Reviews
Write a reviewPerfect service experience!
I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.
Perfect service experience!
I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tate Used — Great Deal on used Camaro
This was an easy, straightforward buying experience. Billy Wilson, the Sales Consultant, was low pressure, and handled the negotiation and transaction very well — I recommend him. Dave also made the purchase and finance paperwork painless. Most important, I got a great deal on the car I purchased, and a very fair offer on the trade. Give these guys a try.
Tate Used — Great Deal on used Camaro
This was an easy, straightforward buying experience. Billy Wilson, the Sales Consultant, was low pressure, and handled the negotiation and transaction very well — I recommend him. Dave also made the purchase and finance paperwork painless. Most important, I got a great deal on the car I purchased, and a very fair offer on the trade. Give these guys a try.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great review. I am so happy to hear we took such good care of you on your purchase and we look forward to serving you and your family and friends for many years to come. Thanks again, Ken
TATE Used
First time car buyer. I was treated like an old friend. The salesgirl was friendly and helpful, explained the process and showed me every feature on my Chrysler 200. Will be a customer for life.
TATE Used
First time car buyer. I was treated like an old friend. The salesgirl was friendly and helpful, explained the process and showed me every feature on my Chrysler 200. Will be a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great review I am so glad you had a great experience and we appreciate anyone you send our way Thanks again, Ken
Great Customer Service!
I have purchased 2 cars from here and both times my experience was incredible. The sales staff were all friendly and helpful and the process was smoother than I could have imagined! If you want the best deal and reliable car, go here!
Great Customer Service!
I have purchased 2 cars from here and both times my experience was incredible. The sales staff were all friendly and helpful and the process was smoother than I could have imagined! If you want the best deal and reliable car, go here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am so glad you came back to us for your second car. Thank you again, Ken
Ram Man
Friendly staff. They make you feel welcomed and even served me coffee while I waited to hear from the banks if I was approved for the vehicle I wanted. They explained everything including warranty, the features of my vehicle. After I signed for the vehicle and made it mine, my sales person even helped me program my phone to the bluetooth, set my radio stations, and program the vehicle to the way I like it. I would highly recommend them to anyone I know looking for a vehicle.
Ram Man
Friendly staff. They make you feel welcomed and even served me coffee while I waited to hear from the banks if I was approved for the vehicle I wanted. They explained everything including warranty, the features of my vehicle. After I signed for the vehicle and made it mine, my sales person even helped me program my phone to the bluetooth, set my radio stations, and program the vehicle to the way I like it. I would highly recommend them to anyone I know looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your great review I am very happy you enjoyed your buying experience Thank you again, Ken
Great Experience
Everything was great !! Got a good used car at a good price . Everyone was very friendly and knowledgable. I would definitely recommend them.
Great Experience
Everything was great !! Got a good used car at a good price . Everyone was very friendly and knowledgable. I would definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for for great review I am very pleased you enjoyed your buying experience. Thank you again, Ken
Already going in for repairs 2 days later
Bought a 2016 Jeep Compass 4 days ago and have to take it in to have the radio replaced as the presets are "sticking". Also, the pocket on the door was apparently glued and after it was cleaned up and I drove it out it came unglued, getting repaired also. Look things over really well! And my tank that was "filled" was less than half full. Will not give you a good price until you threaten to walk out.
Already going in for repairs 2 days later
Bought a 2016 Jeep Compass 4 days ago and have to take it in to have the radio replaced as the presets are "sticking". Also, the pocket on the door was apparently glued and after it was cleaned up and I drove it out it came unglued, getting repaired also. Look things over really well! And my tank that was "filled" was less than half full. Will not give you a good price until you threaten to walk out.
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I apologize for any inconvenience you may have been caused we strive to make our customers happy and hopefully your issue has been resolved and you give us a opportunity to earn your business in the future. Thank you, Ken Mason
Tate Used Cars
Excellent Customer Service! Friendly staff, everyone speaks and tries to help ! Thorough explanation about the cars features! Will be back when I need another car!
Tate Used Cars
Excellent Customer Service! Friendly staff, everyone speaks and tries to help ! Thorough explanation about the cars features! Will be back when I need another car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great review I am very pleased you had a great experience buying your vehicle.I hope to see you, your family and friends in the future. Thank you again, Ken
Interesting Salesman
The salesman was very friendly and interesting. I spent a whole day there without feeling bore.
Interesting Salesman
The salesman was very friendly and interesting. I spent a whole day there without feeling bore.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great review we are pleased you enjoyed your experience with your salesperson so much also. Thank you again !! Ken
Bad Salesman
They don't care about the customer. If you have questions google the answer before you go there.
Bad Salesman
They don't care about the customer. If you have questions google the answer before you go there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am sorry that you had a bad experience. I am not sure what the question was that was not answered properly but I assure we do our due diligence to have the correct answer before we respond to a question. Thank you, Ken Mason Sales Manager Tate Used Cars