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WOULD NOT LET THEM SERVICE ANYTHING. THEY TOLD US THE WHEEL NUTS WERE BAD. THEY WANTED ALMOST $140.00 TO REPLACE THEM. I TOLD MY WIFE NO AND WE DROVE TO... TIRE BARN AND THEY REMOVED ALL WHEEL NUTS SO THEY COULD ROTATE AND BALANCE THE TIRES. TIRE BARN NEVER DAMAGED ANY MORE WHEEL NUTS. WHEN I STOP TO TELL THE SERVICE MANAGER HE GOT MAD SAID THEY NEVER DID ANYTHING WRONG. NOW IF THAT IS TRUE WHY WERE THE 3 WHEEL NUTS HE SAID JUST BROKE DIFFERENT FROM THE THE REST THAT WERE ON THE CAR? DIDN'T EVEN LOOK LIKE THE FACTORY WHEEL NUTS!!!
For over a month now I have been trying to get recall work done on my airbags, they kept telling me they didn't have the parts, this is a serious safety... concern, so I called ford motor company today to make a complaint, and what a coincidence garlitch called me about 4 hours later to tell me they had the parts, they miraculously showed up after I called ford. Don't go here their service dept is a joke
Had a great, no pressure experience purchasing our Chevy Camaro. Staff was super friendly and provided us with all the information we asked for. Called... the day before and found they had detailed car prior to our arrival from out of town. well worth the drive to Garlitch for our new car!
I got a great deal, great service, and there was no surprises during or after the sale. Great bunch of honest guys. Give Brian Ratliff a call.
I had a kia that I was so over and wanting and needing a new vehicle before winter.,my husband had talked to Brian a few times about a truck ,but I had... changed my mind wantig an suv again.Brain showed us 3 suv and I loved the black metallic 2015 edge low miles and 1 owner.there was no pressure from anyone at the dealership, I was so releaved.Brian Ratliff and Rob Woolwine were great !! We found a dealership that we can trust w/great people and financing too.also we took the edge back for detailing inside and out w/3m and it looked like a brand new vehicle thanks to that part of the team also . the whole experience of trading in and looking and buying a vehicle was always a hassle at Ray Skillman we were just a number to them not a person,at garlitch I was at ease no pressure ,Brain was patient and answered All guestions,he was so informative,,we have found a great place for vehicles and service.We have and will keep telling others about Garlitch , thanks again Brain and Rob 😀
I actually got to look at the vehicles. Brian wasn't pushy. I hadn't bought a Dodge for since 1980 but after looking at this one I couldn't pass... it up. Highly recommend Garlich
We had such a great experience. Car shopping is never fun, but Garlitch made it a great experience. Got a great car, great financing! Would definitely... recommend to anyone. Will purchase our next vehicle from them!
They have a good selection on new and used cars and were willing to let us drive a few different ones to try to figure out what best fits our needs. We... ended up leasing a new one and feel very confident we we enjoy it for the next three years. Overall great people to work with.
Dave Thomas and Penny Noe work hard to meet my goals for a fair purchase. I recommend Gartlich to anyone buying a new or used automobile.
These guys were great. Found the perfect car for us and helped us out with a trade in as well. Going back tax season as well.