KC Summers Nissan Toyota Buick GMC

New 866-859-1227 Dealer Website
Used 866-347-8432 Email Dealer
Service 888-496-6488

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Reviews

Average Ratings

4.6
23 lifetime reviews.
  • Jeff White and KC Summers treated me like royalty.

    I flew to Illinois from San Diego *in the winter* to pick up a used Tundra and drive it back. Quite a commitment. Had Jeff White at KC Summers bee...


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    I flew to Illinois from San Diego *in the winter* to pick up a used Tundra and drive it back. Quite a commitment. Had Jeff White at KC Summers been anything but perfect, I could have lost a LOT of time and money. In fact, the opposite was true. Jeff went out of his way to be completely sure the experience was flawless- and he was successful. The truck had a minor scratch incurred on the lot the morning before pickup- very minor, I'd have NEVER noticed- it was a used vehicle, I'd have accepted it without question. But that was not good enough for Jeff- he made sure I was compensated for the silly scratch- and was generous and fair. I'd happily buy from Jeff sight unseen- a good guy, excellent dealership experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buick owner

    Not at all happy with my last 2 visits to the service dept. As I sat in the waiting area with many other customers, quite a few employees came in ...


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    Not at all happy with my last 2 visits to the service dept. As I sat in the waiting area with many other customers, quite a few employees came in & never smiled, spoke or even acknowledged any of us were sitting there. They were very rude , as if they were " better than us". The gentlemen at the service desks were very polite & went out of there way to make me feel welcome. Also, I was told there was nothing wrong with my car & there was definitely a problem. After bringing it back in a second time with proof of the problem they finally found the issues. I have spent approximately 4 hrs. over the course of 2 days in the waiting area & will be coming in a 3rd time to get the problem hopefully fixed for the final time. I have been coming to this service dept. for many years & have also bought several vehicles here. Lately, I am treated & feeling like " just a number" & not as a customer who was once appreciated. Not happy with the service.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Love my encore!

    Barb Satterfield helped me find the car of my dreams and for such a great price, we will be clients of her for all our vehicle needs! Thank you!!!!


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    Barb Satterfield helped me find the car of my dreams and for such a great price, we will be clients of her for all our vehicle needs! Thank you!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • KC Summers Review

    Having the chance to buy a car from KC Summers was quick and painless. I really liked having the chance to take the car home for the night to see ...


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    Having the chance to buy a car from KC Summers was quick and painless. I really liked having the chance to take the car home for the night to see if I really wanted it. I was also very impressed with how much the dealership helped with the buying process. I live in florida, and having the dealership pay for my flight home to grab the car and bringing the car all the way to St louis for me was awesome. As for my sales representative Barbara Satterfield, she is what made it all happen. I would definitely not have bought the car had it not been for her and her hard work.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Barb is great!

    Great experience for a first time car buyer! Barb is so nice & very helpful!


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    Great experience for a first time car buyer! Barb is so nice & very helpful!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Team!

    Pat Renfro, Ali Young, and Mitchell Scott are an extremely great asset to KC Summers Nissan. As a Team , Pat and Ali not only went the extra mile...


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    Pat Renfro, Ali Young, and Mitchell Scott are an extremely great asset to KC Summers Nissan. As a Team , Pat and Ali not only went the extra mile to find the vehicle we were looking for, and in a very short timeframe, but also gave extra time after hours and on a day off to ensure finding us the car we were searching for. Ali and Mitchell spent time to go over every detail regarding paperwork and warranties, and in setting up the technology package and walking us through the steps to use it. The previous Nissan dealer in Champaign did not deliver this personal service or seem to want to spend the time. Kudos all the way around to KC Summers Nissan...we will certainly be sure to let our friends and family know where to shop for quality service. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Dealership

    Such a friendly staff! Love doing business with KC Summers Toyota!

    Dealer Response

    Phil and Brenda, We appreciate you taking time to leave us a great review! We are pleased to hear our service team did a great job in assisting yo...


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    Such a friendly staff! Love doing business with KC Summers Toyota!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Phil and Brenda, We appreciate you taking time to leave us a great review! We are pleased to hear our service team did a great job in assisting you with your repair. If there is anything else we can do for you please don't hesitate to give us a call. KC Summers Toyota Buick GMC Hyundai Team


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  • Our Experience Buying from K.C. Summers Toyota

    Starting with our first contact with sales personnel and on through the presentation of all of the cars many features and the understanding of our...

    Dealer Response

    Richard, Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are ...


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    Starting with our first contact with sales personnel and on through the presentation of all of the cars many features and the understanding of our needs, we were impressed and completely pleased with the help and professional manner exhibited by the key personnel at this dealership. We will definitely go back to Summers for our next car purchase and heartily recommend others to visit Summers for their next new or used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Richard, Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again!


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  • Very happy customer

    The buying experience was the best I have ever had. Garrett made the process seamless. I was 300 miles away and they sent a car to pick me up so I...


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    The buying experience was the best I have ever had. Garrett made the process seamless. I was 300 miles away and they sent a car to pick me up so I didn't have to ride the bus. I bought a used car and they checked it out bumper to bumper and fix the few things that they found. It is like new. I can't be more pleased. Thanks again Garrett and KC Summers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great buying experience

    Great respect and interractions. Bought a minivan and all aspects of the transaction were handled well. Would recommend this dealer above all othe...

    Dealer Response

    Illinois guy, Glad to hear it! Honored to help. We know there are many options out there but we want to excell. Drive safe, Keaton Summers


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    Great respect and interractions. Bought a minivan and all aspects of the transaction were handled well. Would recommend this dealer above all others I have used.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Illinois guy, Glad to hear it! Honored to help. We know there are many options out there but we want to excell. Drive safe, Keaton Summers


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