Jon Murdock Chevrolet

3.5
(109 reviews)
Visit Jon Murdock Chevrolet
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (785) 789-4493 (785) 789-4493
Used (785) 789-4371 (785) 789-4371
Service (785) 370-0960 (785) 370-0960

Inventory

See all 127 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2012.
We appreciate the trust you have placed in us for you next vehicle. Your business is extremely important to us and we will make every effort to exceed your expectations in the car buying process. We value the relationships we have cultivated over 34 years in Manhattan and we look forward to many more in the future.
Your hometown dealer for over 34 years!

Service center

Phone number (785) 370-0960

Service hours

Monday
7:30am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

3.5
(109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Vehicle repair

Had my car towed in for service, it wouldn't start. Service personnel were very helpful (THANKS SYLVIA!!!) Car was repaired rapidly and what I really liked was they didn't just fix the problem (Starter) but checked for a root cause of the failure. Turned out the oil pressure sensor was leaking oil down onto the starter. So just replacing the starter would have lead to a short term failure. Excellent job!

5.0

Vehicle repair

Had my car towed in for service, it wouldn't start. Service personnel were very helpful (THANKS SYLVIA!!!) Car was repaired rapidly and what I really liked was they didn't just fix the problem (Starter) but checked for a root cause of the failure. Turned out the oil pressure sensor was leaking oil down onto the starter. So just replacing the starter would have lead to a short term failure. Excellent job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad we were able to get you back on the road! And we appreciate you taking the time to share your experience.

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5.0

Great service and very friendly workers They know my name

Great service and very friendly workers They know my name when I come in they tell if I have any problems with the car This time asked for some information on how much my next bill will fit I will be doing my 50000 mile check up on the car. This way I can budget for the bill!! Thanks for the information!!’

5.0

Great service and very friendly workers They know my name

Great service and very friendly workers They know my name when I come in they tell if I have any problems with the car This time asked for some information on how much my next bill will fit I will be doing my 50000 mile check up on the car. This way I can budget for the bill!! Thanks for the information!!’

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1.0

Bought a f150 there thirty days ago.

Bought a f150 there thirty days ago. It pasted there inspection with no oil in the rear axle or transmission. It been in my local mechanic for two weeks now. The sales manager is not personal either. He is worried about his job then a costumer

1.0

Bought a f150 there thirty days ago.

Bought a f150 there thirty days ago. It pasted there inspection with no oil in the rear axle or transmission. It been in my local mechanic for two weeks now. The sales manager is not personal either. He is worried about his job then a costumer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Sylvia was on her A game.

Sylvia was on her A game. She kept me informed of every move they made, new discoveries and progress. They had me out the door a touch after noon time.

5.0

Sylvia was on her A game.

Sylvia was on her A game. She kept me informed of every move they made, new discoveries and progress. They had me out the door a touch after noon time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Oil Change

Quick check-in, issue description, quick fix. Fast and friendly customer service.

5.0

Oil Change

Quick check-in, issue description, quick fix. Fast and friendly customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Horrible.

Horrible. Gage called to schedule my hood replacement. I called right back. Put on hold over and over. Husband had extra time called and got ahold of receptionist who then transferred ro make appointment. She said she even notated loaner. Fast forward. Come in today- lady can't find appointment. I'm left just standing in the garage. She then calls someone since I won't leave. The guy on the phone says it's coyle not Colton (someone can not spell correctly . We've been here twice before) So now here comes gage (name badge) walking out of the office eating a donut not very well put together.. . Embarrassing. Then he says I didn't make this appointment. It's wrong. We go round and round. Because his and the lady in service can't ever return a call or answer a call, we were transfered from receptionist and made the appointment that way. He (gage) says it's looks like it's online. That's all he keeps saying. I eventually give up. Knowing I'm not getting to keep my appointment because all mighty gage did n9t set the appointment. So he called body shop and got a new day a few weeks out.. go figure. Then I show him a video since the last time he said he fixed out back up camera. After the video he said we never replaced it. I'm losing my mind at this point. I said when you guys calibrated it from when the coyote hit us you were suppose to and you said the second time we brought it back for it. You said you already did it. Now you didn't. Then he tells me we've never calibrated your vehicle. Oh my lord! Please help me not lose my mind! Incompetent! Shameful. Then I request all service records .. he gives me the first time when the calibration was completed and the software for camera was completed... skipped the service for the second back up camera trip. And I asked for the appointment m Print out for today. He didn't give that either. So here I am. I hope this finds someone. I sure hope you read all this and end up going else where. I will be driving farther for service. Manhattan has Incompetent employees who are so careless... this is my appointment and loaner note

1.0

Horrible.

