Reviews
It was comfortable, fast and easy It was comfortable,
It was comfortable, fast and easy It was comfortable, fast and easy. I was able to relax in the waiting area. Everything was easy to understand.
It was comfortable, fast and easy It was comfortable,
It was comfortable, fast and easy It was comfortable, fast and easy. I was able to relax in the waiting area. Everything was easy to understand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phil Long Hyundai of Chapel Hills.
Great He did a great job fixing the issue Ty did a
Great He did a great job fixing the issue Ty did a wonderful job putting my repair under warranty. One thing I did not think about was could this problem have happened due to the repair that happened 3 to 4 years ago when I had a bad fuel injector. At this point no way to tell. You can look at the records come up with your own conclusion.
Great He did a great job fixing the issue Ty did a
Great He did a great job fixing the issue Ty did a wonderful job putting my repair under warranty. One thing I did not think about was could this problem have happened due to the repair that happened 3 to 4 years ago when I had a bad fuel injector. At this point no way to tell. You can look at the records come up with your own conclusion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I took the car in for a speaker not working on the dash.
I took the car in for a speaker not working on the dash. Discovered the part that was needed. Kayleigh ordered it. Waited about a month or so, then when it came in, she notified me, I made an appointment, came in and received a loaner, and the car was ready same day.
I took the car in for a speaker not working on the dash.
I took the car in for a speaker not working on the dash. Discovered the part that was needed. Kayleigh ordered it. Waited about a month or so, then when it came in, she notified me, I made an appointment, came in and received a loaner, and the car was ready same day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Done.
Done. Done done done done done done done done done done done done done done.
Done.
Done. Done done done done done done done done done done done done done done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Long Hyundai of Chapel Hills, we look forward to having you as a valued customer for many years to come!
Service Advisor Luis was great and went the extra mile to
Service Advisor Luis was great and went the extra mile to help. The service was great
Service Advisor Luis was great and went the extra mile to
Service Advisor Luis was great and went the extra mile to help. The service was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Luis went the extra mile and provided great service. We’ll be sure to recognize him for his efforts. We truly appreciate your business and look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com
Worked with me to make a deal that was financially
Worked with me to make a deal that was financially acceptable and renewed my trust in colorado springs phil long
Worked with me to make a deal that was financially
Worked with me to make a deal that was financially acceptable and renewed my trust in colorado springs phil long
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We truly appreciate the opportunity to work with you and are glad our team was able to find a solution that made financial sense for you. Rebuilding and earning our guests’ trust is extremely important to us, and it means a lot to hear that your confidence in Phil Long Colorado Springs has been renewed. We look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com
Helpful, informative, and friendly.
Helpful, informative, and friendly. We trust Phil Long Hyundai and its people with the maintenance of our Santa Fe.
Helpful, informative, and friendly.
Helpful, informative, and friendly. We trust Phil Long Hyundai and its people with the maintenance of our Santa Fe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with us. It's wonderful to know that Phil Long Hyundai and our team, especially Phil, are trusted to take care of your Santa Fe. We truly appreciate your continued business and look forward to serving you for many miles to come! If you ever need anything, don’t hesitate to reach out. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com
The team at Chapel Hill is awesome.
The team at Chapel Hill is awesome. They were willing to work with us on any issues and were prompt in doing so.
The team at Chapel Hill is awesome.
The team at Chapel Hill is awesome. They were willing to work with us on any issues and were prompt in doing so.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words I truly appreciate you taking the time to share your experience. Our team at Chapel Hill works hard to be responsive and supportive, and it’s great to hear that our efforts made a positive difference. If there’s ever anything else we can assist with, please don’t hesitate to reach out—we’re always happy to help! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com
Easy to make an appointment, car ready when promised,
Easy to make an appointment, car ready when promised, excellent communication from Kayleigh. Explains the bill in detail. Escorts me to my car to make sure everything is as should be.
Easy to make an appointment, car ready when promised,
Easy to make an appointment, car ready when promised, excellent communication from Kayleigh. Explains the bill in detail. Escorts me to my car to make sure everything is as should be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that your appointment was easy to schedule, your car was ready when promised, and that Kayleigh provided excellent communication throughout. We strive to make every step of the process as seamless as possible, and it’s great to know Kayleigh’s attention to detail made such a positive impression. We'll be sure to pass along your feedback to her! We look forward to serving you again in the future. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com
Great service.
Great service. Fast, professional, and friendly. I’m very happy with the work and would definitely recommend.
Great service.
Great service. Fast, professional, and friendly. I’m very happy with the work and would definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.