[{"id":562546,"firstName":"Christian","lastName":"DeSeve","titleText":"Sales","shortBioText":"Born and Raised in Bowie, MD, currently residing in Annapolis, MD. \r\n\r\nSports enthusiast and Volvo enthusiast\r\n\r\nMy past professional experience includes: \r\n-Consultant \r\n-Real Estate \r\n-Hospitality\r\n-Sports Broadcasting\r\n\r\nMarried for five years with a newborn baby boy and a 5-year-old fur baby\r\n\r\nCheck me out on Facebook:\r\n\r\nhttps://www.facebook.com/ChristianSellsVolvo/","emailTxt":"Christian.DeSeve@volvocarsannapolis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/26f4956ab26e.jpg","drDealerId":22241,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1525132800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":104570,"personPtyId":38708883,"firstName":"Luis","lastName":"Cabrera","titleText":"Assistant Service Manager","shortBioText":"Luis has been with Annapolis Volvo since 1996. Initially, he managed our new vehicle detail department. Over time, he transitioned into the service department. His pleasant demeanor and wealth of Volvo brand knowledge has made him a valued member our Annapolis 'volvo Service Team.","emailTxt":"luis.cabrera@annapolisvolvo.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":16,"combinedEmpReviewCnt":252,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/11ee577d-abb0-49f4-af2a-7a4e9f33fbbd.jpg","drDealerId":22241,"dealerEmpStartDtUtc":"841536000","certifiedEmployee":true,"deptDscrp":"Service"},{"id":104569,"firstName":"Walt","lastName":"Clements","titleText":"Assistant Service Manager","shortBioText":"For several years Walt Clements has been a valuable member of our Volvo Service department. We are pleased to promote Walt to the position of Volvo Service Manager. His extensive knowledge, attention to detail and strong customer relationship skills have all contributed to making him an important asset to our company.","emailTxt":"Walt.Clements@VolvoCarsAnnapolis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":186,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/5e03898b-0054-4a55-a01e-279cc89ce9a9.jpg","drDealerId":22241,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":574003,"firstName":"Bruce","lastName":"King","titleText":"N/A","emailTxt":"Bruce.King@volvocarsannapolis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22241,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":393942,"personPtyId":38708626,"firstName":"Miguel","lastName":"Martinez","titleText":"Leasing & Sales","shortBioText":"Originally from Acapulco, Mexico, Miguel has lived in Annapolis MD since 2008. \r\nWhile in Mexico, he studied at the University of Loyola in Acapulco for his career as an Electromechanic. With an affinity for sales since he was young, Miguel gravitated toward a sales career when he relocated to Annapolis.\r\nHe spends most of his spare time with his 3 young sons. However, he does enjoy the opportunity to play basketball with his friends, if possible.","emailTxt":"Miguel.Martinez@VolvoCarsAnnapolis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":83,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/37b771069268.jpg","drDealerId":22241,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":184724,"firstName":"Anthony","lastName":"Ferrogine","titleText":"Sales Manager","shortBioText":"Hometown: Edgewater, MD\r\n\r\nA graduate of Archbishop Spalding, Anthony has a long history of automotive experience. He has been affiliated with Annapolis Cars for many years with experience in fixed operations, sales and finance. He is a Volvo Military Delivery and Polestar specialist. \r\n\r\nAn avid golfer, Anthony also enjoys fishing, surfing and hunting.","emailTxt":"anthony.ferrogine@annapolisvolvo.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":70,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/592c63c1c787.jpg","drDealerId":22241,"dealerEmpStartDtUtc":"1346457600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":562535,"firstName":"Joe","lastName":"Moore","titleText":"Sales","shortBioText":"Joe joined the Annapolis Cars Volvo family in 2001 and assisted many Volvo drivers for more than six years.\r\nAfter a change in career direction, Joe returned to Volvo Cars Annapolis in 2018 and has reconnected with many of his previous clients.\r\nJoe enjoys spending time with his two sons, Brian and David and being grandfather to his beautiful twin granddaughters, Ana & Isabelle.\r\nA long-time resident of Anne Arundel County, Joe also enjoys golf and the beach.","emailTxt":"Joe.moore@volvocarsannapolis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/abac601088dd.jpg","drDealerId":22241,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"978307200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":222445,"personPtyId":38703294,"firstName":"Bobby","lastName":"Johnson","titleText":"Leasing & Sales","shortBioText":"Bobby joined the automotive industry after a 15 year career in the Washington, DC political arena. Prior to joining Annapolis Volvo in Spring 2014 Bobby was in sales and management for Ford, Chrysler, GM and Toyota.\r\n\r\nBobby's success is based on referrals. He treats people the way that he would like to be treated - no stress, no pressure and with genuine interest in their needs. He believes in focusing on one customer, one car..the right way.