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Went to just look (!) and met Obryant. He had exactly the car we were looking for on hand (2021 RAV4 XLE) and with the options we wanted ! Decided to skip... the rest of our options due to being offered by poor dealers and the fact we have had two sources (daughter and good friend) with great things to say about Thompson. Purchased it that afternoon. Great salesman - low key but right on top of things!
Andrew did a great job taking care of us when the salesman we worked with was off the day we picked up the car Great young man and great salesman
Excellent Buying Experience! My husband and I were looking for a specific new car. Internet salesperson, Hal Neat, did a great job of researching their... inventory and working up a preliminary deal for us. At the dealership, Salesperson, Andrew Wood, did a nice nice job of preparing all the sales documentation and the car itself. Finance Manager, Tony Cirincione did an extraordinary job closing the deal for us. Sales Manager, Matt Filling was instrumental working behind the scenes making sure our car buying experience was first rate. The dealership was clean, organized and we'll kept including all pandemic safety precautions. What a great dealership! What a great team!
My husband and I were shopping for a new car for him. We contacted Thompson Toyota to see what possible deals they had. We worked with Internet Salesperson,... Hal Neat, to describe what my husband wanted. Hal was so nice and fantastic to work with. Hal researched all of our options before we ever stepped foot in the dealership. He was able to find exactly what we were looking for and at a great deal. He convinced us to come into the dealership to take a look at the car and setup us up with Salesperson, Andrew Wood. We were treated like royalty. Andrew did an excellent job preparing all the paperwork for the sale. The last stage of our car buying experience led us to Finance Officer, Tony Cirincione. Tony did a great job finalizing our purchase and explaining all available options. We were so impressed with how no one at the dealership put any pressure on us. They listened to my husband and I and did their very best to get us the car we wanted. Behind the scenes was Sales Manager, Matt Filling. Matt made sure our buying experience was first rate. The dealership was very clean, organized and structured to preserve all safety measures regarding COVID19. Thompson Toyota is a wonderful dealership with an extraordinary team of professionals who really understand people and make you feel welcome.
Took my minivan for a oil change and tire rotation I marked my tires with yellow crayon, it was raining ,the next day still same marks so I called... and got some b.s. ,then i sent a email to them and they did not reply for 3 weeks now i got a email to call tony martin, I did and left a message still 2 weeks later no call
I really liked Thompson until we had problems with the piece of crap that was sold to us. No one will call us back to fix. No problem throwing us into... the vehicle though. I am so pissed
My wife and I visited a couple different Toyota dealerships and purchased our new 2019 Rav4 hybrid from Kevin Walker at Thompson Toyota. Kevin was very... professional and answered all of all questions. I am in the service / sales business and will highly recommend Kevin at Thompson Toyota to anyone looking to purchase a car. He is the best.
My Chevy truck was hit since I live inEdgewood I decided to take my truck to a local dealer for repairs. I have met the owners of Thomson's on many occasions... and was impressed with their commitment to the community so I decided to use them. When I went to pick my truck up the passenger side bed fender was painted a shade darker then the rest of the truck. They tried to tell me it was due to fading, but the entire truck was just repainted two years earlier. When I brought it to their attention they said it is what it is.
I went and met with Craig and I told him what I wanted and what I didn't want and where I wanted to be price wise and boy did he deliver right on the first... shot! SOLD! Easiest deal I have ever done. Greg in the Service Dept is awesome funny very customer oriented and very helpful.
We cannot thank you enough for this wonderful feedback! Congratulations on your fantastic new vehicle, and thank you for choosing Thompson Toyota!
I had a great experience buying my new car at Thompson. My salesman, Dan Marcheski, had all the car's I wanted to test drive waiting in front of the dealership.... He was able to get me a great price on the new car and a great price for my trade in. I highly recommend Thompson and I highly recommend Dan Marcheski.
Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback! Congrat...ulations on your new vehicle and thank you for choosing Thompson Toyota!