Reviews

Average Ratings

4.8
42 lifetime reviews.
  • Great small town dealer

    The crew at Marlow are honest, reasonable, and easy to get along with. Ron and Rich are the best. Great place to buy a truck.

    Dealer Response

    Thank you for choosing Marlow Motors to make your purchase. I am very glad that we made you feel at home and that your transaction was smooth and ...


    Show Full Review

    The crew at Marlow are honest, reasonable, and easy to get along with. Ron and Rich are the best. Great place to buy a truck.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Marlow Motors to make your purchase. I am very glad that we made you feel at home and that your transaction was smooth and easy for you. We look forward to keeping you a part of the Marlow Family forever. Thanks, Richard Cunningham General Sales Manager


    Hide Full Review
  • Good luck here

    Employees would rather stand outside the side of the building smoking cigarettes than help the customers. Pathetic and lazy. Ill buy a new truck s...

    Dealer Response

    Sorry that sometimes people can write reviews that are unfounded and not true. This customer put in a lead and asked for information on two trucks...


    Show Full Review

    Employees would rather stand outside the side of the building smoking cigarettes than help the customers. Pathetic and lazy. Ill buy a new truck some place else.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sorry that sometimes people can write reviews that are unfounded and not true. This customer put in a lead and asked for information on two trucks via email only and provided phone numbers that were not correct. The salesperson he was working with does not smoke and customer never at our dealership. Happy to take a bad review when we are wrong but allowing customers to post things on any site that are untrue is not fair to honest business people. Maybe we should post his email remarks here as well. Thanks Richard Cunningham General Sales Manager


    Hide Full Review
  • Great experience

    I was shopping for a Jeep Wrangler, they were one of about 30 dealers in the eastern US that had what I was looking for.(I am in Louisiana) I con...

    Dealer Response

    Thanks so much, Shaun! We really enjoyed working with you, and we are so happy you made the trip all the way from Louisiana to see us! We hope y...


    Show Full Review

    I was shopping for a Jeep Wrangler, they were one of about 30 dealers in the eastern US that had what I was looking for.(I am in Louisiana) I contacted the dealer and ended up speaking with the sales manager Maynard. He was very friendly and willing to negotiate(many dealer won't on a Wrangler). He went out of his was to make this an easy deal since my wife and I were flying in from Louisiana. He sent a driver to the airport to pick us up and had the Jeep ready to go when we arrived. When we got in to the business office Pete was very friendly and helpful, like the uncle everyone loves. I can not brag about this dealership enough!!!! They deserve a 10 out of 5 stars

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much, Shaun! We really enjoyed working with you, and we are so happy you made the trip all the way from Louisiana to see us! We hope you are enjoying your new WRANGLER!


    Hide Full Review
  • Cam Warner, Woodstock, Va

    Dan was really great to work with, he was on top of all the features of the Dodge Ram I bought and was very helpful!!!! Maynard and his staff seem...

    Dealer Response

    Thanks, Cam! We really appreciate the opportunity to earn your business. Enjoy your RAM!! --Emily Marlow Beck


    Show Full Review

    Dan was really great to work with, he was on top of all the features of the Dodge Ram I bought and was very helpful!!!! Maynard and his staff seem to be on top of their game!!! Thanks Guys!!!!!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Cam! We really appreciate the opportunity to earn your business. Enjoy your RAM!! --Emily Marlow Beck


    Hide Full Review
  • Wonderful place!

    Ask for Neil! He is really friendly and will help you get in a great car!

    Dealer Response

    Thanks, Kristin! We really appreciate your business! If there is ever anything we can do to help, please don't hesitate to give us (or Neil!) a ...


    Show Full Review

    Ask for Neil! He is really friendly and will help you get in a great car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Kristin! We really appreciate your business! If there is ever anything we can do to help, please don't hesitate to give us (or Neil!) a call! --Emily Marlow Beck


    Hide Full Review
  • Great car and friendly people!

    Overall great experience. Would purchase a car from this dealer again.

    Dealer Response

    Thank you so much for your nice words, and for making the drive to do business with us! We really appreciate it! --Emily Marlow Beck


    Show Full Review

    Overall great experience. Would purchase a car from this dealer again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your nice words, and for making the drive to do business with us! We really appreciate it! --Emily Marlow Beck


    Hide Full Review
  • My marlow experience was great

    Competitive prices, great customer service. What more can you ask for

    Dealer Response

    William, Thank you for the positive feedback. Your kind words are appreciated. I will make sure Bobby is aware. WE strive to make sure that your ...


    Show Full Review

    Competitive prices, great customer service. What more can you ask for

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, Thank you for the positive feedback. Your kind words are appreciated. I will make sure Bobby is aware. WE strive to make sure that your vehicle purchase is as easy as possible. We look forward to doing business with you in the future. Welcome to the Marlow Motor Company Family. Sincerely, Jennifer Twigg Internet Manager BDC


    Hide Full Review
  • Great dealer.

    Was looking for a used truck / SUV after a truck we had just bought got totaled. We bought another truck from Sheehee Nissan of Manassass VA and ...

    Dealer Response

    Ian, Thank you. Let me welcome you to the Marlow family. We take pride in making everything as easy as possible. I am glad to hear that everythin...


    Show Full Review

    Was looking for a used truck / SUV after a truck we had just bought got totaled. We bought another truck from Sheehee Nissan of Manassass VA and was a complete disaster. We traveled over an hour and a half to look at what was here my wife fell in love with a used Dodge Durango on there lot. After several trips back and forth we got it. Daniel the salesperson was great and very nice and helpful. The finance department was very helpful even though we did not finance it though them . Was a little disappointed at the trade in value of the the truck we bought and traded to them but overall they went the extra mile to help us get it done! Have to say if I have to buy another vehicle I will drive the distance to see them first!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ian, Thank you. Let me welcome you to the Marlow family. We take pride in making everything as easy as possible. I am glad to hear that everything went as smooth as it did. I will make sure to pass on the kind words to Dan and Pete. We thank you for your business and we look forward to your future business as well. Sincerely, Jennifer Twigg Internet Manager


    Hide Full Review
  • Forgetful

    Was ready to buy a vehicle that sold before I could get there. Was advised that they do 24 hour holds on vehicles, if people aren't already coming...

    Dealer Response

    Thank you for your consideration. When vehicle prices drop all consumers who have saved the vehicle are moving quickly to close the deal. Sorry in...


    Show Full Review

    Was ready to buy a vehicle that sold before I could get there. Was advised that they do 24 hour holds on vehicles, if people aren't already coming to see it. I would have liked to have know this before it had already sold. They didn't actively get in contact with me about the vehicle, I had to get in contact with them every time there was a price drop. I don't know if I would purchase from this dealer or not. They seem to want to earn my business more now than when I was interested in one of their vehicles.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your consideration. When vehicle prices drop all consumers who have saved the vehicle are moving quickly to close the deal. Sorry in this instance someone got here prior to you setting a appointment. Many tools given to consumers showing how pricing is compared to competitive vehicles. You can reach me direct when you are considering a vehicle in the future. Thanks Richard Cunningham GSM


    Hide Full Review
  • Great service

    The guys in the service department are great! I highly recommend them!

    Dealer Response

    Lou Ann, Thank you for letting us know that your time here in the service department was a great experience. We value our customers and their ti...


    Show Full Review

    The guys in the service department are great! I highly recommend them!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lou Ann, Thank you for letting us know that your time here in the service department was a great experience. We value our customers and their time. We look forward to your future business. Sincerely, Jennifer Twigg Internet Manager


    Hide Full Review