Medved Chevrolet Buick GMC

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Reviews

Average Ratings

4.9
53 lifetime reviews.
  • sales executive

    i have had a great experience with the Medved dealership in Castle rock. Wilfred was was my sales person. he was very helpful and never pressured ...


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    i have had a great experience with the Medved dealership in Castle rock. Wilfred was was my sales person. he was very helpful and never pressured me to buy my Cheve Cruze, which is one of the best cars i have ever owned. the service department is very friendly and fast. this has been a great experience and i will return here for my future car purchases. Wilfred was also very helpful in teaching everything about the car. thanks for a great job!! roy van hilten

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 2017 Buick Encore Premium Purchase Experience

    A no hassle, no gimmicks experience. Having identified the specific model and trim level I was interested in to the salesman, the negotiation proc...


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    A no hassle, no gimmicks experience. Having identified the specific model and trim level I was interested in to the salesman, the negotiation process focused on applicable rebates, incentives, and why I should buy the vehicle from this dealership and not another in the Denver metro area. During the negotiations I conveyed that the deal would have to be a win-win for us both. And to that end it was. A check of the agreed upon price via a third-party site revealed this was a 'great' deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • High Hopes Dashed

    My wife and I were in the market for a larger vehicle with a child on the way. She decided she liked the Chevy Tahoe and during a cursory search,...


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    My wife and I were in the market for a larger vehicle with a child on the way. She decided she liked the Chevy Tahoe and during a cursory search, we found one at Medved in Castle Rock. I called the salesman, Steve Boatman, and explained that I wanted my wife to look at the vehicle to see if a Tahoe was truly what she wanted as she had not been inside one. I am a firefighter and work 24 hours so I was unable to be there when she went down. (Our schedules don't coincide well) The salesman stated that he would treat here like she was his own wife. According to her, she was treated well and for that, I am thankful. My wife decided that she liked the vehicle and wanted to make the purchase. This is where I made the mistake of not insisting she wait for me. The purchase process was ok according to her but there were/are issues with the vehicle itself. The hood was in need of repainting and luckily, that was taken care of. My concern is that used vehicles are supposed to undergo an inspection. The passenger side mirror does not work. I consider that a safety feature. There is also a dent in the front right quarter panel. I saw it in the photo my wife sent me that night immediately when she got home from the dealer. When I asked the salesman about these items, I was told that the mirror would be taken care of but the dent would not unless we paid for it as he did not notice it that evening. Disappointing for sure. I was told the mirror required a part to be ordered and it would be fixed within 10 days. That was over a month ago and now none of my phone calls will be returned. Multiple calls to the sales manager and the salesman have not been answered or returned. This is just a great lesson that you absolutely cannot rely on anyones word and anything you need or want must be in the "we owe" paperwork. Check, double check and then have a mechanic check any used vehicle and never rely on anyone's word. I take responsibility for allowing the purchase without me being there. Overall, the vehicle is really nice and I am thankful that my wife was treated respectfully. The issues we have seem minor but the handling of these concerns has been so disappointing. Gone are the days of good customer service. It seems that now, the customer provides the service. I believe in honesty and a persons word, as naive as that may be, but will pass along my lesson learned as best I can in the only way I know how. I truly hope this helps others out there. Buyer beware.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Dealership

    It was nice to deal with this dealership because it was the first time I was able to purchase a car without having a vulture following me and havi...


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    It was nice to deal with this dealership because it was the first time I was able to purchase a car without having a vulture following me and having to deal with the constant pressure and sales "lines". It was a laid-back and easy byuing experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Oil change and tire rotation

    Able to get service on short notice. Very friendly and helpful


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    Able to get service on short notice. Very friendly and helpful

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awesome Experience!

    Our sales man Steve Bunker was great! Very low pressure and very mellow. Also very professional too.


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    Our sales man Steve Bunker was great! Very low pressure and very mellow. Also very professional too.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • buy car

    very friendly and not pushy, show only cars in price range I gave them


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    very friendly and not pushy, show only cars in price range I gave them

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best car buying experience I have ever had!

    I just love my new Chevy Malibu! The whole process from start to finish was exceptional thanks to my amazing salesperson Nicole Hammond. She reall...


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    I just love my new Chevy Malibu! The whole process from start to finish was exceptional thanks to my amazing salesperson Nicole Hammond. She really cares about her customers and the whole dealership made me feel comfortable. I will definitely be a lifetime customer. Thank you Medved!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 2016 Corvette Z06 Coupe

    The sales manager and sales rep (Paul Lowery) were great to work with. Both were very experienced and able to address all my questions and concerns.


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    The sales manager and sales rep (Paul Lowery) were great to work with. Both were very experienced and able to address all my questions and concerns.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Amazing staff

    The staff i dealt with were amazing everyone there had a smile and was very kind and personable. All of them worked hard to see that we had all o...


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    The staff i dealt with were amazing everyone there had a smile and was very kind and personable. All of them worked hard to see that we had all of our needs met and that the new enclave would be perfect for us. Though I have not yet received my new vehicle, It was held up at the railyard in northern colorado, the staff has been great about keeping me updated and answering all of my questions.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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