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Long McArthur Ford Lincoln

Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Long McArthur Ford Lincoln Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2008

At Long McArthur Ford's Internet Department, our philosophy is to make your next vehicle purchase simple and painless. T

...

o do this we will pre-discount our vehicles, and our Business Development Center will handle your request for the best customer service.

"Long McArthur is Driven to Give Back to it's community"

Service

Tire Rotation

$15

Wheel Balance

$40 and up*

Oil, Filter Change

$33.95 and up*

Wheel Alignment (AWD)

$69.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1291 lifetime reviews. Includes reviews of Long McArthur Ford Lincoln from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 9, 2018

    My wife and I wanted to trade in our older Ford Edge for a newer model. I was able to make contact with the dealership via e-mail and text message to... discuss some initial pricing. I was initially contacted by Ashlee Dyer who was very helpful for me and with whom I made arrangements to go to the dealership and test drive the vehicle on which we had our eyes. Ashlee was very nice and helpful. At the dealership my salesperson was Darrin Smith. Darrin had the vehicle ready for me to test drive as soon as I arrived. He was kind and patient and was able to answer my questions. He was friendly and personable. When it arrived at the time to negotiate pricing and trade-in value, he listened to our needs and was very helpful. It was getting late, but he didn't tire of working with me and was just great. The financing portion was handled by Ben Ashmore. Well, he was really second to none. He was so very friendly. And anyone who has made a major purchase will know, there is a certain excitement about the purchase combined with a fair amount of anxiety about a major expenditure. He put me totally at ease. A friendly attitude, great sense of humor and patience made it the best experience I had ever had working on financing an auto. My wife and I have purchased vehicles before at other dealerships. I have worked with other dealers and have felt like I was being misled or "tricked." Or at other dealers that I should just feel privileged that they were even talking to me. Not so here! At Long McArthur I felt like each and every person with whom I had contact cared about me (I went alone on this excursion) as an individual versus just being a potential sale or commission. I am so very grateful for how I was treated by Long McArthur and all of the people, even the ones with whom I only had limited contact that are not mentioned here, there. Buying a vehicle is always a big deal, no matter the size of the purchase. Long McArthur will being seeing future business from us. And to be clear, here are the folks that treated me so very well, in order: Ashlee Dyer, Darrin Smith, Ty, Ben Ashmore and Kyle Davis. My hat is off to you. Thank you for being kind to me.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kyle Davis

    Sales Professional

    (5.0) 71 reviews

    Ben Ashmore

    Sales Professional

    (5.0) 40 reviews

    Darrin Smith

    Sales Professional

    (5.0) 10 reviews

    Ashlee Dyer

    Internet Sales Consultant

    NOT RATED

  • 4.8 out of 5
    November 4, 2018

    Amy at Long McArthur took the time to work with me and got me a good deal on a used truck that checked all of my boxes. I didn't feel hassled or pressured... which has happened in the past with other dealerships. I would highly recommend Amy!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Amy Renz

    Sales Professional

    (5.0) 16 reviews

  • January 28, 2017

    Long Mc Arthur had the pickup we wanted . The price was right , no surprises ,and it was easy to finance . Darin Lee was very helpful . We enjoyed the... process of purchasing our new Ford F 250

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 3, 2018

    Amy exceeded my expectations with getting me in the best car for me! I know where I???ll be doing my business from now on. Thank you Amy and Long McArthur... Inc for the fast and friendly service!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Amy Renz

    Sales Professional

    (5.0) 16 reviews

    Ben Ashmore

    Sales Professional

    (5.0) 40 reviews

    Malory Sweat

    Internet Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 2, 2018

    I found Long McArthur during my search for a 2018 Ford Expedition. Their internet team produced a video of the new 2018 Expedition that was better and... more detailed than I found anywhere. They also advertised free shipping at the time even for out-of-state customers (like me). This prompted me to contact them by email. My sales person quickly communicated with me via text and we did the whole deal by text. I had done my homework and new exactly what I wanted and knew what would be a fair deal (for me and the dealership). Their first price sent to me was very good and they made it better without me having to really negotiate. They also offered to show me (via photo and text) a copy of their invoice for the Expedition. The Expedition was delivered to my door. I will definitely recommend to my friends.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Lett

    Sales Professional

    NOT RATED

  • 4.8 out of 5
    October 25, 2018

    Kyle worked very hard to get the best deal for us. Took awhile but he finally found what we were looking for. Great job. Would refer Kyle to friends and... family.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Long McArthur Inc

    Thanks Bob! Enjoy your new truck!


    Worked with:
    Kyle Davis

    Sales Professional

    (5.0) 71 reviews

    Kevin Sander

    General Sales Manager

    (5.0) 24 reviews

  • 5.0 out of 5
    October 25, 2018

    Long McArthur gave me the best price along with the best customer service. Kyle Davis was my sales guys and he always got back to me if we needed to talk.... He and his team organized the delivery with a full tank of gas. Austin Ward (The Finance Guy) was also very nice. There are some differences between Kansas and Connecticut DMV but the Manager for titles was very helpful. All paperwork for signature was sent via Overnight Priority.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Long McArthur Inc

    Congratulations on your new truck!


    Worked with:
    Kyle Davis

    Sales Professional

    (5.0) 71 reviews

    Kevin Sander

    General Sales Manager

    (5.0) 24 reviews

    Michael McArthur

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    October 25, 2018

    Kyle worked with us to get us the exact vehicle we wanted and helped us custom build and order it. He worked on getting us a great price on our new van... and got us a awesome trade in value.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kyle Davis

    Sales Professional

    (5.0) 71 reviews

  • 5.0 out of 5
    October 25, 2018

    Darik Stithem followed up the inquires I asked on time. He was genuine and transparent in his words and actions. A efficient sales person. Chrys

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Darik Stithem

    Sales Professional

    NOT RATED

  • 4.8 out of 5
    October 20, 2018

    Amy did a wonderful job! She helped put me into brand new car rather than a used one! She was very nice and I will recommend her to everyone I know buying... a car! Wonderful Job Amy!!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Amy Renz

    Sales Professional

    (5.0) 16 reviews

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