Fred Frederick Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

4.9
261 lifetime reviews. Includes reviews of Fred Frederick Chrysler Dodge Jeep RAM from DealerRater.com
  • After a long journey finally found a great dealer

    I shopped for nearly a year looking to purchase a new Jeep Grand Cherokee. I went to several Jeep dealers in the Baltimore/Annapolis area, to incl...


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    I shopped for nearly a year looking to purchase a new Jeep Grand Cherokee. I went to several Jeep dealers in the Baltimore/Annapolis area, to include Sherwood, Adams and Ourisman. Unfortunately, my experience at these dealerships was very negative. My experience with the customer service and sales staff was poor. They provided no assistance in locating the vehicle I was interested in. My luck turned quickly when I arrived at Fred Frederick Jeep in Easton. Sales consultant Charlie Wallace immediately offered to assist in locating a Jeep that would fit my needs. Charlie provided excellent customer service during the process and was very professional. Charlie worked with me in order to make the process very smooth. Thanks to Charlie, my overall experience at Fred Frederick was positive. I would recommend Charlie and Fred Frederick Jeep to friends and family who are interested in purchasing a vehicle. Thank you for the opportunity to provide feedback on this vehicle purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Really Listened
    April 11, 2017

    Greg really did listen to what we were looking for in a new Jeep Cherokee and the price range we wanted to be in. He out did himself finding the p...


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    Greg really did listen to what we were looking for in a new Jeep Cherokee and the price range we wanted to be in. He out did himself finding the perfect match and he and the "Guys" in the back worked their magic to make the numbers worked. Everyone was very informative and made sure we were satisfied throughout the process. We are very pleased overall and love our new Jeep.

    Does recommend this dealer

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  • Wonderful!
    April 7, 2017

    Charlie was great! He really wanted us to be able to buy the Jeep we wanted. He is very knowledgeable and was able to answer all of our questions....


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    Charlie was great! He really wanted us to be able to buy the Jeep we wanted. He is very knowledgeable and was able to answer all of our questions. Everyone there was very friendly and no one was pushy. We highly recommend Charlie.

    Does recommend this dealer

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  • New Ram Purchase
    April 6, 2017

    I just moved to the Eastern Shore, and I was looking for a new Ram truck, and decided to inquire online about one I saw. Rob R. called me within a...


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    I just moved to the Eastern Shore, and I was looking for a new Ram truck, and decided to inquire online about one I saw. Rob R. called me within an hour, and we chatted and came to a very fair price on the truck I wanted. I came in on Saturday and Rob introduced me to Greg Phillips who oversaw the test drive, showed me all of the features, and closed the deal with me. I also worked with John who got me some great financing rates. I am very pleased, and I am happy to find a great dealer on the Eastern Shore near my house. I like dealing with local folks!!

    Does recommend this dealer

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  • New Jeep Purchase
    February 27, 2017

    I visited Fred Frederick in back in October and spoke with Charlie Wallace about the purchase of a new Jeep as I was waiting to find out about the...


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    I visited Fred Frederick in back in October and spoke with Charlie Wallace about the purchase of a new Jeep as I was waiting to find out about the Volkswagen settlement. He was so upfront and honest. I decided to wait until the settlement was finalized, which recently was last week. I have had quite a few dealerships contact me, but Charlie's honesty and willingness to go above and beyond is what made me go back to him last week. No pressure and his integrity is second to none. I purchased my new Jeep from Charlie on Thursday night. He is by far one of the best and I can't say enough about his commitment to treating customers with respect and doing the best that he can for them! Thank you Mr. Charlie!

    Does recommend this dealer

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  • Buying a car here was a pleasure
    January 12, 2017

    Fred Frederick made buying a car easy and stress free. They were able to get the exact car I wanted quickly and at a good price. They didn't "ove...


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    Fred Frederick made buying a car easy and stress free. They were able to get the exact car I wanted quickly and at a good price. They didn't "over sell" or push me to move more quickly than I wanted to. I would buy there again. I worked with Charlie Wallace who was friendly, patient (with my many questions) and extremely knowledgeable. I highly recommend him.

    Does recommend this dealer

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  • Refined and Pure Gentleman
    November 10, 2016

    Charlie knows his stuff, and is a straight shooter. He is prompt not pushy and will work with you to arrive at the best deal. I will highly rec...


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    Charlie knows his stuff, and is a straight shooter. He is prompt not pushy and will work with you to arrive at the best deal. I will highly recommend (him) and can say without a doubt he is the easiest going car salesman I have ever dealt with. OH and Fred Frederick empowers their employees to handle EVERY aspect of the sale. I love that! Good dealer, best Salesman.

    Does recommend this dealer

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  • Fantastic Ram Buying Experience!!!!!
    October 31, 2016

    Charlie Wallace, Rob Robinson, and everybody at Fred Frederick in Easton deserves high marks for sales! My wife and I were in search of a used tru...


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    Charlie Wallace, Rob Robinson, and everybody at Fred Frederick in Easton deserves high marks for sales! My wife and I were in search of a used truck. We went through other dealers, but Charlie was by far the best salesman that I dealt with during this process. He was spot on with his professionalism, knowledge, willingness to work with my wife and I, and could not have been a nicer guy to converse with and eventually make a deal with. He was THE BEST SALESMAN we could have hoped for! We found trucks at other dealers that were good trucks, but the reason we went with the Ram at Fred Frederick was the 100% professionalism and non-pressure environment put forth by Charlie. He made my wife and I feel 100% comfortable and confident that the place to buy our Ram was Fred Frederick, and that Charlie was the guy to work with! He was outstanding from start to finish! Also, I need to give high praise to Rob Robinson. I initially found this Ram through searching the internet, and when I contacted Fred Frederick, Rob was the initial person I dealt with because he handled internet sales and inquiries. The only reason I drove an hour to go view this truck was because Rob was EXTREMELY professional and helpful with all of the questions I had about the Ram. Once I stepped on the lot, he turned me over to Charlie, who we eventually made the deal with, but none of it would have been possible without the help of Rob as well! I would DEFINITELY recommend both Charlie and Rob as salesman to work with, and Fred Frederick as the place to go to get yourself a Ram!

    Does recommend this dealer

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  • Love my salesman!
    September 6, 2016

    If your looking to get a great deal on exactly what you want with a no hassle salesman, call Charlie! I love doing business with him. This is my s...


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    If your looking to get a great deal on exactly what you want with a no hassle salesman, call Charlie! I love doing business with him. This is my second vehicle I've purchased from him. I travel a lot and am not able to sit and chat in the sales room. He sends me all the information I need, always very timely, and always with a smile! I wouldn't buy a Jeep anywhere else :) The best part....he called me the next day to make sure I was really happy and had any questions. Thank you Charlie and the rest of the amazing Fred Frederick team in Easton!!

    Does recommend this dealer

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  • Whew! It was easier than I thought!!
    September 4, 2016

    I had not bought a new car since 1998, before I walked on to the lot of Fred Frederick of Easton. From the minute Charlie Wallace walked out to m...


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    I had not bought a new car since 1998, before I walked on to the lot of Fred Frederick of Easton. From the minute Charlie Wallace walked out to meet me, to the final moment of "signing on the dotted line"; Charlie made the whole car buying experience less stressful and even fun. He never did the "hard sell", only called me when he needed to, didn't pressure me when he saw my hesitatancy, and answered my many questions. He went above and beyond my expectations of buying a car.

    Does recommend this dealer

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