\r\n\r\nBobby enjoys going home to South Carolina for fishing trips with his son. Cheering on his son at sporting events brings him great joy.","emailTxt":"Bobby.Johnson@annapolisvolvo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":50,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/e8263c490895.jpg","drDealerId":22241,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":104394,"personPtyId":38689530,"firstName":"Frank","lastName":"Ferrogine","titleText":"President","shortBioText":"With over 38 years experience in the automotive industry, Frank learned the automotive business from the ground up. He broke into the industry as a sales representative in Baltimore and eventually a Volvo retailer. He is a graduate of the NADA General Dealership Management Program. Frank has been associated with Volvo since 1979 and in 1991 purchased Annapolis Volvo.\r\n\r\nIn 1999, Frank moved the Volvo franchise along with the Subaru franchise from its West Street location to a newly constructed home just off Rt. 50 on Busch's Frontage Road. Anticipating the growth of the Certified Pre-Owned Volvo brand, he created the only exclusive CPO Volvo Showroom in Maryland, after relocating the Subaru franchise to an exclusive location in 2004. Since that time, Annapolis Volvo has been among the top retailers in the country for Certified Pre-Owned Volvo models.\r\n\r\nIn addition to Annapolis Volvo, Frank is the President of Annapolis Subaru Annapolis Hyundai, Gateway Subaru and Chesapeake Cycles.","emailTxt":"FJF@annapoliscars.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/c9eb1abc-616c-46ac-98cf-c4013949673d.jpg","drDealerId":22241,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":104418,"personPtyId":38689946,"firstName":"Thom","lastName":"Lamm","titleText":"Leasing & Sales; Overseas Delivery Specialist","shortBioText":"Thom came to Annapolis over 25 years ago to sail and never left! After 20 years of owning his own business, Thom entered the Automotive business as a Sales Consultant first with Annapolis Volvo, than later with Annapolis Subaru and has now returned to where it all began at Annapolis Volvo.","emailTxt":"thom.lamm@annapolisvolvo.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":97,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/b7817a65-8ab1-44a6-b084-a0925c2ae697.jpg","drDealerId":22241,"dealerEmpStartDtUtc":"1080777600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":609797,"firstName":"Samuel","lastName":"Oyinloye","titleText":"Sales Consultant","emailTxt":"samuel.oyinloye@volvocarsannapolis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/979bb995c3dc.jpg","drDealerId":22241,"dealerEmpStartDtUtc":"1564617600","industryStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":485072,"firstName":"Devin","lastName":"Anderson","titleText":"Sales","emailTxt":"devin.anderson@volvocarsannapolis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/b32a5d1bfd33.jpg","drDealerId":22241,"industryStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":104405,"firstName":"Tom","lastName":"Kvichak","titleText":"Parts Manager","shortBioText":"Tom joined the company in February 2002 as a Volvo and Subaru Parts Advisor. When the franchises were separated in July of 2004, Tom became the Subaru Parts Advisor. He was elevated to Wholesale Parts Coordinator for Volvo & Subaru in 2005. In 2007, he asummed his current position as Volvo Parts Manager.","emailTxt":"tom.kvichak@annapolisvolvo.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/0bb10f16-a1ef-4d03-ad6d-2c721264ffdf.jpg","drDealerId":22241,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":104395,"firstName":"Patrick","lastName":"Wergin","titleText":"Vice President","shortBioText":"Patrick began his career as a 15 year old lot attendant at a Volvo retailer working with our Owner and CEO Frank Ferrogine. While attending the University of Baltimore, he maintained the position of Used Car Buyer for Annapolis Volvo. He is a Graduate of the NADA General Dealership Management Program. Upon completion of his education, he became the Pre-Owned Sales Manager and in January 2003, became the General Manager overseeing all operations of Annapolis Volvo","emailTxt":"pat.wergin@annapoliscars.net","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/3dcd7348-75d4-4a12-be82-9cd6c36fb03f.jpg","drDealerId":22241,"certifiedEmployee":false},{"id":615747,"firstName":"Amy","lastName":"Anderson","titleText":"Business Development","emailTxt":"amy.anderson@volvocarsannapolis.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22241,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":615759,"firstName":"Claire","lastName":"Shumacher","titleText":"Sales","emailTxt":"claire.shumacher@volvocarsannapolis.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22241,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":615760,"firstName":"James","lastName":"Becker","titleText":"Certified Pre-Owned Sales Manager","shortBioText":"","emailTxt":"james.becker@volvocarsannapolis.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22241/employees/4430d0d41648.jpg","drDealerId":22241,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1120176000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":609910,"firstName":"Tousse","lastName":"Menchata","titleText":"Sales Associate","emailTxt":"tousse.menchata@volvocarsannapolis.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22241,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Volvo Cars Annapolis

