WORST potential car buying experience ever!!! My husband and I went shopping for a vehicle, our sales guy (Joe) was very helpful and took his time to... find the perfect vehicle however, when we asked to test drive the vehicle we was interested and waited in the showroom for our salesman to bring the vehicle around another salesman (Barry) walked past my husband and I and said "we're closing get out". The first time my husband and I heard the salesman we were unsure of if we heard it correctly. The rude salesman the continued to repeat "we're closing get out"numerous times. As our salesman arrived to the front of the building with the vehicle to test drive, the rude salesman (Barry) rushed outside while shaking his head and making hand gestures. Needless to say we left without test driving or buying a vehicle. My husband and I have been to numerous dealerships and purchased numerous vehicles and have never been treated so rudely. We will take our business elsewhere.
We have purchased 3 new vehicles from these people and I can honestly say that they are the best people to work with. It was actually a joy to buy a car... there. I will buy again from them. They go out of their way to make you happy even after the sale.
Great shopping experience for a used vehicle. Good selection and wonderful salesperson to share all info about each vehicle. No pressure to buy. Very... positive buying experience.
My wife and I have bought several new vehicles here. They are very helpful. I was looking for a 2017 Ram but couldn’t find one. Bill got me into a 2018.... I would like to thank them for going above and beyond for us. They always treat us like family. Our salesman Jim is always friendly and helpful.
Started to look at purchasing a new vehicle after twenty years in November 2016. Was unable to deal with Ford, GMC or Chevrolet Dealerships. Basically... the sticker price was the price of the vehicle and non-negotiable. July 2017, I made contact with Bill Holden Jr. and Jim Cruson Jr. at Holden Dodge in Dover, Delaware. After discussing what I was looking for in a vehicle to include a monthly maximum payment, Both Bill and Jim made it happen. Their professional attitude and demeanor upon initial contact was really appreciated as well as their strong work ethic which allowed for us to reach an agreement in less than two weeks. I have never owned a Dodge vehicle and look forward to many years of the new 2017 Dodge Ram 1500 I had purchased. The no hassle friendly atmosphere which was projected by employees of Holden Dodge was very much welcomed and unlike what I had experienced at the other competitor dealerships during my eight (8)month search for a new vehicle. I have since recommended Holden Dodge to several of my friends and co-workers who are also in search of a newer vehicle. If you are looking for new or used vehicle, I would highly recommend Holden Dodge in Dover, Delaware as being your first choice.
excellent, fast & friendly service...Chrysler Van is so easy & comfortable to drive...I am a very satisfied customer...thank you
I have had the pleasure of purchasing and servicing several vehicles over the years from Holden Dodge. I will always return for business. The professionalism... and the extra mile the Holden Dodge family goes surpasses any experiences I have had in the past with other dealerships. I am looking forward to another purchase in the near future.
Started out questionable, but through the efforts of Dhalia and Bob, my impressions changed immeasurably. I felt they were truly concerned that I found... a vehicle that I would enjoy, for a price I could live with. They exceeded all expectations and delivered a great vehicle at a great price.