2016 GMC Canyon SLT 4x4. The price I found at Laura was ~$2,000 - $7,000 cheaper than anyt...


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    I worked with Dave Pusa at Laura for the purchase of my 2016 GMC Canyon SLT 4x4. The price I found at Laura was ~$2,000 - $7,000 cheaper than anything else I could find online, so I was somewhat reluctant to believe it. I am from Kansas City, and was also unsure about driving to Collinsville, IL to purchase a truck. However, after calling Laura and speaking with Dave, I was assured that this deal was as good as it was going to get anywhere in the country. Even better, there were no qualifications for the advertised price, whatsoever. No financing, no trade-in, nothing! Dave answered all my questions thoroughly, and I drove to Laura the morning after first speaking with him. The process at the dealership was extremely painless as well. Including the 15 minutes I was 'test-driving' my truck, I was at the dealership for an hour and was on the road! No hassle at all! Thanks so much Dave for such an easy and great buying experience. By far the best I've seen! I would recommend you and Laura with the highest remarks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

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  • Buyer Beware

    I texted ( to make sure car was still available) before traveling 2 hours to see the car I was interested in. Then I had to wait in the waiting r...


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    I texted ( to make sure car was still available) before traveling 2 hours to see the car I was interested in. Then I had to wait in the waiting room for 25 minutes. Then I was told the car had just sold. And, they tried to sell me a more expensive vehicle! Shocking, right? A couple days later the car was still listed and when I inquired, they said yes its still available!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Prices and service!

    We arrived to purchase a new truck and got exactly what we wanted for what we were quoted. Jonathan Hegger was our salesman. He was extremely help...


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    We arrived to purchase a new truck and got exactly what we wanted for what we were quoted. Jonathan Hegger was our salesman. He was extremely helpful and professional. Thanks for the awesome new truck!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best truck buying experience

    Laura Buick GMC, was a great experience. Jonathan Hegger was my sales person, he was the most professional salesman I have ever delbt with. He mad...


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    Laura Buick GMC, was a great experience. Jonathan Hegger was my sales person, he was the most professional salesman I have ever delbt with. He made it easy, and made buying a truck from out of state as simple as possible. When we arrived, he made everything happen quickly and smoothly and his follow up after the sale was perfect. Moving forward I will always buy my GMC vehicles from Laura and my salesman will be Jonathan.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • customer

    I knew that I wanted an Encore when I went to Laura Buick. This is the third vehicle that I have purchased from Laura Buick. My salesman was Ste...


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    I knew that I wanted an Encore when I went to Laura Buick. This is the third vehicle that I have purchased from Laura Buick. My salesman was Steve Rogers. He most certainly went above and beyond to find a vehicle for me. They did not have the exterior color along with interior color that I wanted but Steve did not give up. He kept working on the deal and found an Encore that I am very happy with. Thanks Steve. Appreciate all your work.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Couldn’t get anyone to contact me

    I couldn’t get anyone to contact me so I could go to the dealership! I mean when the dealership is an hour or farther away you don’t want to waste...


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    I couldn’t get anyone to contact me so I could go to the dealership! I mean when the dealership is an hour or farther away you don’t want to waste a trip if the car isn’t available!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Mike K

    Bought a new 2017 Sierra crew cab in May of 2017. It's been in four times for a popping noise in the front end. I have 2800 miles on it. They rep...


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    Bought a new 2017 Sierra crew cab in May of 2017. It's been in four times for a popping noise in the front end. I have 2800 miles on it. They replaced the steering rack and now the strut and spring assembly and still had the noise. I picked my truck up yesterday after it being in the shop for 16 days. Was told they finally replaced the lower control arm. They had the axles out and put many parts on it. Upon inspection I had two chips in the hood and the service manager still has not reached out to me. The truck was filthy and my near half tank of gas was gone. It was returned to me with the low gas light on. I would not recommend service to anyone!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Failed to give much information on a new car!!!!

    Can't seem to get much communication!!! I was interested in a gmc Terran but little to no info was given!!!! As a result I haven't made it into th...


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    Can't seem to get much communication!!! I was interested in a gmc Terran but little to no info was given!!!! As a result I haven't made it into the dealership, after all I'm an hour away!!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great buy, great salesman.

    Jonathan Hegger was great. He was patient and walked us through every step. He did a great job explaining everything.


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    Jonathan Hegger was great. He was patient and walked us through every step. He did a great job explaining everything.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Review for Steve Rogers

    We had bought a 2016 GMC Canyon from Steve Rogers last year. His excellent service as our salesman then, brought us back to buy a 2017 Buick Enco...


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    We had bought a 2016 GMC Canyon from Steve Rogers last year. His excellent service as our salesman then, brought us back to buy a 2017 Buick Encore on Monday, August 14. 2017. Steve's professionalism and personal attention during the entire purchasing process was above and beyond excellent. We would recommend Steve Roger at Laura Buick GMC to anyone looking for a new vehicle or even thinking of buying a new vehicle. Frank and Evelyn Bertrand

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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