Horrible. Gage called to schedule my hood replacement. I called right back. Put on hold over and over. Husband had extra time called and got ahold of receptionist who then transferred ro make appointment. She said she even notated loaner. Fast forward. Come in today- lady can't find appointment. I'm left just standing in the garage. She then calls someone since I won't leave. The guy on the phone says it's coyle not Colton (someone can not spell correctly . We've been here twice before) So now here comes gage (name badge) walking out of the office eating a donut not very well put together.. . Embarrassing. Then he says I didn't make this appointment. It's wrong. We go round and round. Because his and the lady in service can't ever return a call or answer a call, we were transfered from receptionist and made the appointment that way. He (gage) says it's looks like it's online. That's all he keeps saying. I eventually give up. Knowing I'm not getting to keep my appointment because all mighty gage did n9t set the appointment. So he called body shop and got a new day a few weeks out.. go figure. Then I show him a video since the last time he said he fixed out back up camera. After the video he said we never replaced it. I'm losing my mind at this point. I said when you guys calibrated it from when the coyote hit us you were suppose to and you said the second time we brought it back for it. You said you already did it. Now you didn't. Then he tells me we've never calibrated your vehicle. Oh my lord! Please help me not lose my mind! Incompetent! Shameful. Then I request all service records .. he gives me the first time when the calibration was completed and the software for camera was completed... skipped the service for the second back up camera trip. And I asked for the appointment m Print out for today. He didn't give that either. So here I am. I hope this finds someone. I sure hope you read all this and end up going else where. I will be driving farther for service. Manhattan has Incompetent employees who are so careless... this is my appointment and loaner note

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

Cadillac was taken in for cracked catalytic converter,

Cadillac was taken in for cracked catalytic converter, (warranty), plus oil & filter change. Service manager called & said it was time for engine air filter element & cabin air filter. I okayed it. Service manager called me 2 1/2 hours later telling me the work was finished. I was pleased with the calls & the speed in which the job was completed!

5.0

Cadillac was taken in for cracked catalytic converter,

Cadillac was taken in for cracked catalytic converter, (warranty), plus oil & filter change. Service manager called & said it was time for engine air filter element & cabin air filter. I okayed it. Service manager called me 2 1/2 hours later telling me the work was finished. I was pleased with the calls & the speed in which the job was completed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1.0

Horrible service department.

Horrible service department. Complete lack of communication. Did not fix problem with my brand new car. Also, they noticed an alignment issue and didn’t fix it. I received no phone calls to update me all day. I had to wait on hold for 30 mins at the end of the day just for someone to find out what was going on with my car. They hadn’t even started the work yet and it was there all day with an advance appointment. Service manager not helpful. I will never come back here.

1.0

Horrible service department.

Horrible service department. Complete lack of communication. Did not fix problem with my brand new car. Also, they noticed an alignment issue and didn’t fix it. I received no phone calls to update me all day. I had to wait on hold for 30 mins at the end of the day just for someone to find out what was going on with my car. They hadn’t even started the work yet and it was there all day with an advance appointment. Service manager not helpful. I will never come back here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

We were at the beginning of a 3,000 mile trip, and the

We were at the beginning of a 3,000 mile trip, and the check engine light went on. The nearest dealer was Murdock Chevrolet, Cadillac, etc. in Manhattan, KS. It was a Saturday morning, and luckily the service department was open. They diagnosed the problem, but didn't have the needed part. They called several nearby dealerships, and after several calls, found one in nearby Abilene, KS, and we hurried to Abilene. We arrived in Abilene, the car was repaired, and we proceeded on our trip with no problems. Remember, this was a Saturday morning when most dealer service departments were only open on Saturday morning, and with a skeleton crew. We really appreciate the helpful service people at Murdock!

5.0

We were at the beginning of a 3,000 mile trip, and the

We were at the beginning of a 3,000 mile trip, and the check engine light went on. The nearest dealer was Murdock Chevrolet, Cadillac, etc. in Manhattan, KS. It was a Saturday morning, and luckily the service department was open. They diagnosed the problem, but didn't have the needed part. They called several nearby dealerships, and after several calls, found one in nearby Abilene, KS, and we hurried to Abilene. We arrived in Abilene, the car was repaired, and we proceeded on our trip with no problems. Remember, this was a Saturday morning when most dealer service departments were only open on Saturday morning, and with a skeleton crew. We really appreciate the helpful service people at Murdock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1.0

Will never go back!!!!

Took my car in because I believed my catalytic converter was bad. I could only select check engine light diagnostics check and put in the notes that no check lights was on and described what was going on. They said no codes showed up and they couldn’t diagnose. Charged me $64 and said it is probably the catalytic converter and that I should take it to another dealership.

1.0

Will never go back!!!!

Took my car in because I believed my catalytic converter was bad. I could only select check engine light diagnostics check and put in the notes that no check lights was on and described what was going on. They said no codes showed up and they couldn’t diagnose. Charged me $64 and said it is probably the catalytic converter and that I should take it to another dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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