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Tri-State Nissan

(1,153 reviews)
Visit Tri-State Nissan
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–10:00pm
Tuesday 9:00am–8:00pm 6:00am–10:00pm
Wednesday 9:00am–8:00pm 6:00am–10:00pm
Thursday 9:00am–8:00pm 6:00am–10:00pm
Friday 9:00am–8:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (888) 417-4341 (888) 417-4341
Used (888) 416-8242 (888) 416-8242
Service (888) 418-2774 (888) 418-2774

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-State Nissan from DealerRater.

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Excellent fast service

Usually it takes hours to buy a car but the information was given to Eric and when we went in he had everything ready to go. Just the signing and putting on a tag. Eric was very professional throughout the whole deal. I will always refer friends and family to Tri State Nissan for the best deals and best customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales service

Paul Bynum was very helpful and accommodating to our family. He was responsive and caring. Would recommend him as a thoughtful and considerate sales man.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service

Great car dealership, very helpful and knowledgeable. They made our transaction easy and we got a good trade in with little negotiating. Charles Lofton was very accommodating and thorough and Sheila the finance person was quick and easy to work with very. They have our recommendation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

My experience buying a new car with this dealership was very easy... excellent and helpful customer service! I would definitely recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have very satisfying experience Thank you!!!!

Wonderful experience!!! I be more than happy to recommend this dealership to my friends 👫 I went through vey quick and pleasant experience Thank you!!!! Ps:This is only true honest experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful Experience

I truly love the brand Nissan, but was not happy with the past dealership. A friend recommended coming to Tri-State. I am glad I did, it was well worth the drive. Excellent customer service, everyone I encountered in the dealership were very friendly and helpful. I give my experience a 10 and a 10 to Eric Thomas the sales consultant I worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service and overall satisfied

The entire sales team was excellent in working hard to complete the process. The sales person, Frank Hubbard, was very attentive and has great customer service. I will recommend others to buy here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great deal, smooth transaction!

Alexa Jordan helped us find the car that was just right for us! She helped us get a great deal! She was friendly, professional and really seem to work to get our complete satisfaction! She is great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

For Sales only

Went in there looking to trade a vehicle I just bought to get a bigger one. Due to some negative equity I doubted it would work. After spending some time there and going over things I went back the next day after Wendy Conlon called me back. We did go back and forth a bit negotiating but I feel in the end I got a great deal with a new truck. Wendy was very patient, not pushy, and professional. The best thing was she didn’t ask me to give her a great review like so many do. Only issue was I think the truck could have been a little cleaner on delivery. My wife has used their service department for regular maintenance and have not had a problem. I recommend you ask for Wendy Conlon at Tri State Nissan if your in the market for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great SalesPerson and Experience

My first time buying from Tri State Nissan and it was smooth and easy. The Salesman Zack Rivenbark was wonderful. He was very thorough and kind. He took his time and went the extra mile for me. I would recommend him to anyone looking to buy a new or used vehicle. Thank you Zack for making this a wonderful experience. Tri State Nissan went above and beyond to get me into my new vehicle. Thank you all. I love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.