BCP Smyrna Chrysler Dodge Jeep Ram

New 888-457-1926 Dealer Website
Used 888-437-6192 Email Dealer
Service 888-459-1216

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Reviews

Average Ratings

4.0
Average based on 24 reviews.
  • Best experience yet - Firendly and knowlegable

    I purchased a Chrysler 200 from BCP. Not only do I love the car I love the staff. They were very helpful. I have owned many vehicles in my life. T...

    Dealer Response

    Joy, Thank you so much for sharing this review about your experience with our dealership. We are so happy to hear that you love your car and that...


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    I purchased a Chrysler 200 from BCP. Not only do I love the car I love the staff. They were very helpful. I have owned many vehicles in my life. The vehicle and the experience was by far the best yet. I also use there service department. The owner is always there in the event that you need him. He is very involved in the day to day process of the business. I recommend BCP to everyone who is looking for a new or used vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Joy, Thank you so much for sharing this review about your experience with our dealership. We are so happy to hear that you love your car and that you have had great experiences with our team. We truly appreciate your recommendation and hope you'll come in to visit us again soon!


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  • Great Experience!

    Just want to say that I had a great experience purchasing a new vehicle this week from BCP Smyrna. I made the 30-mile trip based on a glowing rec...


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    Just want to say that I had a great experience purchasing a new vehicle this week from BCP Smyrna. I made the 30-mile trip based on a glowing recommendation from a complete stranger, and I was not disappointed. Greg, Joe, and Jeff were all great...professional, helpful, knowledgeable. I made my decision almost immediately. They had the car I was looking for, at a fair price, were responsive to my questions, checked and re-checked to ensure I got every rebate available. Perfect transaction. Highly recommended. A+

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Horrible customer service

    The way I was treated on the phone by the receptionist and the service department is appalling. I am so glad I did not take my car there to get se...


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    The way I was treated on the phone by the receptionist and the service department is appalling. I am so glad I did not take my car there to get serviced. The manager needs to retrain his employees

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best car buying experience

    Everyone at BCP was amazing. This was the best car buying experience I've had in my life. I kept in contact with the sales manager for a little ov...


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    Everyone at BCP was amazing. This was the best car buying experience I've had in my life. I kept in contact with the sales manager for a little over a week via email about a specific car that I was interested in. Once we made it to the dealership, our salesman,Gregg, was so helpful and did everything he could to get us into the car of my dreams. I would highly recommend this dealership to anyone looking for a car. There was even a discrepancy in the price that was listed and they had no problem honoring the original price.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service and the Facility is very nice

    We like to shop local and support our local business BCP is a great Dealership they do alot for the community so we buy local to do the same


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    We like to shop local and support our local business BCP is a great Dealership they do alot for the community so we buy local to do the same

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First Time Buyer

    Andrew Walls is amazing!!! He helped me these past weeks trying to find an affordable Jeep for me. He did not settle for anything less than I was ...

    Dealer Response

    Brianna, Thank you for taking the time to leave this great review! It's wonderful to hear that Andrew was able to provide you with a great exper...


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    Andrew Walls is amazing!!! He helped me these past weeks trying to find an affordable Jeep for me. He did not settle for anything less than I was asking. Andrew made sure that everything I was asking in a Jeep was there. He is an amazing person, he cares for his customers and i felt very loved when he fulfilled all of my wishes. He stayed in my price range and found a jeep that put the biggest smile on my face. I LOVE BCP Smyrna and i love the staff. I recommend this to anyone who is looking for any type of car used or new. Andrew is the guy to go to. Thanks guys!! I love my Jeep Rubicon!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Brianna, Thank you for taking the time to leave this great review! It's wonderful to hear that Andrew was able to provide you with a great experience here and that you are happy with your Jeep Rubicon! Have a fantastic weekend!


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  • Great dealership!

    I just got a new car from them. They made the process painless! They were friendly, honest and got us an amazing deal. Andrew and Dave make an awe...

    Dealer Response

    Thank you so much for taking the time to leave this great review! We are so happy to hear that you had a great experience here. Andrew and Dave ar...


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    I just got a new car from them. They made the process painless! They were friendly, honest and got us an amazing deal. Andrew and Dave make an awesome teaming truly care about the customers

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to leave this great review! We are so happy to hear that you had a great experience here. Andrew and Dave are great members of our team and we're glad you noticed how hard they work to make sure their customers have a smooth, enjoyable experience here. We hope to see you again soon!


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  • Great experience

    I was trying with 3 other dodge/jeep dealers to buy a Jeep Compass, and at the point of giving up, I gave BCP one last shot. They were able to giv...

    Dealer Response

    Alex, Thank you so much for taking the time to leave this review. We're glad that you gave us a shot at helping you out. We work hard to make sure...


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    I was trying with 3 other dodge/jeep dealers to buy a Jeep Compass, and at the point of giving up, I gave BCP one last shot. They were able to give a me fair trade in value for my current vehicle and the numbers ended up where I needed them to be. The over all process was the quickest I have ever experienced with an auto dealer. The people I dealt with were not pushy and they seemed to want to help me get into the car I wanted. Best experience I have ever had with an auto dealership and I highly recommend their business. Love the compass too.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Alex, Thank you so much for taking the time to leave this review. We're glad that you gave us a shot at helping you out. We work hard to make sure our customers have a smooth and easy car buying experience. Congratulations on your Jeep Compass and we hope to see you again soon!


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  • Great dealership

    Great dealership to buy from and get your vehicles repaired! They always fit us in!

    Dealer Response

    Thank you for taking the time to leave this great review. We're so happy that you've enjoyed buying and having your vehicles serviced here! We app...


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    Great dealership to buy from and get your vehicles repaired! They always fit us in!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave this great review. We're so happy that you've enjoyed buying and having your vehicles serviced here! We appreciate your business and look forward to working with you again in the future!


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  • Grea experienc at BCP Smyrna De

    It was good over a year ago in September 2013 when I bought my Dodge Ram and if anything I give it better grading now over a year later. Happy Cus...

    Dealer Response

    Thank you for taking the time to write this great review. We're so glad you enjoyed your experience purchasing your Dodge Ram and we hope to see y...


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    It was good over a year ago in September 2013 when I bought my Dodge Ram and if anything I give it better grading now over a year later. Happy Customer! ":-DX

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this great review. We're so glad you enjoyed your experience purchasing your Dodge Ram and we hope to see you again soon!


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