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Reviews

Average Ratings

4.9
Average based on 36 reviews.
  • VERY GOOD EXPERIENCE

    KEPT ME UP TO DATE ON WHAT THEY WERE DOING WITH MY CAR AND HOW LONG IT WOULD TAKE. I HAD TO BE HOME BY A CERTAIN TIME AND EXPLAINED THAT TO THEM ...


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    KEPT ME UP TO DATE ON WHAT THEY WERE DOING WITH MY CAR AND HOW LONG IT WOULD TAKE. I HAD TO BE HOME BY A CERTAIN TIME AND EXPLAINED THAT TO THEM AND THEY HAD ME OUT WHEN I NEEDED TO LEAVE.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I love Parsons Kia

    The people at Parsons Kia are the absolute best. This is my third Kia and I've gone to Parsons for my last two. The Parsons Kia team has earned my...


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    The people at Parsons Kia are the absolute best. This is my third Kia and I've gone to Parsons for my last two. The Parsons Kia team has earned my loyalty with their terrific service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New car purchase

    This was the third car that we had purchased from Parsons Kia and every time it has been a very good and pleasant experience


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    This was the third car that we had purchased from Parsons Kia and every time it has been a very good and pleasant experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Parsons Kia in Winchester, VA - The Best!

    All the Sales Staff and Customer Service employees were very courteous, professional and customer oriented at all times. I sensed that they liste...


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    All the Sales Staff and Customer Service employees were very courteous, professional and customer oriented at all times. I sensed that they listened to my needs and were very interested in the things that I wanted in a vehicle. There was not high pressure sales here. The Kia products sales themselves; but the staff made everything else so much easier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service with integrity

    Always on time. Always quick. Never come back in to the waiting area with a list of additional items that need to be done (unless of course there ...


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    Always on time. Always quick. Never come back in to the waiting area with a list of additional items that need to be done (unless of course there actually is something of concern). I trust Parsons to take care of my car as if it was their own.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent Sale

    Susan was quick and accurate with all the details of the process so the entire sale was smooth and easy. We are very (very) happy with our purchase.


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    Susan was quick and accurate with all the details of the process so the entire sale was smooth and easy. We are very (very) happy with our purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • They work with you.

    They were understanding when I informed them that I had decided to leave and asked that they let me know when my car was ready. They were happy to...

    Dealer Response

    Jon, we sincerely appreciate your feedback. Each employee is a valued member of the Parsons Kia team and we all strive to provide excellent servi...


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    They were understanding when I informed them that I had decided to leave and asked that they let me know when my car was ready. They were happy to work with me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jon, we sincerely appreciate your feedback. Each employee is a valued member of the Parsons Kia team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Parsons Kia Team


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  • Kia family

    I arrived an hour and a half before my appointment time (prior appt. finished early) and asked if they could fit me in. Always friendly, knowledge...

    Dealer Response

    Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Parsons Kia. If you have any ...


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    I arrived an hour and a half before my appointment time (prior appt. finished early) and asked if they could fit me in. Always friendly, knowledgeable staff said sure, no problem. In and out in probably a half an hour...they even fixed a recall item that I wasn't even aware of! Gil said Hi...Parsons Kia is great! We love them!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Parsons Kia. If you have any further needs, do not hesitate to come back in for a visit. Best, Parsons Kia Team


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  • Impeccable customer service, great people. Go here

    Seamless buying experience. Paperwork completely done. Signed and drove. Hassle free. Thanks to Susan. She should be running the show and everyone...

    Dealer Response

    Your kind words mean lot to us, Richard. We appreciate your feedback and are happy to hear that Susan was able to meet your needs. At Parsons Kia,...


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    Seamless buying experience. Paperwork completely done. Signed and drove. Hassle free. Thanks to Susan. She should be running the show and everyone should be trained in her ways of doing business. She's a class act.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your kind words mean lot to us, Richard. We appreciate your feedback and are happy to hear that Susan was able to meet your needs. At Parsons Kia, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Parsons Kia Team


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  • Literally going the extra mile for their customers

    Sales (Susan) and Service associates (Shirley, Debbie, Robyn, Mark and Bill) are always friendly and helpful. Numerous times over the last 12 yrs...

    Dealer Response

    Hi Trudy and thanks for your kind words! We appreciate Susan, Shirley, Debbie, Robyn, Mark and Bill and we are thrilled that they have taken care ...


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    Sales (Susan) and Service associates (Shirley, Debbie, Robyn, Mark and Bill) are always friendly and helpful. Numerous times over the last 12 yrs. Parsons associates have bent over backwards to assist me and I am extremely grateful! What a great team you have there! God Bless you all!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Trudy and thanks for your kind words! We appreciate Susan, Shirley, Debbie, Robyn, Mark and Bill and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like and follow us on Facebook to catch the latest service specials. Best, Parsons Kia Team


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