After my mom and a few close family friends bought a Subaru here, we thought we were in good hands purchasing our brand new Crosstrek a few months ago.... After issues with the brand new tires that they refused to do anything about, tons of software issues with the media player in the car that haven't been resolved, and refusal to fix a dent because that particular location "isn't part of" the complete bumper to bumper warranty with dent removal package that we paid a fortune for, and a few other issues, it has been one of the worst decisions we have made. Shame on you, Fowler. For being in a small town full of loyal customers, your customer service sucks
Thank you Rico and staff, you made our purchase quick and painless. You had what we were looking for, and negotiations were pretty quick and easy. I was... pleasantly surprised we were able to save 3k over what another dealer wanted for a comparable vehicle. I'd shop there again.
I recently attempted to purchase a vehicle from this dealer. the salesperson seemed very uninterested in selling me a car because it wasn't an easy or... large money making deal. very disappointing.
I'm sorry you didn't have a more positive experience at our dealership. We do our best to show our customers that they are respected and never taken f...or granted, so I'll admit my surprise at your review. We do try not to pressure folks into purchasing a vehicle. Perhaps that had something to do with your experience? In any case, please notify me which salesperson you were working with. You can reach me at "email@example.com." -Keith Aisner, Director of Marketing
I heard from multiple friends and family this is the place to go for a car.
Hey, Michelle! Thanks for the note. After three plus decades in the business we've learned the best way to keep our customers is to take very good car...e of them, whether they're buying a car or getting it serviced. When you're ready to buy, let us know!