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Reviews

Average Ratings

4.9
26 lifetime reviews.
  • I love this place

    I am and has always been totally satisfied with Our is man in Marlow Heights. I love dealing with Roland Anthony, he is an awesome service represe...


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    I am and has always been totally satisfied with Our is man in Marlow Heights. I love dealing with Roland Anthony, he is an awesome service representative. I have been working with Our is man in Marlow Heights since about 2003 and will probably always because I love Chevrolet.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • This place is amazing

    Ourisman of Frederick is probably the easiest and most laid back car dealership I've ever dealt with. Matt, the used car sales manager is amazing....


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    Ourisman of Frederick is probably the easiest and most laid back car dealership I've ever dealt with. Matt, the used car sales manager is amazing. He did everything in his power to get the most affordable payment possible. Highly recommend Ourisman of Frederick.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Sales Rep. Dash FTW

    Very welcoming upon entry. I came in without notice and requested to test drive a car I had seen online. The car was being used at the moment so a...


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    Very welcoming upon entry. I came in without notice and requested to test drive a car I had seen online. The car was being used at the moment so as I waited for them to return the vehicle, Matt was cool enough to buy me and my girlfriend lunch. Sales representative Dash helped answer any questions I had and was quick to assist with paper work, etc. Sales assistant Ashley helped answer any questions about post market purchases, while finance representative Jordan clarified payment options/warranty packages. Quality experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Incredible Service

    I came here looking for a car and was helped by Dylan, the best saleman I could have asked for. Dylan and Matt were the most helpful people imagin...


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    I came here looking for a car and was helped by Dylan, the best saleman I could have asked for. Dylan and Matt were the most helpful people imaginable. They helped me get exactly what I needed in a short amount of time and got me a better rate than I would have found anywhere else. I highly recommend working with them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great place to purchase your new Audi

    Thank you for your approach to make the purchase transaction of our 2017 Q7 pleasant and effective. Please extend the thank you to the rest of t...


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    Thank you for your approach to make the purchase transaction of our 2017 Q7 pleasant and effective. Please extend the thank you to the rest of the team that help throughout the process. Both my wife and I will happily reward you and your team by referring all audi interested friends and colleagues.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Car Buying Experience Ever

    Best car buying experience ever. The sales staff was friendly and knowledgeable, and respected the spending limits I communicated from the start. ...


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    Best car buying experience ever. The sales staff was friendly and knowledgeable, and respected the spending limits I communicated from the start. They gave me a great deal in my trade-in, found a car that fit my needs and budget, and the process was efficient and painless. I'll never buy a car anywhere else again. Thanks Matt and Lucas for all your help today - I love the car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Love my new Volvo XC90

    My salesperson Jeff Eubinag was extremely knowledgeable about the vehicle. He was extremely responsive and able to answer all of my many questions...


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    My salesperson Jeff Eubinag was extremely knowledgeable about the vehicle. He was extremely responsive and able to answer all of my many questions which is why I decided to buy my XC90 from Volvo of Frederick rather than a dealership that was much closer to my home in Washington, DC.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Review

    The punches of my car was handled in an efficient, timely and professional manner. The service department is excellent also. Would not hesitate to...


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    The punches of my car was handled in an efficient, timely and professional manner. The service department is excellent also. Would not hesitate to purchase another vehicle at Ouri,sman.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Ourisman Frederick - Lucas Castillo

    In my recent experience with Ourisman Frederick, I was lucky to have the outstanding service that Luke Castillo provided. I stopped in during my l...


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    In my recent experience with Ourisman Frederick, I was lucky to have the outstanding service that Luke Castillo provided. I stopped in during my lunch break to take a look at a car for my wife. I had already done some research of my own, and the found the vehicle I was looking for before stepping foot in the dealership. Once there, I took the car for a short test drive and began talking to Luke about my options and what I was looking for in order to get a deal done. He was very receptive to my needs, and within my short one-hour lunch break (okay, maybe a little bit over) he was able to assist me with the test drive, determine a trade-in value for my wife's vehicle site-unseen, collect my credit information and providing a preliminary finance offer. At that point I had agreed to all terms and he began processing paperwork for me to sign as I went back to work. A short few hours later, I returned with my wife, finished the paperwork, traded in our current vehicle and walked out the door with a new one. Everything was seamless thanks to Luke. He met what I was looking for in regards to my requests for getting the deal done, and he made what can be a lengthy process very painless.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Customer Review

    I deceided to wander into Ourisman not hopeful of finding a starter car for my son. To my surprise, Ourisman had just what my son was looking for ...


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    I deceided to wander into Ourisman not hopeful of finding a starter car for my son. To my surprise, Ourisman had just what my son was looking for and in my price range. The staff were friendly to include Luke, Matt and Jordan. I was in a time crunch. The staff was accommodating and supportive in completing the sale in a timely manner.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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