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Reviews

Average Ratings

4.8
440 lifetime reviews. Includes reviews of Laurel Kia from DealerRater.com
  • Competence and Professionalism
    May 18, 2017

    Sales Associate was professional, knowlegeable of stock, accessories and vehicle history. Efficient and attentive to customer requirements. Proces...


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    Sales Associate was professional, knowlegeable of stock, accessories and vehicle history. Efficient and attentive to customer requirements. Processed the sale appropriately and facilitated the utilization of vehicle operations. Happy customer.

    Does recommend this dealer

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  • Purchae Kia Optima
    May 18, 2017

    I gave this company an excellent rating because they were very helpful, courteous and friendly. My Salesperson, Jamal Michael Allen, deserve a...


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    I gave this company an excellent rating because they were very helpful, courteous and friendly. My Salesperson, Jamal Michael Allen, deserve an excellent rating for the way he assisted me through out my entire process of getting my car. What he told me was exactly what I got when I saw the finance person..

    Does recommend this dealer

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  • My New Kia Soul
    May 16, 2017

    Today I purchased a brand new Kia Soul. It had 8 miles on it as I drove it off the lot. My dealer Jamal Allen was very personable, professional a...


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    Today I purchased a brand new Kia Soul. It had 8 miles on it as I drove it off the lot. My dealer Jamal Allen was very personable, professional and knowledgeable. He even set up the phone connection before I left the lot. I will be back and I hope that Jamal is still there to help me.

    Does recommend this dealer

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  • Amazing Experience
    May 16, 2017

    Mr. York made the experience absolutely amazing. He was kind, knowledgeable, and on top of his game. I was not sure of what I wanted but he was pa...


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    Mr. York made the experience absolutely amazing. He was kind, knowledgeable, and on top of his game. I was not sure of what I wanted but he was patient and found me a car that was both safe and comfortable for me to drive, I gave him what I was comfortable paying and he met that price spot on. So far this has been the very best car I have ever owned and it is all thanks to the dedication he puts in with each one of his clients. I am very pleased with the experience I had and would definitely work with him again.

    Does recommend this dealer

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  • No hassle, no hard sell, good deal
    May 15, 2017

    I shopped 3 local dealers when I bought my 2017 KIA Sorento. During the process they did not hound me which I appreciated. My sales person, Pier...


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    I shopped 3 local dealers when I bought my 2017 KIA Sorento. During the process they did not hound me which I appreciated. My sales person, Pierce York, was knowledgeable and polite. In the end, I told him the price I was willing to pay, he met that price, and I picked up the car the following morning. The car was clean and full of gas and I received 2 complementary KIA key chains that are actually very nice quality. On the day that I picked up the car, the finance person was also not too pushy as she explained the extended warranty and service plans that they offer. That was appreciated. I've bought too many cars over the years where they try and hard sell you all of the ad-ons. Overall I'm very pleased with the dealership and would purchase from them again.

    Does recommend this dealer

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  • Another great experience
    May 14, 2017

    I bought a vehicle in 2013 from Jamal and he made it a very pleasant experience. I returned recently in 2017 and bought my son a vehicle from Jam...


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    I bought a vehicle in 2013 from Jamal and he made it a very pleasant experience. I returned recently in 2017 and bought my son a vehicle from Jamal. I would recommend him and Laurel Kia for anyone looking for a great deal with a pleasant atmosphere. Thanks again Jamal.

    Does recommend this dealer

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  • Word of mouth
    May 4, 2017

    Was recommended to Laurel Kia by a friend. He had a pleasurable experience with Jamal Allen and told me to ask for him. Went to see Jamal on Satur...


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    Was recommended to Laurel Kia by a friend. He had a pleasurable experience with Jamal Allen and told me to ask for him. Went to see Jamal on Saturday. Talked , test drove and bought a Sorento. Only he didn't have the one I wanted so he checked the D-M-V & Pa dealerships until he found one. The car came in from Pa on Monday and drove off the lot on Wednesday. BTW - Jamal had scheduled days off on Mon and Tues. but said he would come in to take care of me. I said no way, enjoy your time off. I can pick it up Wed. Highly recommend Jamal and Laurel Kia. BONUS - My friend gets $50 for recommending them to me!

    Does recommend this dealer

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  • Very happy with the sale
    May 2, 2017

    I did a online thing looking at a GMC Yukon and Pierce York called me with in a half hour of being online. Went into the dealer and Pierce was at ...


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    I did a online thing looking at a GMC Yukon and Pierce York called me with in a half hour of being online. Went into the dealer and Pierce was at the door greeting people and was very nice and very helpful. He pulled the GMC Yukon over and went over the whole SUV and was very familiar with the invintory. We walked inside talked about numbers and he worked with what I wanted and was able to make a sale. He is the most helpful car sales person I have ever encountered. Very knowledgeable. Thanks for the help and sales Pierce. Makes his customers happy. When I go to buy something else in the future I'll start there with Pierce.

    Does recommend this dealer

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  • Great experience
    May 1, 2017

    Piece at Laurel Kia provided superior service and made it an easy and enjoyable experience. I highly recommend him and Laurel Kia and would defini...


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    Piece at Laurel Kia provided superior service and made it an easy and enjoyable experience. I highly recommend him and Laurel Kia and would definitely return!

    Does recommend this dealer

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  • Very customer friendly!
    April 29, 2017

    Tae was terrific to deal with; friendly, knowledgeable, curtious. We liked the used Acura we ultimately purchased but we had a concern about the ...


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    Tae was terrific to deal with; friendly, knowledgeable, curtious. We liked the used Acura we ultimately purchased but we had a concern about the rear tires; which appreared to have plenty of tread, but looked to be starting to dry rot. Tae and the Sales Manager replaced them with new ones, no questions asked. That's customer first! Also, Lisa was quite friendly and helpful during the final paperwork process.

    Does recommend this dealer

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