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Reviews

Average Ratings

4.6
Average based on 19 reviews.
  • Excellent dealer

    Great place to buy a vehicle. Everyone was super nice. They work with you and they are not rushing you to buy. Also they are not over your shoulde...

    Dealer Response

    Thanks so much for the great response and I appreciate everyone in your family that bought a vehicle from us this month. It's been great working ...


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    Great place to buy a vehicle. Everyone was super nice. They work with you and they are not rushing you to buy. Also they are not over your shoulder when you are looking to buy they give you room to look. Jesse the sales guy by far the best sales person I have came across.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the great response and I appreciate everyone in your family that bought a vehicle from us this month. It's been great working with you guys! Let us know what other family members you have that need a nice car or truck! Mike Carmichael General Manager


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  • Great experience!

    Brandon Copley just earned a customer for life! He was knowledgeable and took the time to really make sure I would be happy with my purchase! Best...

    Dealer Response

    Thanks, Molly. Brandon is quite an asset to the company. It was our pleasure taking care of you. Enjoy your new Edge and let us know in whateve...


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    Brandon Copley just earned a customer for life! He was knowledgeable and took the time to really make sure I would be happy with my purchase! Best car buying experience I've ever had. Thanks, Brandon!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Molly. Brandon is quite an asset to the company. It was our pleasure taking care of you. Enjoy your new Edge and let us know in whatever way we can assist in the future.


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  • Great service

    I would highly recommend to family and friends. Very satisfied

    Dealer Response

    Ms Caudill, thanks so much for the positive review. It was our please serving you. Please let Dave know whenever we can help you or your family ...


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    I would highly recommend to family and friends. Very satisfied

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ms Caudill, thanks so much for the positive review. It was our please serving you. Please let Dave know whenever we can help you or your family in the future.


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  • GREAT SERVICE

    I HAVE PURCHASED 4 VEHICLES FROM MT ORAB FORD. ALWAYS DRIVE AWAY KNOWING I GOT THE BEST DEAL. THE SERVICE DEPARTMENT WORKS WITH ME AND MY SCHEDULE...

    Dealer Response

    We very much appreciate your continued patronage. Thanks so much for the positive review!


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    I HAVE PURCHASED 4 VEHICLES FROM MT ORAB FORD. ALWAYS DRIVE AWAY KNOWING I GOT THE BEST DEAL. THE SERVICE DEPARTMENT WORKS WITH ME AND MY SCHEDULE GETTING MY SERVICE DONE. WOULD RECOMMEND TO EVERYONE. THANK YOU.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We very much appreciate your continued patronage. Thanks so much for the positive review!


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  • Perfect Experience

    Dave Bolender made my purchase simple and he was very informative, Ryan Bolender also made the loan process go very easy. Thanks to the staff at M...

    Dealer Response

    Kelsey, it was our pleasure helping you get your new Escape. Enjoy it and let us know anything we can do for you or your family in the future. T...


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    Dave Bolender made my purchase simple and he was very informative, Ryan Bolender also made the loan process go very easy. Thanks to the staff at Mount Orab Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kelsey, it was our pleasure helping you get your new Escape. Enjoy it and let us know anything we can do for you or your family in the future. Thanks so much for the positive review.


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  • Love my new Focus

    I've never had a better experience buying a car. Every one was friendly and professional. They didn't pressure me. When I decided on the Focus, th...

    Dealer Response

    Thanks for the positive feedback. It was our pleasure to assist you and we're so glad you like your Focus so well. Please let us know how we can...


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    I've never had a better experience buying a car. Every one was friendly and professional. They didn't pressure me. When I decided on the Focus, they gave me a great deal on my trade in and helped me get financing with a great interest rate. I have some bumps in my credit history, but they still got me a great rate and payment. They also made sure I knew how to operate all the new technology for the interior controls and synced my phone for hands free calling. I am a very satisfied customer and would recommend them if you're in the market for a new or used vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the positive feedback. It was our pleasure to assist you and we're so glad you like your Focus so well. Please let us know how we can assist you and your family in the future. Thanks again!


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  • Excellent Dealership

    This was an excellent buying process, and very easy as well thanks the Mt. Orab Ford. I dealt mainly with Ryan and he was very helpful. The buying...

    Dealer Response

    Brett, thanks so much for the business and the positive feedback. It was an honor being a part of your first new vehicle purchase and we look for...


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    This was an excellent buying process, and very easy as well thanks the Mt. Orab Ford. I dealt mainly with Ryan and he was very helpful. The buying process was easier than I thought it could be. If they weren't so busy I would have been out of there a lot quicker. Will recommend anyone to go there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brett, thanks so much for the business and the positive feedback. It was an honor being a part of your first new vehicle purchase and we look forward to a long relationship. Thanks again and let us know how we can help you and your family in the future.


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  • Great place to shop

    I was shopping for a used car. The salesman, Ryan, was superb. He was friendly, helpful but not smothering, knowledgeable about the cars I was int...

    Dealer Response

    Thanks so much for the positive feedback. Ryan is a great guy and everyone here strives to take care of everyone in an easy and friendly manner. ...


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    I was shopping for a used car. The salesman, Ryan, was superb. He was friendly, helpful but not smothering, knowledgeable about the cars I was interested in, no pressure whatever. I went to some other dealers before deciding but Mt. Orab Ford had the best value. Ryan helped me through the purchase process smoothly and professionally.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the positive feedback. Ryan is a great guy and everyone here strives to take care of everyone in an easy and friendly manner. Please let us know what we can do to help you or your family in the future! Mike Carmichael General Manager


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  • Best car buying experience!

    Ryan Bolender and his team were excellent to work with! We will always shop at Mt. Orab Ford from here on out.

    Dealer Response

    Thanks, Andrew. We appreciate the feedback very much. It was a pleasure doing business with your family. Enjoy your Explorer and let us know ho...


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    Ryan Bolender and his team were excellent to work with! We will always shop at Mt. Orab Ford from here on out.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks, Andrew. We appreciate the feedback very much. It was a pleasure doing business with your family. Enjoy your Explorer and let us know how we can assist you or anyone you know in the future. Thanks again!


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  • Respone

    This is reply to Mr. Carmichael's response to my original review dated September 14, 2015. First, I finally received our car on September 29, 2015...


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    This is reply to Mr. Carmichael's response to my original review dated September 14, 2015. First, I finally received our car on September 29, 2015. Four weeks to do a four hour reprogram. Mr. Carmichael I did not feel like a valued customer when our car sat in the same parking spot that I left it in, for two days. I did not feel like a valued customer when your young service advisor informed my that making an appointment meant nothing. That if a big job came in it would take precedence over my appointment. I did not feel like a valued customer when your service manager told me he would call in a Ford Field Technician, who never showed up. I did not feel like a valued customer when I was told that you service department had reprogramed two other cars without incidence. I did not feel like a valued customer when I was called midway through the month indicating that the car would be finished on Friday, two days away, but it wasn't. I had two cars serviced at Mt. Orab Ford without any problems until the dealership was sold. It appears to me the philosophy has changed and in my case not for the better. There is too much water under the bridge. I have taken my business elsewhere. I wish your customers well.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?

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