Community Ford Lincoln of Bloomington

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Reviews

3.3
10 lifetime reviews.
  • Great Team!

    I would reccomend Joel and his team at Bloomington Ford to anyone! My husband and I have purchased 2 vehicles from them in the past 6 months! We a...


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    I would reccomend Joel and his team at Bloomington Ford to anyone! My husband and I have purchased 2 vehicles from them in the past 6 months! We always assumed that we would not be qualified to purchase something from an actual "dealership" but Joel and the finance team worked literally ALL day on getting us approved! (Both Times!) But they came through and we have a 2007 Ford Expedition and a 2009 Dodge Ram. They really all went above and beyond to make sure that we drove away, as happy customers! They are the best! Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Poor customer service, snippy service dep calls

    Honestly don’t know where to begin. This dealership has a rude service department who come off as cold and unwelcoming. I have a Ford Fusion energ...


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    Honestly don’t know where to begin. This dealership has a rude service department who come off as cold and unwelcoming. I have a Ford Fusion energi and none of the service staff are equipped to service such a vehicle. A ford rep told me on the phone that in order for me to get my MyFord app to work I’d have to get an sync update. I call the dealership to schedule and the phone rep asks me “what gives you the impression that you need an update?” Um, Ford told me that! Forget that they can’t seem to update my sync software or fix issues with recalls. Now I have an issue with my horn, will definitely not go to this dealership to schedule service. All I want is MyFord app and Siri Eyes-Free to work!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Experience!

    If you need a new car in the Bloomington, IN area I suggest going to Bloomington Ford & Lincoln and asking for Ali Dunn. I brought my old car in t...


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    If you need a new car in the Bloomington, IN area I suggest going to Bloomington Ford & Lincoln and asking for Ali Dunn. I brought my old car in to the dealership to have my transmission looked at. The next day they had determined I needed a new transmission altogether and I decided the car was not worth the cost to fix it. I needed a new car quickly and luckily the salesperson that I meet was Ali. She was very professional from the minute that I meet her. Her knowledge of the vehicles was extensive and she answered every question that I had. I purchased the vehicle that fit my needs, but with in a week of driving it I noticed a few small dents. They were small and not noticeable unless you drove the car every day like I was doing. I contacted Ali and she took care of the issue. I brought my car in and the dents were removed that same day. I could not have been more happy with the service I received from Bloomington Ford & Lincoln and Ali Dunn.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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