Phil Long Hyundai of Chapel Hills

Kira was responsive, knowledgeably, personable and amazing! We had such a great experience with everyone there and will definitely be returning for all our car buying needs.

Walked in and was greeted with nothing but smiles and respect. Kira B. Conner helped me with all my questions and concerns. She was very patient and understanding. It's my second vehicle that I got from them and love them. Thank you so much

Great car buying experience! Kira Connor was our sales person and she was knowledgeable, easy to work with and got us the car we were looking for!

Everyone that was at the dealership was very nice and was willing to help me with anything

I purchased my new vehicle from here at a good rate, Kira C. Was very kind, understanding, and flexible with my personal needs! 11/10, will recommend!

The absolute worst communication I have ever experienced from a service department. Highly recommend using a different dealership for any level of service in the future. Be aware of damage to your vehicle after service if you do use them.

Beware!!!!!Absolute snakes in the grass!! Where do I even start with this one…. Made an appointment on Thursday for Saturday (today) right when they open to purchase a vehicle , drove an hour got there at 9 am to find the salesman and a customer looking at the vehicle was told that customer showed up 40 minutes before the sales department opened and was going to buy the vehicle, was then told it was a communication issue and a “coachable moment”

I visited the dealership, Phil Long Hyundai several times prior to the purchase of my vehicle. All of the staff treated me extremely well. Never any pressure. The experience was exactly what I would like to have when purchasing a vehicle. I will definitely be back.

Purchased vehicle 3 weeks ago. The car still has not been detailed or serviced as promised on the sale. Sales process was fine. Fair price was agreed-upon with written promises that the dealer would take care of tires, as I explicitly mentioned, I was buying this car for winter driving and needed tires that were capable of driving in snow. Delivery and follow up processes leave a lot to be desired. The only stipulations and promises to the sale were that the dealer would replace four tires, and repair a wheel that was known to be bent the day of the sale. The tires, which should’ve only taken a few days, took several weeks to get in. During this time I had to repeatedly check in for updates, as no one was letting me know what was going on. After 2 weeks, tires arrived, I was told that the bent wheel would be another week for repair. Assuming that the wheel did not get sent out during the two week waiting Period for some reason. During this time, I’ve been driving the vehicle on the spare Wheel and tire. I was reasonably frustrated at progress, and was told that Drew, the "we owe" manager would reach out, they never did. My wife and I called several times with no call back. Andy, the service manager, promised to take care of it over a week ago and now will not respond to calls or messages. Still waiting for someone to reach out and give me an explanation. Complete Lack of communication And follow up. Would never purchase anything from this company again with this kind of treatment.

Great car buying experience. Kira and the entire team took great care of us from start to finish. We ended up with exactly what we wanted. The process was Fast, professional with no hassles.