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Volvo Cars Annapolis Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2005

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to b

...

rowse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. We are your neighbors. We value your loyalty and continue our promise to provide you excellent service.

"Business was built on low-pressure and hassel free pricing. Volvo Cars Annapolis has Higher Standards"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1046 lifetime reviews. Includes reviews of Volvo Cars Annapolis from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 17, 2019

    Walt, the service advisor, is always pleasant and not too busy to answer questions. I was done with annual service and a wash in less than 2 1/2 hours... and was on my way home. The waiting area is comfortable with an area to watch tv, an area away from the tv, and a separate room for computer users. I live 2 hours away and will always return too Volvo of Annapolis for my service.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Walt Clements

    Assistant Service Manager

    (4.9) 186 reviews

  • 5.0 out of 5
    November 17, 2019

    We had a great experience working with Devin at Volvo Cars of Annapolis. He worked with us and got us into the truck we wanted with few issues. The only... issue we had (and it's not related to the truck itself). We left there on a Friday evening, and there was absolutely no gas in the tank. We were told the tank would be filled up and washed. My husband had to stop and put gas in the truck on the way home and we live no more than 3 miles away from the dealership. Just something to pay attention to the next time. Thanks Again, we love this truck.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Devin Anderson

    Sales

    (4.9) 21 reviews

  • June 13, 2018

    After shopping on the internet looking for a 2018 XC90, the Annapolis dealership had one with the right colors and features. I sent an email through Cars.... com after which Josiah from Internet sales was promptly in touch. Josiah understood I was serious about purchasing a vehicle and worked quickly with me to come to an agreed upon price. Josiah was very professional and courteous. He greeted us upon arrival and went through the sales process efficiently and even had a manager come in and help speed up the process. Then, Cory helped us with reviewing all of the many functions with the advanced technology in the vehicle. This Volvo is an amazing vehicle!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 17, 2019

    They had the car I wanted and held it for me for one week without a deposit. I was pre-approved for a loan from my bank but some of the paperwork didn't... go through. They we're very patient with me.

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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christian DeSeve

    Sales

    (5.0) 34 reviews

  • 5.0 out of 5
    November 16, 2019

    Excellent attention from beginning to end. I was in and out in no time and they gave me a great deal. Sam was very knowledgable and helpful. I am planning... to buy my next car here again!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Samuel Oyinloye

    Sales Consultant

    (4.9) 9 reviews

  • 5.0 out of 5
    November 16, 2019

    Assistant Sales Manager on duty that day, service was excellent! Had not reserved a car to use when servicing my car. ASM able to work this out that I... could do some Annapolis shopping while my car was being serviced!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bobby Johnson

    Leasing & Sales

    (5.0) 50 reviews

    Amy Anderson

    Business Development

    NOT RATED

  • 5.0 out of 5
    November 15, 2019

    I have no complaints over my service to my car or the way I was treated. I made an appointment in advances do had arranged a loaner car. Three extra days... were required to complete the service but I was assured the car was fixed right.Thank you and your crew.

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Walt Clements

    Assistant Service Manager

    (4.9) 186 reviews

  • 5.0 out of 5
    November 15, 2019

    Absolutely wonderful dealing with Volvo Cars Annapolis. This is the third Volvo I have purchased from them -- the quality of my experience keeps going... upward. Especially impressed with the friendly atmosphere at the dealership. Buying a new car can be a very stressful time -- these folks completely defused my angst. Many thanks for a great experience.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Walt Clements

    Assistant Service Manager

    (4.9) 186 reviews

    Bruce King

    (4.9) 45 reviews

    Joe Moore

    Sales

    (5.0) 29 reviews

    Thom Lamm

    Leasing & Sales; Overseas Delivery Specialist

    (4.9) 97 reviews

    Claire Shumacher

    Sales

    NOT RATED

  • 5.0 out of 5
    November 15, 2019

    Luis (Volvo in Annapolis, Md.) was very responsive to my vehicle needs. He listened to why I had to re-visit the Volvo dealer and took that information... to the service department representative.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Luis Cabrera

    Assistant Service Manager

    (4.9) 252 reviews

    Walt Clements

    Assistant Service Manager

    (4.9) 186 reviews

  • 5.0 out of 5
    November 14, 2019

    Thom and Bruce were both amazing!!! We could not be happier with the entire experience. We will be back again and again I am sure.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bruce King

    (4.9) 45 reviews

    Thom Lamm

    Leasing & Sales; Overseas Delivery Specialist

    (4.9) 97 reviews

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