Bob Poynter Ford, Inc.

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Bob Poynter Ford, Inc. Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2009

For years, Bob Poynter Ford has been the favorite Ford dealer area residents have come to depend on. And now we are quickly becoming the destination of choice for all communities from Indianapolis, Louisville and Cincinnati! Customers have come to depend on Bob Poynter Ford for high quality, affordable vehicles and the best financing plans in Indiana!

...



We know that our customers have different situations and needs, so we provide many financing options. We are committed to making your purchasing experience as convenient and painless as possible, getting you on the road fast!

Bob Poynter Ford - Service You Can Trust

"Bob Poynter Ford - Service You Can Trust!"

Service

Tire Rotation

$18.95

Oil, Filter Change

$29.95

New Tires

$74.95 and up*

New Battery

$109.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    April 16, 2019

    2014 F150 for repair of 2 issues: grinding and vibration in front end and electric fan constantly running.... $700 and arguing that both were normal, nothing... was fixed. Took to different dealer, who found it was a wheel bearing and low freon. Any competent mechanic should be able to easily diagnose both problems. We will not return to this dealer who we have had a long history with and more recently several similar issues with their incompetent and rude service department .

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 25, 2018

    In less than 30 minutes I test drove a new F150 and they appraised my 2013 F150 and shot me an offer I countered we settled in the middle and I drove off... in a new 2018 F150. Thanks, Poynter Ford you ROCK!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 16, 2015

    No document fees! Again, let me say it, No document fees! I was interested in a vehicle they had listed on their website so I called to see if it was available.... When I called, they said yes it was on the lot. I asked what the "out the door" price was and they told me it was the advertised price plus whatever my sales tax was for my state. I asked what the underlying fees were that all dealers charge and they said there were none. At this point I figured there was some kind of catch. I explained to the salesperson that I was going to travel a long distance to purchase this vehicle. He promised there were no underlying fees so I decided to make the drive. When I arrived at the dealership, they had the car waiting for me to test drive. There was no pressure whatsoever. After the test drive, I was definitely interested in the vehicle but figured there was still some kind of catch. I sat down with the finance guy and the price was exactly their advertised price plus sales tax. No prep fees, document fees, nothing! I was impressed. They reviewed all the loan documents with me and went over the extended warranties. There was never any pressure to buy anything additional. I couldn't believe it. After a painless paperwork process, they brought the car around, fully gassed and ready for me to take delivery. They offered to go over all the options with me and even offered to pair my phone with the car. Impeccable service from an impeccable dealer. It was definitely worth the drive and I recommend Bob Poynter Ford to everyone that sees my new car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 25, 2018

    Our experiance was very positive. We love our new car. We will plan to shop at Bob Pointer to find our vehicles in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 25, 2018

    Very easy process , no pressure, in and out in less than 45 min. Randy was the sales manager and Taylor was the sales man .bith very professional and easy... . Highly recommend!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 11, 2018

    Went in on Labor Day to look at new trucks. Salesman was very helpful and not pushy. Brought in my trade 4 days later and was given a very good value for... it. I decided to buy a truck they had just put on the lot that day. It had dirt/oil on it from transport and they made sure that it got a full detail for free. They gave me another truck to drive during that time and followed up to make sure I was happy with the job afterwards. This is our second truck purchase from this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 4, 2018

    The staff was great and friendly. We were greeted at the door. Since I had an appointment the car I was looking at was waiting up front for me. Overall... the whole process was smooth and easy. The only thing I didn't like was the fact that the dealer tried to upsell me on the price that was shown on the internet. The dealer said the asking price was 16000 and he would knock it down to 15544(original price on internet). I said "No, that's not what was shown online and had to show a screenshot of the real asking price. Long story short I had the price knocked down to 15200. My only advice have your research done and pay attention to paperwork. I almost signed the paper showing the wrong mileage. I would reccomend this place.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2018

    Nothing but good stuff to say about this dealership. Bought my Ford Escape here. I will buy all future vehicles from here. Great sales and service.... Highly recommend.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    August 29, 2018

    Good follow up. The vehicle I was interested in was sold but there rep continued to try and find me one. Pleasant courteous as wells

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 1, 2018

    They really put the customer first and stayed late to help us out. This was definitely the most enjoyable experience buying a car I’ve ever had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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