New 866-250-1600 Dealer Website
Used 877-234-8862 Email Dealer
Service 877-838-7020

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Reviews

Average Ratings

4.6
Average based on 20 reviews.
  • Back for the Sixth Time!

    The fact the this purchase was my sixth one at Marshall's should speak volumes about my confidence in and appreciation for this dealer. In this in...

    Dealer Response

    Hello Jan. Thank you so much for your continued business, and for taking the extra time to offer your feedback here on Cars.com! We look forward...


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    The fact the this purchase was my sixth one at Marshall's should speak volumes about my confidence in and appreciation for this dealer. In this instance, from working with Jim Parisi - Pre-owned Sales - to Jimmy Marshall - Finance, it was a wonderful experience. Over the years Jim Hollenbach and the rest of the Service Department staff have been outstanding whether it was a visit for maintenance or repair work, always explaining what needed to be done and the costs without any hard sale or coercion. Just like with the buying experience every single time, after the options were outlined, the final decision was always left to me. With all these positives, I will continue to return to Marshall to purchase vehicles and have my cars serviced for many years to come. Thanks guys!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Jan. Thank you so much for your continued business, and for taking the extra time to offer your feedback here on Cars.com! We look forward to continuing to earn your business, so please don't hesitate to reach out if you have questions. Drive safely! Matt Trudell - Internet Dept.


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  • Continued Great Dealings at Marshall Ford.

    After multiple visits to Marshall Ford, I found great rapport with all staff I dealt with over several months. With a loaner car on Monday (Purcha...


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    After multiple visits to Marshall Ford, I found great rapport with all staff I dealt with over several months. With a loaner car on Monday (Purchased at Marshall Ford ), I convinced myself to try a different model for a second car. By Friday, I did find a very suitable car at a great price and had a good salesman to walk me through the process.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Jim Parisi completely took care of us when we were shopping for a new vehicle! We simply inquired via email about a car and he was the previous sa...


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    Jim Parisi completely took care of us when we were shopping for a new vehicle! We simply inquired via email about a car and he was the previous salesman to one of our current vehicles, so he seen we inquired and reached out. Was available when we were, wasn't pushy at all and very informative! (Plus provided some great and knowledgeable conversation about the blues!) He and Marshall Ford took care of us on my husbands current vehicle and now my new one! Highly recommended!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Love my 2015 Escape

    This is my second purchase from Marshall Ford and I am very pleased with the dealership. I would like to recognize Jim Parisi for his professional...


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    This is my second purchase from Marshall Ford and I am very pleased with the dealership. I would like to recognize Jim Parisi for his professionalism and salesmanship. Jim was very patient with me during the whole process. He listened intently and always had the answers to my questions which made the buying process very comfortable. I would recommend Jim and Marshall Ford to all of my friends and to anyone looking to buy a new or used vehicle. By the way, Marshall Ford has a very exceptional service department too. Thank You once again Jim Parisi.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • LOVE OUR 2013 FORD FLEX

    LOVE OUR 2013 FORD FLEX! JIM PARISI IS A GREAT SALES GUY! HE KNOWS HIS STUFF AND IS VERY FRIENDLY! THANKS FOR YOUR HELP JIM! DRIVING HAPPY FOR A C...

    Dealer Response

    Hello Kevin and Carol. Thank you so much for your business and for taking the time to offer your feedback! Enjoy your Flex, let us know if you h...


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    LOVE OUR 2013 FORD FLEX! JIM PARISI IS A GREAT SALES GUY! HE KNOWS HIS STUFF AND IS VERY FRIENDLY! THANKS FOR YOUR HELP JIM! DRIVING HAPPY FOR A COUPLE WEEKS NOW. ALSO SERVICE DEPT. IS TOP NOTCH!!!!!!!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Kevin and Carol. Thank you so much for your business and for taking the time to offer your feedback! Enjoy your Flex, let us know if you have questions in the future, and drive safely! Matt Trudell - Internet Dept.


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  • 2013 Ford Flex

    We love Marshall Ford! This is not our first vehicle from Marshall, we have always been very happy dealing with the folks there. We took our car i...


