Reviews
Write a reviewThe staff was exceptional to work with and fair in the
The staff was exceptional to work with and fair in the final price. We were very particular in not only a highly-rated car we were specifically looking for, but a dealer that was highly-rated as well. Haag Ford was 75 miles from our home in Ohio and it was well worth the drive!
The staff was exceptional to work with and fair in the
The staff was exceptional to work with and fair in the final price. We were very particular in not only a highly-rated car we were specifically looking for, but a dealer that was highly-rated as well. Haag Ford was 75 miles from our home in Ohio and it was well worth the drive!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim Fuchs was an outstanding sales representative to work
Jim Fuchs was an outstanding sales representative to work with when ordering my new Super Duty. He provided me with knowledgable advice when placing the order and he kept me informed through each step of the build process. He and the team at Haag Ford even got my truck ready to go the day that it was unloaded off the truck! I would highly recommend Jim Fuchs and Haag Ford to anyone looking to purchase a new Ford!
Jim Fuchs was an outstanding sales representative to work
Jim Fuchs was an outstanding sales representative to work with when ordering my new Super Duty. He provided me with knowledgable advice when placing the order and he kept me informed through each step of the build process. He and the team at Haag Ford even got my truck ready to go the day that it was unloaded off the truck! I would highly recommend Jim Fuchs and Haag Ford to anyone looking to purchase a new Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience at Haag Ford
I order a 23 Mustang through Jim Fuchs. He kept me informed and up to date on the process. Once my car showed up he made all the paperwork an easy process. 10/10 would recommend this dealership for anyone looking to get in a new or used car.
Great experience at Haag Ford
I order a 23 Mustang through Jim Fuchs. He kept me informed and up to date on the process. Once my car showed up he made all the paperwork an easy process. 10/10 would recommend this dealership for anyone looking to get in a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
AWESOME service department
Service department is awesome. They took the time to explain all the work that needed to be done and costs involved. They treated my car like a queen. They are always courteous and polite. Would recommend this dealer. Service manger is the best.
AWESOME service department
Service department is awesome. They took the time to explain all the work that needed to be done and costs involved. They treated my car like a queen. They are always courteous and polite. Would recommend this dealer. Service manger is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank You Jim Fuchs
Jim Fuchs helped guide me through the process of buying a new 2023 Ford F-150. While I'm not usually a big fan of salespeople, Jim treated me more like a friend than a customer. His motivation was not financial but rather to help find the vehicle and options that worked best for me. He gave me honest recommendations based on his many years of experience and insights from his vast customer base. He didn't try upselling me, in fact he found things I didn't really need. If we buy another vehicle in the future, you can bet I'll be calling Jim.
Thank You Jim Fuchs
Jim Fuchs helped guide me through the process of buying a new 2023 Ford F-150. While I'm not usually a big fan of salespeople, Jim treated me more like a friend than a customer. His motivation was not financial but rather to help find the vehicle and options that worked best for me. He gave me honest recommendations based on his many years of experience and insights from his vast customer base. He didn't try upselling me, in fact he found things I didn't really need. If we buy another vehicle in the future, you can bet I'll be calling Jim.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Do not buy a vehicle at Haag Ford in Lawrenceburg
Worst experience I’ve ever had with any business what so ever they lie every time I talk to them spent $42k on a truck had it 2 days and was in a accident so I used their body shop thinking they might try to take care of me cuz I just bought it there 2 days before but they have now had my truck for over 3 months and there’s something new every single day I’ve been told they are waiting on the last part probably 5 times they get the part then they say they are waiting on another last part and they have put the wrong part on it to so they had to fix that who knows when I’ll get the thing back but I do know I will never recommend this xxxx hole to anyone including my worst enemy and I will never do any business with this place again
Do not buy a vehicle at Haag Ford in Lawrenceburg
Worst experience I’ve ever had with any business what so ever they lie every time I talk to them spent $42k on a truck had it 2 days and was in a accident so I used their body shop thinking they might try to take care of me cuz I just bought it there 2 days before but they have now had my truck for over 3 months and there’s something new every single day I’ve been told they are waiting on the last part probably 5 times they get the part then they say they are waiting on another last part and they have put the wrong part on it to so they had to fix that who knows when I’ll get the thing back but I do know I will never recommend this xxxx hole to anyone including my worst enemy and I will never do any business with this place again
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent dealership.
One of the best delaers of not the best, I've ever dealt with. I bought a new Mustang GT from this dealership and had an excellent experience. They went above and beyond.
Excellent dealership.
One of the best delaers of not the best, I've ever dealt with. I bought a new Mustang GT from this dealership and had an excellent experience. They went above and beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experience
Jim Fuchs was great to work with when ordering my F-150. He kept me updated throughout the entire process from the day I ordered the truck until it showed up on the lot. He is very knowledgeable and did a great job explaining all of the different options which helped me make the best decision for me as to what I wanted to order. I already have and will continue to refer my friends to him when they are purchasing a new vehicle.
Great Buying Experience
Jim Fuchs was great to work with when ordering my F-150. He kept me updated throughout the entire process from the day I ordered the truck until it showed up on the lot. He is very knowledgeable and did a great job explaining all of the different options which helped me make the best decision for me as to what I wanted to order. I already have and will continue to refer my friends to him when they are purchasing a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Salesman Experience
I located a 2021 Ford F 150 Hybrid w/7.2kw Generator at Haag Ford in Lawrenceburg IN and was referred to salesman Jim Fuchs by a family member. He made the purchasing process very easy and was very thorough showing me the difference between the purchase price with X plan price vs the Ford rebates. Jim spent about 45 minutes going over with me the Trucks many features plus the Sync 4 and Ford Pass APP set up. Highly recommend Jim Fuchs and Haag Ford
Excellent Salesman Experience
I located a 2021 Ford F 150 Hybrid w/7.2kw Generator at Haag Ford in Lawrenceburg IN and was referred to salesman Jim Fuchs by a family member. He made the purchasing process very easy and was very thorough showing me the difference between the purchase price with X plan price vs the Ford rebates. Jim spent about 45 minutes going over with me the Trucks many features plus the Sync 4 and Ford Pass APP set up. Highly recommend Jim Fuchs and Haag Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They don't take online customers serious
I inquired on vehicles several times over the past 3-4 months. Each and every time, I got a generic response from the online sales manager, saying that I needed to reach out to them again, for any details. The same email response was given after my inquiries. The last time, I responded to the email, telling them how unprofessional it was. Apparently, that was reviewed by a real person, because he called me.....while I was test driving a vehicle from another dealership.
They don't take online customers serious
I inquired on vehicles several times over the past 3-4 months. Each and every time, I got a generic response from the online sales manager, saying that I needed to reach out to them again, for any details. The same email response was given after my inquiries. The last time, I responded to the email, telling them how unprofessional it was. Apparently, that was reviewed by a real person, because he called me.....while I was test driving a vehicle from another dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase