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Reviews

Average Ratings

4.8
212 lifetime reviews. Includes reviews of Chapman Auto Store of EHT, NJ from DealerRater.com
  • a good buying experience

    i knew what i wanted ,, i knew what i wanted to spend , and i knew what i wanted for my trade -- very friendly salesman and associates -- overall ...


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    i knew what i wanted ,, i knew what i wanted to spend , and i knew what i wanted for my trade -- very friendly salesman and associates -- overall nice expierience , because it never fun buying a car .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • your reward

    A positive flow, very friendly, transaction was fast.


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    A positive flow, very friendly, transaction was fast.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fast and painless
    April 5, 2017

    Alan was amazing. Went in on a Saturday right before closing. Told him what I was looking for and he was more than willing to start going to work ...


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    Alan was amazing. Went in on a Saturday right before closing. Told him what I was looking for and he was more than willing to start going to work on the deal right there. I just moved so I wouldn't be able to come back until the following Tuesday but gave him the green light on the car we found. He and Jeremy (finance guy) had everything ready to go right when I walked in. Sign and drive. Everything was explained with the utmost transparency. Car and dealership were both phenomenal.

    Does recommend this dealer

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  • Explorer

    Great dealership, my salesman Tim is a great guy and always helpful! I would highly recommend him to everyone!


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    Great dealership, my salesman Tim is a great guy and always helpful! I would highly recommend him to everyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Service Ever!!!

    I highly recommend both the sales and service department at Chapman Ford EHT! Professional , friendly employees that will make your trip a pleasan...


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    I highly recommend both the sales and service department at Chapman Ford EHT! Professional , friendly employees that will make your trip a pleasant one,

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Mercury Mariner AC

    Though I was in for routine maintenance, service personnel treated me like I was the only person there. They identified the source of a minor prob...


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    Though I was in for routine maintenance, service personnel treated me like I was the only person there. They identified the source of a minor problem; explained it to me and corrected the situation. The waiting area is very pleasant.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Chapman Mazda E.H.T is the best

    Excellent work and great value from a top service team-Special Thanks to Ben-wouldn't be having my service done here if it wasn't for him. Good se...


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    Excellent work and great value from a top service team-Special Thanks to Ben-wouldn't be having my service done here if it wasn't for him. Good service and mechanics are hard to find and Ben has made it easy for me over the years in getting the work needed on my vehicle done. Many thanks and see you on the next visit. By the way, I would highly recommend Chapman E.H.T to anyone for all of their service needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Over Priced / Low Quality
    March 21, 2017

    I wrote a review back in oct 2015 when I first purchased my vehicle. Now a year and a half later I'm stuck with a car which now needs a new transm...


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    I wrote a review back in oct 2015 when I first purchased my vehicle. Now a year and a half later I'm stuck with a car which now needs a new transmission. After purchasing the vehicle from this dealship and paying over $1,400 for repairs two months ago they now are quoting an astronomical amount for a rebuilt transmission. This early into owning the vehicle I would have never guessed such a major repair would have to be preformed. They didn't do much to help and still squeezed every dime out of me they could. I honestly hoped they would be a little more helpful to a customer who purchased and repaired my car through them. I will not be doing any further business with this dealership. They are over priced for low quality vehicles. Waste of money. Try other dealerships before you settle for this one. Digested and disappointed!

    Does not recommend this dealer
    Came in for service or repair

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  • clean no service

    Was not able to see any car they are all back of the lot where you can't see to check or review the car you like

    Dealer Response

    Hello Claude, Sorry to hear about your expereince. We do keep several of our wholesale vehicles in the back of the deaerlship. Those are prima...


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    Was not able to see any car they are all back of the lot where you can't see to check or review the car you like

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Claude, Sorry to hear about your expereince. We do keep several of our wholesale vehicles in the back of the deaerlship. Those are primarily available to mechanics and other wholesalers since they are older vehicles that most may require several repairs. We do offer approximately 50 Retail ready vehicles that are in the front of the dealership. Those vehicles have been through our repair and detail facilities and are in great condition for our customers.


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  • Great Experience!!!
    March 9, 2017

    Great experience from the moment I called. This was a long distance car buy and they worked with me ever step of the way. Everyone I encountered...


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    Great experience from the moment I called. This was a long distance car buy and they worked with me ever step of the way. Everyone I encountered from Kelly (customer care) to Bruce (manager) and Greg Rawlings (salesman) were professional. First class operations here at Champman.

    Does not recommend this dealer

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