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    We love Marshall Ford! This is not our first vehicle from Marshall, we have always been very happy dealing with the folks there. We took our car in for an oil changed and seen our Flex sitting there. I have always loved the Ford Flex and once we drove it, loved it even more. Jim Parisi was our sales guy and he was great! He is a really nice guy and he knows his stuff. When we get ready to buy a truck he will be our go to guy. Thanks for all your help Jim!!!!! Also we love the Service Dept.! They are top notch!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2012 FordFlex

    Looked at several cars in the used car area. Great selection. Several good clean cars to choose from. Jim Parisi, was helpful giving me time to dr...

    Dealer Response

    Hello Kerry & Sheila. Thank you so much for your business and for taking the time to offer your feedback! Please let us know if you have questio...


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    Looked at several cars in the used car area. Great selection. Several good clean cars to choose from. Jim Parisi, was helpful giving me time to drive each of the cars several times. Purchased the flex after much thought, and Jim showing us all of the great perks and accessories, along with the lower mileage. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Kerry & Sheila. Thank you so much for your business and for taking the time to offer your feedback! Please let us know if you have questions in the future, and drive safely! Matt Trudell - Internet Dept.


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  • Great experience buying a car long distance.

    We did a nation-wide search for a particular year and color low mileage PT Cruiser. Marshall Ford had an immaculate one, and Jim Parisi worked wit...

    Dealer Response

    Hello PT Cruiser Fans. Thank you so much for your business and for choosing to do business with us despite the huge distance! Enjoy your PT Crui...


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    We did a nation-wide search for a particular year and color low mileage PT Cruiser. Marshall Ford had an immaculate one, and Jim Parisi worked with us over the phone to arrange the sale. He sent us a detailed video of the car from every angle. The Carfax report had the complete service record. Paperwork was over-nighted back and forth. Jim talked with us several times a day and made everything go smoothly. He recommended a transport company that brought the car to our house. Jim was wonderful, and so was everyone at Marshall Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello PT Cruiser Fans. Thank you so much for your business and for choosing to do business with us despite the huge distance! Enjoy your PT Cruiser and drive safely! Matt Trudell - Internet Dept.


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  • Professionalism at its best!

    I recently bought my Ford MKX from Jim Parisi at Marshall Ford. What a great experience! Mr. Parisi was very personable, yet very knowledgeable an...

    Dealer Response

    Hello Used Car Shopper. Thank you so much for your business and for taking the extra time to offer your feedback! Enjoy that MDX, call us if you...


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    I recently bought my Ford MKX from Jim Parisi at Marshall Ford. What a great experience! Mr. Parisi was very personable, yet very knowledgeable and professional. He spent a great deal of time with me, even though I came in at closing time. I did not feel pressured in any way to make a decision. Marshall Ford has a very relaxed atmosphere. Everyone I met was very friendly and ready to help. What a great experience Jim Parisi and Marshall Ford. Thank you. I love my new car!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Used Car Shopper. Thank you so much for your business and for taking the extra time to offer your feedback! Enjoy that MDX, call us if you have questions in the future, and drive safely! Matt Trudell - Internet Dept.


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  • RELIABLE,CARING,GENUINE,HONEST PEOPLE

    I have bought two cars from Marshall Ford. They are the dealership that my family always buys cars from because they have always been reliable, ca...

    Dealer Response

    Hello Christina. I apologize for the delay in this response, but we want to thank you for doing business here and for taking the extra time to of...


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    I have bought two cars from Marshall Ford. They are the dealership that my family always buys cars from because they have always been reliable, caring, genuine, and honest. The service department is great. They have never screwed any of us over and have been a huge help. Tim Watts is the man that helped with my most recent purchase. He spent lots of time with me showing me how to work the bells and whistles of my new car. Lynn also helped me with the purchase. She was very helpful and kind. The owner of Marshall Ford is also one of the most caring people I know. He truly has a heart of gold. You can see that in his employees as well. I am more than happy with my purchase and the service I received. I highly recommend Marshall Ford.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Christina. I apologize for the delay in this response, but we want to thank you for doing business here and for taking the extra time to offer your feedback. Please keep letting us know when you need help, and drive safely! Matt Trudell - Internet Dept.


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