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Reviews

Average Ratings

4.3
24 lifetime reviews.
  • Excellent dealer

    Great place to buy a vehicle. Everyone was super nice. They work with you and they are not rushing you to buy. Also they are not over your shoulde...

    Dealer Response

    Thanks so much for the great response and I appreciate everyone in your family that bought a vehicle from us this month. It's been great working ...


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    Great place to buy a vehicle. Everyone was super nice. They work with you and they are not rushing you to buy. Also they are not over your shoulder when you are looking to buy they give you room to look. Jesse the sales guy by far the best sales person I have came across.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for the great response and I appreciate everyone in your family that bought a vehicle from us this month. It's been great working with you guys! Let us know what other family members you have that need a nice car or truck! Mike Carmichael General Manager


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  • Stay away from Mt. Orab ford !!!!!!!!!!!!!!!!!!!!!

    Update on Mt. Orab ford and the 2008 f150 and needing new motor. Was told by the General manager that he tells his family to stay away from used v...

    Dealer Response

    Ean, I will be giving you a call today to resolve this matter. I know my used car manager had spoken to your father about helping out. - Josh Wi...


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    Update on Mt. Orab ford and the 2008 f150 and needing new motor. Was told by the General manager that he tells his family to stay away from used vehicles! WOW! That is very telling about the type of place Mt. Orab is!!!!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ean, I will be giving you a call today to resolve this matter. I know my used car manager had spoken to your father about helping out. - Josh Williams, General Sales Manager.


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  • GARY WAS GREAT WITH GITTING BACK WITH ME.

    I WAS LOOKING FOR A NEW CAR ON CARS.COM. I FOUND A FUSION AT MT.ORAB I LIKED, GARY DAILEY CONTACT ME RIGH AWAY. WE WHERE NOT ABLE TO MAKE IT WORK ...


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    I WAS LOOKING FOR A NEW CAR ON CARS.COM. I FOUND A FUSION AT MT.ORAB I LIKED, GARY DAILEY CONTACT ME RIGH AWAY. WE WHERE NOT ABLE TO MAKE IT WORK DUE TO MY TRADE-IN. BUT I WAS HAPPY THAT HE WAS HONEST THATS HARD TO FIND NOW A DAYS!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Poor customer service

    Sales rep Ryan M. Was somewhat cocky but said the right things until he realized that getting me in a car with the negative equity on my previous ...


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    Sales rep Ryan M. Was somewhat cocky but said the right things until he realized that getting me in a car with the negative equity on my previous car would entail a little work on his part. After that he couldn't get rid of us quick enough. He said he would call us the next day and it has been 8 days later and still no reply back. I'm done with Mt. Orab and I wouldn't buy from them even if he called me right now with a better deal.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Third time is a charm!

    The staff, from the GM, to the clerical are all helpful, friendly. All my questions were answered! Everything from the test drive to signing the ...

    Dealer Response

    Thanks so much for the positive review and the fantastic feedback. As hard as we try, we don't get it right 100% of the time so it's great to hea...


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    The staff, from the GM, to the clerical are all helpful, friendly. All my questions were answered! Everything from the test drive to signing the paperwork, was done in a timely manner!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks so much for the positive review and the fantastic feedback. As hard as we try, we don't get it right 100% of the time so it's great to hear when we do. Thanks again and Merry Christmas!


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  • Felt Like Family

    Our salesman, Okey Ramsey, was like dealing with a family member. He made purchasing our new Ford Explorer very nice. When all was said and done...

    Dealer Response

    Thanks so much, Lonnie. Okey is a great guy and I'm glad you had such a positive experience. Please send anyone you know to us and we will try our...


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    Our salesman, Okey Ramsey, was like dealing with a family member. He made purchasing our new Ford Explorer very nice. When all was said and done, we were extremely satisfied. We would recommend Okey to anyone that is looking to buy a new or used vehicle. Thank you for the BEST purchase experience ever!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much, Lonnie. Okey is a great guy and I'm glad you had such a positive experience. Please send anyone you know to us and we will try our very best to treat them just as family too. Thanks again and Merry Christmas!


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  • Great experience!

    Brandon Copley just earned a customer for life! He was knowledgeable and took the time to really make sure I would be happy with my purchase! Best...

    Dealer Response

    Thanks, Molly. Brandon is quite an asset to the company. It was our pleasure taking care of you. Enjoy your new Edge and let us know in whateve...


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    Brandon Copley just earned a customer for life! He was knowledgeable and took the time to really make sure I would be happy with my purchase! Best car buying experience I've ever had. Thanks, Brandon!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks, Molly. Brandon is quite an asset to the company. It was our pleasure taking care of you. Enjoy your new Edge and let us know in whatever way we can assist in the future.


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  • Great service

    I would highly recommend to family and friends. Very satisfied

    Dealer Response

    Ms Caudill, thanks so much for the positive review. It was our please serving you. Please let Dave know whenever we can help you or your family ...


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    I would highly recommend to family and friends. Very satisfied

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ms Caudill, thanks so much for the positive review. It was our please serving you. Please let Dave know whenever we can help you or your family in the future.


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  • GREAT SERVICE

    I HAVE PURCHASED 4 VEHICLES FROM MT ORAB FORD. ALWAYS DRIVE AWAY KNOWING I GOT THE BEST DEAL. THE SERVICE DEPARTMENT WORKS WITH ME AND MY SCHEDULE...

    Dealer Response

    We very much appreciate your continued patronage. Thanks so much for the positive review!


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    I HAVE PURCHASED 4 VEHICLES FROM MT ORAB FORD. ALWAYS DRIVE AWAY KNOWING I GOT THE BEST DEAL. THE SERVICE DEPARTMENT WORKS WITH ME AND MY SCHEDULE GETTING MY SERVICE DONE. WOULD RECOMMEND TO EVERYONE. THANK YOU.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We very much appreciate your continued patronage. Thanks so much for the positive review!


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  • Perfect Experience

    Dave Bolender made my purchase simple and he was very informative, Ryan Bolender also made the loan process go very easy. Thanks to the staff at M...

    Dealer Response

    Kelsey, it was our pleasure helping you get your new Escape. Enjoy it and let us know anything we can do for you or your family in the future. T...


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    Dave Bolender made my purchase simple and he was very informative, Ryan Bolender also made the loan process go very easy. Thanks to the staff at Mount Orab Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kelsey, it was our pleasure helping you get your new Escape. Enjoy it and let us know anything we can do for you or your family in the future. Thanks so much for the positive review.


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