Russ Braunecker Buick GMC Cadillac

4.4
(10 reviews)
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:00pm 7:30am–5:00pm
Tuesday 8:00am–5:30pm 7:30am–5:00pm
Wednesday 8:00am–5:30pm 7:30am–5:00pm
Thursday 8:00am–5:30pm 7:30am–5:00pm
Friday 8:00am–5:30pm 7:30am–5:00pm
Saturday 8:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
(217) 347-0505 (217) 347-0505

Inventory

About our dealership

This seller has been on Cars.com since March 2017.
An extension of the way we do business
In 1983, Russ & Brenda established our dealership with one simple business philosophy: Offer a reputable product & back it up with service second to none. Now, nearly 20 years later, we continue that tradition while continuously trying to improve upon our original mission. Presently we are servicing customers within a 60 mile radius and pride ourselves on the fact that we have nearly an 80 percent repeat customer base.
Call Matt Braunecker, he will help with anything you need! Family is first!

Service center

Phone number (217) 347-0505

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

4.4
(10 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Service on 2015 Enclave

Have always had great service there. Friendly sales and service departments.

5.0

Great company

Always a great experience, the staff is friendly and knowledgeable. I have been here several times and each time the really take care of you.

5.0

rjjnsfrm@hotmail.com

I went in for repairs on my car. Everything was done on time and the staff was very friendly.

5.0

Good service

While my vehicle was being repaired we were given a loaner so that we could go do errands and get things done while they worked on my vehicle then called us when it was done.

5.0

Dealer

Awesome to deal with. Friendly. Treat you like family. Beautiful clean facilities.

4.8

repeat customer

great people to deal with and an excellent dealership

4.8

Last Service Visit

Finally after 3 attempts they got my heater fixed. Was it because my husband took it this time and they actually looked for something? I felt that because I had tried to tell them what was wrong, they gave me the run around of what was causing the problem. I was not satisfied with their answer so the 3rd time I had my husband take it in and.......surprise.... they found the problem. Other than this I am very pleased with the way they treat me and take care of my service needs. I would definitely {and do} tell others what a great place this is to do business. I wouldn't go anywhere else!

3.6

Great experience nice people

Treated me well even though wasn't buying new. Will go back if in market for anything else...The staff very friendly and made us feel important.

5.0

Shopping for a new or used car go here great deals

Shopping for a new or used car go here great deals

1.0

Poor Service

Very poor customer service on getting information about specific vehicles. The salesman I spoke with were unprofessional.

Dealer response

Joe, Thank you for taking time to comment on your experience at our store, this helps me gather information to better future customer interaction at our dealership. I am very sorry that you did not receive the professional treatment that we strive to provide to all of our guests. I sincerely hope that you find the vehicle of your dreams at whatever dealership you decide to purchase from. I will use your input to help make our staff the strongest in customer relations going forward. Again, I am sorry that we did not provide you with the experience that you deserve. All The Best, Matt Braunecker

Read all 10 reviews