Phil Long Hyundai of Chapel Hills

New 888-251-3123 Dealer Website
Used 888-251-2709 Email Dealer
Service 888-251-3371

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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 3:00 PM
Sun Closed
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Reviews

4.8
Average based on 64 reviews
  • Our first lease experience and our first Hyundai!!

    With my recent retirement we are now a single income family and our 2007 vehicle is out of warranty and we had decided it is time to trade it in a...


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    With my recent retirement we are now a single income family and our 2007 vehicle is out of warranty and we had decided it is time to trade it in and purchase a new vehicle or explore a lease option. This was our first lease purchase experience and your Chapel Hill's dealership Manager and our personal sales associate, Jessica Lamb were very helpful and patient as they answered all of our questions. We had expressed some concerns with the service at the dealership of our previous vehicle so it was appreciated that Jesse, our Sales Associate took the time to introduce us to the Service department employees and assure us about the level of service we would receive. Nadine Bateman was super helpful in sending me emails on available vehicles as we were making up our mind on the type of vehicle and dealership we would visit. Overall a great buying experience and we are looking forward to our next 3 years with our new Tucson!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • A few bumps but the result was good

    I made an internet inquiry on Sunday and someone called on Monday to ask when I could come in. I went Tuesday and had already decided what vehicle...


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    I made an internet inquiry on Sunday and someone called on Monday to ask when I could come in. I went Tuesday and had already decided what vehicle I wanted. We test drove a Tucson and the salesman explained everything about it. We negotiated on price a little and the deal was done. The longest part is getting through the finance part. I wish they had some real snacks instead of only water. I was there for 4 hours that night. They try their absolute best to sell you warranty beyond the standard. I was able to get just the warranty part (covers electronics and other parts) without what's in the basic package (includes tire and wheel and dings). Everything was set up so we could move through signing a lot of documents so at least the finance person didn't have to hunt for something. When I picked up the car, the same salesman explained everything in detail on the inside of the car and hooked up Bluetooth to my phone so I didn't have to figure that out later.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • A few bumps but the result was good

    I made an internet inquiry on Sunday and someone called on Monday to ask when I could come in. I went Tuesday and had already decided what vehicle...


    Show Full Review

    I made an internet inquiry on Sunday and someone called on Monday to ask when I could come in. I went Tuesday and had already decided what vehicle I wanted. We test drove a Tucson and the salesman explained everything about it. We negotiated on price a little and the deal was done. The longest part is getting through the finance part. They try their absolute best to sell you warranty beyond the standard. I was able to get just the warranty part (covers electronics and other parts) without what's in the basic package (includes tire and wheel and dings). Everything was set up so we could move through signing a lot of documents so at least the finance person didn't have to hunt for something. When I picked up the car, the same salesman explained everything in detail on the inside of the car and hooked up Bluetooth to my phone so I didn't have to figure that out later.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2015

A Customer for Life is not a slogan, it's what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to service. My hope is that you will give us a "test drive" to prove to you that we mean what we say.

See you soon,
Riley Tripp
General Manager

P.S. Did I mention that we've been awarded #1 Customer Service Satisfaction for 24 straight quarters?

"#1 Customer Service Satisfaction for 24 Straight Quarters!"