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Bommarito Ford

(3,777 reviews)
Visit Bommarito Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:30pm
Sunday Closed Closed
2021 state dealer award
View 12 awards
2021 state dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 421-1573 (866) 421-1573
Used (855) 234-3983 (855) 234-3983
Service (314) 513-1988 (314) 513-1988

Reviews

(3,777 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bommarito Ford from DealerRater.

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Was told that I could use any Ford dealership for the oil

Was told that I could use any Ford dealership for the oil changes. Found out not true. Talked to GSM Brad and he said no one would of told you that information. Let know the finance manager Jim. He said talk to him. He blamed it on Oz the sales person. They knew I live in South Carolina and would never be able to use their service. They tell you what they want to make the sale. Brad said it was because of the pricing. I have the z plan so price will be the same no matter where I go.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Not Happy Purchased a 2016 Lincoln Mkc with only 5900

Not Happy Purchased a 2016 Lincoln Mkc with only 5900 mile on it, I was told I could get a better interest rate with him than going though my bank 15% , but instead it was much higher 22%, lower car payment under 500 but much higher 506. Then come to find out after week of having the car. the fuel sending unit gas gauge isn't working, and the shop is refusing to fix it. This is poor business i wish i took my business to another lot. Only having the car for a month and problems at the beginning, forcing me to deal with existing problems and keep the car. Everything was a lie just to get a sale by talking good game. I wouldn't recommend this dealership to anyone. Poor business. Going to BBB.

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

He was incredible and handle the deal with care.

He was incredible and handle the deal with care. Awesome performance when getting the job done

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Vicky is an outstanding employee, she is always working

Vicky is an outstanding employee, she is always working hard to make her customers happy. I will always call on Vicky Woodson- Wallace

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Justin and Nick was great and professional and kept me

Justin and Nick was great and professional and kept me informed, was very knowledgeable and great.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I just got my new car from Bommarito this past weekend

I just got my new car from Bommarito this past weekend and I am very happy with the service received. Justin was great and I was in and out with a new car in under 2 hours. Couldn’t be happier 😄 I highly recommend Bommarito Ford and Justin Phillips if you are looking for a new car.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was our first time dealing with Bommarito Ford and it

It was our first time dealing with Bommarito Ford and it was overall a great experience! Fast service! Had inquired the day before so Doug had the car ready for us to view.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

DO NOT BUY a FORD…Jon Chung in financing tells you one

DO NOT BUY a FORD…Jon Chung in financing tells you one thing but it’s another, Doug Clever just wants a sale sale, management gives you the run around, customer support Brendan(female) just like management NO HELP as well. Only person that was honest, helpful, and always did what he said, was Justin in service department!! Let’s just say I have a 2022 FORD F250 took in for an oil change Feb 22, and picked it up Tuesday, April 1st…purchased 3yrs ago and right off the line and having so many issues. It’s a shame…buy Toyota, Hyundai, Chevrolet…anything but FORD

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello Susan, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (314) 895-0600 so we can understand your situation better in order to try and turn your experience around. Thank you, Bommarito Ford

Brad Gilbert & the service Dept.

Brad Gilbert & the service Dept. were Excellent to work with. Would recommend them to anyone!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service as always.

Great service as always. I have bought many vehicles from this dealership and will continue to purchase for my business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.