Reviews
Great service , easy to work with .
Great service , easy to work with . Willing to negotiate with me . Efficient with the paperwork
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231
This dealership really cares about their customers.
This dealership really cares about their customers. I’ve been a customer since 2012. The staff is always friendly and my salesperson went the extra mile for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Land Rover Rocklin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231
Our purchase and trade in process was very easy.
Our purchase and trade in process was very easy. The Rocklin Land Rover associates were very thorough and very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Land Rover Rocklin. It's great to hear that we were able to assist you and that you had such a positive experience. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231
great working with Neil Oldham again, no pressure If I
great working with Neil Oldham again, no pressure If I can give 10 stars I would.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231
We’ve bought and sold cars for years but this was the
We’ve bought and sold cars for years but this was the best experience I’ve had at a car dealership ever.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Land Rover Rocklin. We appreciate your business and hope to see you again soon! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231
It was a very easy experience.
It was a very easy experience. I knew what I wanted and Faxon made it happen in a very professional manner. I could tell that it was was important to Faxon that I had a good experience and I did.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover Rocklin. We look forward to having you as one of our valued customers for many more years to come! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231
Very pleasant, kind people.
Very pleasant, kind people. The new car is amazing, drove back home thru rain some snow and late night it was awesome drive! thx..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231
Faxton and associates took care of our needs with a
Faxton and associates took care of our needs with a complex trade in and provided excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Land Rover Rocklin are glad to have you as a customer. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231
I had a fantastic experience working with Faxon at Land
I had a fantastic experience working with Faxon at Land Rover Rocklin (Niello). He was professional, responsive, and went above and beyond to make the deal on my 2024 Nissan Pathfinder SL 4WD happen smoothly. From negotiating a fair trade value for my 2019 Pathfinder to matching my credit union rate and removing unnecessary add-ons, Faxon made the process transparent and stress-free. The final financed amount came in under my target, and I drove off happy the same day. Highly recommend Faxon for anyone car shopping—5 stars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231
Adam is great, excellent experience working with him and
Adam is great, excellent experience working with him and his team, 10/10 great customer service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231