Russ Braunecker Buick GMC Cadillac

Reviews

4.0 out of 5 4.0
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 16, 2018

    great people to deal with and an excellent dealership

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 6, 2018

    Finally after 3 attempts they got my heater fixed. Was it because my husband took it this time and they actually looked for something? I felt that because... I had tried to tell them what was wrong, they gave me the run around of what was causing the problem. I was not satisfied with their answer so the 3rd time I had my husband take it in and.......surprise.... they found the problem. Other than this I am very pleased with the way they treat me and take care of my service needs. I would definitely {and do} tell others what a great place this is to do business. I wouldn't go anywhere else!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    January 18, 2018

    Treated me well even though wasn't buying new. Will go back if in market for anything else...The staff very friendly and made us feel important.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 8, 2017

    Shopping for a new or used car go here great deals

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    July 22, 2017

    Very poor customer service on getting information about specific vehicles. The salesman I spoke with were unprofessional.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Joe, Thank you for taking time to comment on your experience at our store, this helps me gather information to better future customer interaction at o...ur dealership. I am very sorry that you did not receive the professional treatment that we strive to provide to all of our guests. I sincerely hope that you find the vehicle of your dreams at whatever dealership you decide to purchase from. I will use your input to help make our staff the strongest in customer relations going forward. Again, I am sorry that we did not provide you with the experience that you deserve. All The Best, Matt Braunecker