Reviews

Average Ratings

4.9
157 lifetime reviews.
  • Miller Brothers is fair and Friendly

    James Becker has always been straight forward, truthful, and friendly, as is Bruce Carter. These are people I feel comfortable dealing with and al...

    Dealer Response

    Lee, I am so pleased that your visit went as planned. We try every day to exceed client expectations. As for moving to BERLIN, MD.. that will b...


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    James Becker has always been straight forward, truthful, and friendly, as is Bruce Carter. These are people I feel comfortable dealing with and always with go to them first. The service person, Justin, could not have been any more prepared or friendly. I wish Miller Brothers was located in Berlin, MD

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lee, I am so pleased that your visit went as planned. We try every day to exceed client expectations. As for moving to BERLIN, MD.. that will be tough. Miller Brothers has been in Howard County since 1928... we would be greatly missed. Brad Witmer General Sales Manager Miller Brothers Automotive


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  • Customer Service Needs Improvement

    Contacted for additional info on vehicle. I'm approximately 3 hours away, so I requested detailed info like smells, previous paint work, and inte...


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    Contacted for additional info on vehicle. I'm approximately 3 hours away, so I requested detailed info like smells, previous paint work, and interior condition. I was given a generic response of "it looks good to me" and "check the CarFax". The dealer is fully aware (as am I) CarFax only has records for incidents that are reported, however the dealer has other methods for confirming body work on a vehicle, i.e. Paint meter, turned fender bolts, etc. I responded to the email pointing this information out, and received no additional follow up from the sales team. I would suggest any potential customer proceed with caution.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Jay Coleman

    My wife and I just took delivery of a 2017 Cruze. Our salesman Jay Coleman was the best. This was my wife's first new car and she doesn't make d...

    Dealer Response

    Hi Steve And Kim Southworth, thank you for taking the time to leave a review for us at Miller Brothers Chevrolet. We're happy we could meet your e...


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    My wife and I just took delivery of a 2017 Cruze. Our salesman Jay Coleman was the best. This was my wife's first new car and she doesn't make decisions quickly. Jay was patient and explained everything. She loves her Cruze. Thank you Jay for hanging in there, we really appreciate your time. GREAT EXPERIENCE.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Steve And Kim Southworth, thank you for taking the time to leave a review for us at Miller Brothers Chevrolet. We're happy we could meet your expectations! We're looking forward to your next visit with us!


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  • XT5 dash imforcenter blackout

    Roy in customer service was great in trying to undestand and address my problem.

    Dealer Response

    Hi Ron Coleman, thank you for taking the time to leave a review for us at Miller Brothers Chevrolet. We're happy we could meet your expectations ...


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    Roy in customer service was great in trying to undestand and address my problem.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Ron Coleman, thank you for taking the time to leave a review for us at Miller Brothers Chevrolet. We're happy we could meet your expectations and we will be sure to let Roy know that you appreciated his help and efforts with your vehicle.


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  • CT6 purchase

    It was a real pleasure working with Chris: finding the car we wanted, helpful advise with no pressure. He seemed to be working for our best intere...

    Dealer Response

    Although I may be a little Bias; I would have to agree that CHRIS MYERS is GREAT! He treats everyone like a friend he has known forever! Please te...


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    It was a real pleasure working with Chris: finding the car we wanted, helpful advise with no pressure. He seemed to be working for our best interests. Thanks, Chris.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Although I may be a little Bias; I would have to agree that CHRIS MYERS is GREAT! He treats everyone like a friend he has known forever! Please tell your friends and family about Chris he loves referrals! Brad Witmer General Sales Manager Miller Brothers Automotive


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  • Service Center goes above and beyond

    I had an engine light on and took it to Miller Brother's. The service center was great in regards to accessibility and time on repair. My service ...

    Dealer Response

    Brian, I will pass your kind words to Isaiah. He is a raising star in our service department. Did you know we are among the TOP rated service cent...


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    I had an engine light on and took it to Miller Brother's. The service center was great in regards to accessibility and time on repair. My service rep, Isaiah, was the best I've had in all my time of owning a vehicle...and I've owned a lot. Ford, Chevy, GMC, Toyota, Honda. He is the reason I now return to Miller Brother's for all my repairs. He even personally drove me home and picked me up next day when my vehicle was finished. 5 stars all around for Isaiah and Miller Brother's!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Brian, I will pass your kind words to Isaiah. He is a raising star in our service department. Did you know we are among the TOP rated service center in the Baltimore area? We do our best day in day out! Thanks for the review. Brad Witmer General Sales Manager Miller Brothers Automotive


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  • Excellent Maintenance Service

    Scheduled an appointment with Miller Brothers Chevrolet to have my oil changed, filters changed along with having my tires rotated. Staff was pol...

    Dealer Response

    R. Lewis, We love loyal customers! I am glad we exceeded your expectations! Your loyalty is much appreciated. Brad Witmer General Sales Manager ...


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    Scheduled an appointment with Miller Brothers Chevrolet to have my oil changed, filters changed along with having my tires rotated. Staff was polite, friendly and professional. I purchased my 2015 Chevy Tahoe at Miller Brothers Chevrolet in April of 2015. Due to great customer service, I have had all my service work done at the aforementioned location. Keep it up 'Miller Brothers Chevrolet' and I will continue to be a loyal customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    R. Lewis, We love loyal customers! I am glad we exceeded your expectations! Your loyalty is much appreciated. Brad Witmer General Sales Manager Miller Brothers Automotive


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  • Exceptional Service

    Exceeded our expectations in regards to time. Always, always pleasant to deal with. We are thankful for the professionalism, politeness and effi...

    Dealer Response

    Kathy, Thanks for the review. We strive EVERYDAY to completely satisfy our clients. 5 Stars tells us we we KNOCKED this one out of the park! Brad...


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    Exceeded our expectations in regards to time. Always, always pleasant to deal with. We are thankful for the professionalism, politeness and efficiency of this staff!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Kathy, Thanks for the review. We strive EVERYDAY to completely satisfy our clients. 5 Stars tells us we we KNOCKED this one out of the park! Brad Witmer General Sales Manager Miller Brothers Automotive


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  • Great Customer Service

    Customer Service was great, I was able to explain my situation and received an honest response without having to waste time going to the dealership.

    Dealer Response

    Brittanie, Thank you for taking time to post such kind words. We realize your time is valuable; I'm glad we were able to assist. Brad Witmer Gene...


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    Customer Service was great, I was able to explain my situation and received an honest response without having to waste time going to the dealership.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Brittanie, Thank you for taking time to post such kind words. We realize your time is valuable; I'm glad we were able to assist. Brad Witmer General Sales Manager Miller Brothers Automotive


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  • Emissions Repair

    My vehicle failed emissions testing and I brought it to Miller Brothers to repair. The repair was made and the vehicle passed emissions testing.

    Dealer Response

    Jim, I love it when we pass! So glad we made you PASS! Brad Witmer General Sales Manager Miller Brothers Automotive


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    My vehicle failed emissions testing and I brought it to Miller Brothers to repair. The repair was made and the vehicle passed emissions testing.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jim, I love it when we pass! So glad we made you PASS! Brad Witmer General Sales Manager Miller Brothers Automotive


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