Reviews
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Car was detailed when I arrived and honestly looked brand new. The salesperson, Jim, was friendly and knew the car very well. Very happy with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great sales and service team.
Always treated with respect. Never have I been frustrated or dissatisfied with any of the Sales staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
service review
I was pleased with the service personnel and the use of the shuttle for my car's recent oil change (The Works).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roberts motors
Excellent. Service department. Clean waiting room with free Wi-Fi, coffee and water. Staff is very knowledgeable and friendly. Free car wash after service completed. Highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I like my pony
I like this dealership. Alan, is great. This not my last and I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Robert's Motors, Alton, Illinois
All the sales personnel made my experience quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joy, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Review
up front 3.told how long. explained what they found.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels!
ALWAYS Roberts Motors!!!
I hae purchased 7-8vehicles from Roberts Motors so far...…..Each time the experience is the same!! But...….It really can"t get any better! They have the Quality vehicles, the highly qualified sales team...….the answers to my questions...…..and financing is a breeze too!! Thanks again guys!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Roberts Motors, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!
service
great service as always that's why I buy my cars there
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephen Schrumpf, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Friday Night Services
I had my car services late Friday afternoon, Staff is great, love it that Mr. Roberts himself thanks everyone for coming and offers cold drinks or coffee, but serviceman forgot to check and fill all reservoirs in car. I had to when I got home. First time it has ever happened, and I'm sure it was only an oversight, but all is good!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your recent service visit, Thomas! At Roberts Motors, Inc., we value our customers and we look forward to providing you with an exceptional experience on your next visit!