Doug Richert Cadillac

4.9 out of 5 (4.9) 40 reviews

Dealer on Cars.com since January 2013

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 6:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 2:30 PM
Sun Closed

Reviews

4.9 out of 5 4.9
40 lifetime reviews.
  • May 9, 2017

    Love this place!! This is my second car I have bought from them! My last car I bought from them ran like a dream! Customer service was beyond fantasti...c not only in sales but in the service area too! I get all my oil changes done here and anything else needed with the car! Highly recommended:)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

  • 5.0 out of 5
    May 17, 2018

    Doug Richert Cadillac is a friendly family-run dealership now celebrating their 17th year anniversary. The folks at the dealership really get to know... their customers and strive to be certain that all customer expectations are met and exceeded. It may sound cliché, but at Doug Richert Cadillac you are a name, not a number. Recently, I emailed Jared Richert a brief inquiry about a specific vehicle. He immediately responded answering my questions and offered to bring the vehicle to my work or home for a test drive. I accepted his kind courtesy and within an hour Jared arrived and took the time necessary to familiarize me with the vehicle and the features plus take a test drive. On the spot he evaluated my trade-in and discussed the overall deal which was very fair. I accepted the offer. The next day Jared delivered the new vehicle to my office where we finalized the necessary paperwork. But, he still wasn’t done. He again reviewed all of the vehicle features, connected my Bluetooth, transferred OnStar and satellite radio from the old vehicle to the new one – all of this taking an hour and a half. Now, that is going above and beyond. Working with Jared and the dealership was top-notch!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    June 6, 2017

    In 2013, my husband and I bought a SRX from the Doug Richert dealership in Topeka, Kansas. Since that time, we have been very impressed with the prof...essionalism and competency of the staff there, especially our sales associate, Barry Riddle. Barry doesn't stop working for you once the deal is sealed. He familiarizes the buyer with every aspect of the vehicle, including all the electronics, which are constantly evolving. His follow-though is amazing! He takes responsibility for his customer's satisfaction throughout their ownership of the vehicle he sold to you. Last week, we bought our second SRX from Barry. Because Barry has taken such great care of us the last four years, we wouldn't have thought about purchasing another vehicle from anyone else. He's extremely professional and very low pressure. His goal is to keep you happy for the long haul, and he does an awesome job of that! Thank you, Barry Riddle! In our opinion, you are one of the Doug Richert dealership's most valuable assets!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Tire Rotation

    $19.95 and up*

    Oil, Filter Change

    $39.95 and up*

    Wheel Alignment (4WD)

    $99.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since January 2013

Family Owned and Operated! Doug Richert Cadillac is dedicated to serving all your automotive needs
For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership.
Our friendly, professional staff will exceed your expectations for personal service.

"#1 in Topeka for Customer Service!!!"
Doug Richert Cadillac
1900 Sw Topeka Blvd Topeka, KS 66612
New (785) 783-6940
Used (785) 783-6961
Service (785) 783-6946
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