Reviews

Average Ratings

4.8
293 lifetime reviews.
  • 2017 Ford Explorer Platinum

    Laird Noller employees make the buying experience easy. All the employees you meet always have a smile & ask if you need anything.

    Dealer Response

    Thanks, for the business, Craig! I'm glad we were able to make the experience EASY and that everyone was friendly! Take care and we'll be back for...


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    Laird Noller employees make the buying experience easy. All the employees you meet always have a smile & ask if you need anything.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks, for the business, Craig! I'm glad we were able to make the experience EASY and that everyone was friendly! Take care and we'll be back for some Bison meat! Joe Noller


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  • Resolved Issue

    After an issue came up with repairs done on our Explorer I met with Joe Miller. He was attentive to to the issue at hand. He was very timely in ...


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    After an issue came up with repairs done on our Explorer I met with Joe Miller. He was attentive to to the issue at hand. He was very timely in resolving the problem that we had. I highly recommend Laird Noller Ford for their quality of service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Resolved Issue

    After an issue came up with repairs done on our Explorer I met with Joe Miller. He was attentive to to the issue at hand. He was very timely in ...

    Dealer Response

    Joe, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!


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    After an issue came up with repairs done on our Explorer I met with Joe Miller. He was attentive to to the issue at hand. He was very timely in resolving the problem that we had. I highly recommend Laird Noller Ford for their quality of service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Joe, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!


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  • AWESOME staff to work wtih

    My daughter found a car on Laird Noller's website. We inquired about it and Chelsea responded very quickly that it was available. We had never p...

    Dealer Response

    Heather, we are truly dedicated to providing quality customer service in all areas of our dealership. We are pleased to hear about your excellent ...


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    My daughter found a car on Laird Noller's website. We inquired about it and Chelsea responded very quickly that it was available. We had never purchased a car over the internet before but Chelsea and Gene made it a pleasant and easy purchase! When we arrived at Laird Noller, Gene had the car pulled up to the front so my daughter could decide it was the right car for her. We were very pleased and we will definitely purchase from Gene and Laird Noller in the future!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Heather, we are truly dedicated to providing quality customer service in all areas of our dealership. We are pleased to hear about your excellent experience with Chelsea and Gene. Please feel free to contact us if there is anything else we can assist you with. We hope your daughter enjoys her new vehicle! Sincerely, Laird Noller Ford Family, (785) 235-9211


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  • Senior Vice President

    Hands down, best vehicle buying experience. Professional and personal service with attention to every detail. Highly recommend this dealership to ...

    Dealer Response

    Allison, we understand it is a big decision where you purchase your car from and we are grateful to have been chosen! We're happy to hear we coul...


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    Hands down, best vehicle buying experience. Professional and personal service with attention to every detail. Highly recommend this dealership to anyone looking for a vehicle. Aaron Rowe and his team are top notch!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Allison, we understand it is a big decision where you purchase your car from and we are grateful to have been chosen! We're happy to hear we could make this the best car buying experience for you!


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  • Went for oil change came Hóme with a newer Ford

    Your dealer Jimmy is the best! He new just what I needed in a car and helped me get things figured out! From getting my phone hooked up to Sirius...


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    Your dealer Jimmy is the best! He new just what I needed in a car and helped me get things figured out! From getting my phone hooked up to Sirius radio to even turning on head lights ! Wasn't sure I could take on a newer car but he figured it all out for me! Love my Ford Edge and will be back to see Jimmy for my next newer car!! Will definitely tell all my girlfriends who to go see when they are ready to car shop !

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Things worked out OK

    Sorry it took so long to do this .Got things straighten out ok.


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    Sorry it took so long to do this .Got things straighten out ok.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • No better customer service than Griff Swank.

    Griff Swank goes above and beyond to assist you in finding the perfect vehicle. There's no reason to not go to Laird Noller Ford and have Griff S...

    Dealer Response

    Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your busines...


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    Griff Swank goes above and beyond to assist you in finding the perfect vehicle. There's no reason to not go to Laird Noller Ford and have Griff Swank

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!


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  • Oil Change, Filter Change, Tire Rotation

    The staff was friendly, professional & informative. The service on my 2017 Ford Focus was excellent.

    Dealer Response

    Thanks for your outstanding review, Gerald! We're happy to hear that our team was friendly, professional, and informative! We strive to provide ex...


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    The staff was friendly, professional & informative. The service on my 2017 Ford Focus was excellent.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review, Gerald! We're happy to hear that our team was friendly, professional, and informative! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laird Noller Ford Family, (785) 235-9211


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  • Oil change

    I came in for a 15,000 mile oilchange. I had no appointment but was in and out in less than an hour. I had brought some work to read while I wait...

    Dealer Response

    Thank you for leaving this wonderful review, Ross! We are happy to hear we could provide you with a quick and efficient service experience. We loo...


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    I came in for a 15,000 mile oilchange. I had no appointment but was in and out in less than an hour. I had brought some work to read while I waited but didn't get it finished. thanks for the high quality efficient service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving this wonderful review, Ross! We are happy to hear we could provide you with a quick and efficient service experience. We look forward to working with you again in the future. Sincerely, Laird Noller Ford Family, (785) 235-9211


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