Russ Braunecker Buick GMC Cadillac

Reviews

4.3 out of 5 4.3
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 9, 2018

    While my vehicle was being repaired we were given a loaner so that we could go do errands and get things done while they worked on my vehicle then called... us when it was done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 1, 2018

    Awesome to deal with. Friendly. Treat you like family. Beautiful clean facilities.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 16, 2018

    great people to deal with and an excellent dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 6, 2018

    Finally after 3 attempts they got my heater fixed. Was it because my husband took it this time and they actually looked for something? I felt that because... I had tried to tell them what was wrong, they gave me the run around of what was causing the problem. I was not satisfied with their answer so the 3rd time I had my husband take it in and.......surprise.... they found the problem. Other than this I am very pleased with the way they treat me and take care of my service needs. I would definitely {and do} tell others what a great place this is to do business. I wouldn't go anywhere else!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 18, 2018

    Treated me well even though wasn't buying new. Will go back if in market for anything else...The staff very friendly and made us feel important.

    4.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 8, 2017

    Shopping for a new or used car go here great deals

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 22, 2017

    Very poor customer service on getting information about specific vehicles. The salesman I spoke with were unprofessional.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joe, Thank you for taking time to comment on your experience at our store, this helps me gather information to better future customer interaction at o...ur dealership. I am very sorry that you did not receive the professional treatment that we strive to provide to all of our guests. I sincerely hope that you find the vehicle of your dreams at whatever dealership you decide to purchase from. I will use your input to help make our staff the strongest in customer relations going forward. Again, I am sorry that we did not provide you with the experience that you deserve. All The Best, Matt Braunecker

Russ Braunecker Buick GMC Cadillac

All fields are required except when indicated.

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid phone number

Please enter valid comments

By clicking here, you authorize Cars.com and its sellers/partners to contact you by texts/calls which may include marketing and be by autodialer. Calls may be pre-recorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.