Jack Schmitt Chevrolet Wood River

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Reviews

Average Ratings

5.0
31 lifetime reviews.
  • Best buying experience I've ever had!

    The entire team at Jack Schmitt in Wood River went above and beyond to find the exact vehicle I wanted.

    Dealer Response

    Thank you Amy, we had an awesome time as well! Your truck rocks! Welcome to the Jack Schmitt Family, we look forward to working with you for year...


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    The entire team at Jack Schmitt in Wood River went above and beyond to find the exact vehicle I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you Amy, we had an awesome time as well! Your truck rocks! Welcome to the Jack Schmitt Family, we look forward to working with you for years to come! Jill Moore Internet Manager 618.979.4773


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  • The salesman, Jeff, was very polite and explained

    The salesman, Jeff, was very polite and explained everything in detail. He was friendly and made us feel comfortable. He excused himself when he n...


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    The salesman, Jeff, was very polite and explained everything in detail. He was friendly and made us feel comfortable. He excused himself when he needed to do anything away from the desk and gave us an estimated time that he would return. He communicated with the financial person to help find financing that was within our budget. The finance person was very accommodating, polite and worked efficiently to make the process stress free. Thanks to Jack Schmitt Chevrolet for providing a pleasant experience during our purchase of a 2017 Equinox. Sincerely, Mary and Cliff

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Repair my sonic for no AC

    My 2016 sonic was repaired under warranty for no AC


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    My 2016 sonic was repaired under warranty for no AC

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing place to get a car *Ask for Thom Swain*

    The salesman,Thom was so helpful & beyond nice to me & made sure I was satisfied with everything. Made the waiting to get approved go by so fast w...

    Dealer Response

    Thank you Tasha! Thom had an awesome time working with you and appreciates all of the recommendations! Welcome to the Jack Schmitt Family!


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    The salesman,Thom was so helpful & beyond nice to me & made sure I was satisfied with everything. Made the waiting to get approved go by so fast with his an amazing personality. Lol . I couldn't have asked for a better experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Tasha! Thom had an awesome time working with you and appreciates all of the recommendations! Welcome to the Jack Schmitt Family!


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  • Excellent buying experience!

    Jeff did a fantastic job. I loved that he didn't in any way try to pressure me into the sale. Definitely one of the best car buying experiences I'...

    Dealer Response

    Thank you Molly! Jeff had a great time working with you and we are glad we made your car buying experience an easy one! Please let us know if th...


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    Jeff did a fantastic job. I loved that he didn't in any way try to pressure me into the sale. Definitely one of the best car buying experiences I've ever had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Molly! Jeff had a great time working with you and we are glad we made your car buying experience an easy one! Please let us know if there is anything we can do for you in the future! Welcome to the Jack Schmitt Family!


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  • New car

    Very great experience dealing with Jack Schmitt Chevrolet in Wood River. will recommend them to anyone that I know that's buying a car thank you C...

    Dealer Response

    Thank you Tracy! Chris had an awesome time working with you and we hope you have been enjoying your new car! Please let us know if there is anyt...


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    Very great experience dealing with Jack Schmitt Chevrolet in Wood River. will recommend them to anyone that I know that's buying a car thank you Chris

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Tracy! Chris had an awesome time working with you and we hope you have been enjoying your new car! Please let us know if there is anything we can help you with in the future! Jill Moore Internet Manager 618.979.4773


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  • Great Sale

    I am typically a Ford girl so I was a little nervous to try a Chevrolet. I was very pleased with the sale, the service and my new Traverse. I will...

    Dealer Response

    Thank you very much for taking the time to review us and also for giving Chevy a chance! We hope you have been enjoying your new Traverse and we ...


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    I am typically a Ford girl so I was a little nervous to try a Chevrolet. I was very pleased with the sale, the service and my new Traverse. I will definitely be back in the future!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking the time to review us and also for giving Chevy a chance! We hope you have been enjoying your new Traverse and we look forward to working with you in the future! Welcome to the Jack Schmitt Family! Jill Moore Internet Manager 618.979.4773


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  • Dave Tune

    Very happy with how Everet explained everything about my new Silverado. Love the truck. Gets gas mileage it is suppose to. Great ride. Just really...

    Dealer Response

    Thank you Dave! Everett had an awesome time working with you and we are very happy you are enjoying your new Silverado! Please let us know if yo...


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    Very happy with how Everet explained everything about my new Silverado. Love the truck. Gets gas mileage it is suppose to. Great ride. Just really like it. Handles great !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Dave! Everett had an awesome time working with you and we are very happy you are enjoying your new Silverado! Please let us know if you need anything, we are here to help. You can call myself or Everett anytime. Welcome to the Jack Schmitt Family! Jill Moore-Internet Manager 618.979.4773


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  • Excellent Salesmanship!

    It was a quick and painless transaction. I was pleased with our salesmen (Tom Koch) and our finance rep (Tim). They were friendly, worked quickly ...

    Dealer Response

    Thank you very much! Tom and Tim had an awesome time working with you and we are so glad you are enjoying your new Silverado! Please let us know...


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    It was a quick and painless transaction. I was pleased with our salesmen (Tom Koch) and our finance rep (Tim). They were friendly, worked quickly to get us a deal we could live with and I am completely satisfied with my 2015 Chevy Silverado Crew Cab LTZ. I couldn't have asked for a better experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you very much! Tom and Tim had an awesome time working with you and we are so glad you are enjoying your new Silverado! Please let us know if there is anything we can do for you, we are here to help anytime. Welcome to the Jack Schmitt Family! Jill Moore-Internet Manager 618.979.4773


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  • Saved the Day!

    As I was driving from Atlanta, GA to Alton, IL my sun roof exploded in southern Illinois. I called and pulled off to several dealerships who would...

    Dealer Response

    Thank you! We appreciate the positive review and we are so happy we could help you in an extremely difficult time. We can not even imagine how s...


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    As I was driving from Atlanta, GA to Alton, IL my sun roof exploded in southern Illinois. I called and pulled off to several dealerships who wouldn't help or stated they didn't have time. This was not the case with Jeff at Jack Schmitt....he told me that I was welcome to come and he would do everything he could to help. The service department was closed upon my arrival but he had made arrangements with the sales department to open the garage so my car wouldn't sit out exposed overnight. He had the parts ordered and the glass cleaned up early the next morning, the parts arrived that afternoon and my car was ready to go! AMAZING service and care! It was a horrible experience while traveling with my children and my mother-in-law but Jeff made it the best he could and for that I will be forever grateful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We appreciate the positive review and we are so happy we could help you in an extremely difficult time. We can not even imagine how stressful the situation was for you and your family. Jeff had an awesome time working with you and he is very happy he could help you! We are here anytime you need us. Welcome to the Jack Schmitt Family!


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