Reviews
Everything went well.
Everything went well. They were very polite and courteous. Will tell more people about this dealership.
Everything went well.
Everything went well. They were very polite and courteous. Will tell more people about this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Fred G.
Fred G. in service is the only one who works on my Volvos for the last 32 years. Purchased my first 960 from Frank F. and now he has retired and his son Anthony takes over the personal care of clients. Fred in the service department does things right the first time!
Fred G.
Fred G. in service is the only one who works on my Volvos for the last 32 years. Purchased my first 960 from Frank F. and now he has retired and his son Anthony takes over the personal care of clients. Fred in the service department does things right the first time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience with everyone at Volvo Cars
I had a great experience with everyone at Volvo Cars Annapolis. Anthony, Wendy, and Alan were all a pleasure to work with. They made the process very transparent, straightforward, and easy from start to finish. They took the time and had the patience to explain all the new features, which I really appreciated. I purchased a certified pre-owned Volvo, and the entire process was quick, clear, and stress-free. They also followed up after the purchase to check in, which says a lot about their level of service. I highly recommend working with this team.
I had a great experience with everyone at Volvo Cars
I had a great experience with everyone at Volvo Cars Annapolis. Anthony, Wendy, and Alan were all a pleasure to work with. They made the process very transparent, straightforward, and easy from start to finish. They took the time and had the patience to explain all the new features, which I really appreciated. I purchased a certified pre-owned Volvo, and the entire process was quick, clear, and stress-free. They also followed up after the purchase to check in, which says a lot about their level of service. I highly recommend working with this team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant purchase experience with this dealership.
Very pleasant purchase experience with this dealership. There was some confusion between parts/service with sales, but was rectified.
Very pleasant purchase experience with this dealership.
Very pleasant purchase experience with this dealership. There was some confusion between parts/service with sales, but was rectified.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The dealership provides an outstanding Customer Service.
The dealership provides an outstanding Customer Service. In addition to the cleanliness of the facility as I reside about 65 miles away from the dealership, I am comfortable waiting for the vehicle.
The dealership provides an outstanding Customer Service.
The dealership provides an outstanding Customer Service. In addition to the cleanliness of the facility as I reside about 65 miles away from the dealership, I am comfortable waiting for the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very helpful and returned my calls.
They were very helpful and returned my calls. Also they went above and beyond on my trade in. I would go back to them again
They were very helpful and returned my calls.
They were very helpful and returned my calls. Also they went above and beyond on my trade in. I would go back to them again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service advisor, Michelle was attentive and kept me
The service advisor, Michelle was attentive and kept me updated for my 2+ days service. I still however have the same rubbing noise in the front end. I need to bring it in again.
The service advisor, Michelle was attentive and kept me
The service advisor, Michelle was attentive and kept me updated for my 2+ days service. I still however have the same rubbing noise in the front end. I need to bring it in again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Michael Lash was very professional and able to answer all
Michael Lash was very professional and able to answer all our questions. Highly recommend him and Volvo Cars Annapolis!
Michael Lash was very professional and able to answer all
Michael Lash was very professional and able to answer all our questions. Highly recommend him and Volvo Cars Annapolis!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a wonderful service experience and was extremely
I had a wonderful service experience and was extremely grateful for the loaner car as well!
I had a wonderful service experience and was extremely
I had a wonderful service experience and was extremely grateful for the loaner car as well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service and responsiveness.
Great service and responsiveness. Looking forward to continuing to get my car serviced in Annapolis.
Great service and responsiveness.
Great service and responsiveness. Looking forward to continuing to get my car serviced in Annapolis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
