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Reviews

Average Ratings

5.0
80 lifetime reviews.
  • WOW!!!!

    Our hats are off to this dealership! We have been looking for a new SUV for our family for sometime now comparing all aspects of every SUV vehicle...


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    Our hats are off to this dealership! We have been looking for a new SUV for our family for sometime now comparing all aspects of every SUV vehicle and found that the GMC Terrain might be the one for us but we needed to drive it to be absolutely sure. So we called the Diepholz dealership and was connected to Mark McKay. We were absolutely blown away by Mark and by Mike, their guy in their finance department! The experience was so simple, so fast, so easy and with no pressure of any kind! The phrase 'above and beyond' can't hardly touch how we were treated! So take our advise and "Stop by and experience the Diepholz difference" yourself and let them blow YOU away!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great car buying experience

    Stopped in looking for a specific used truck I saw on the internet. Took it for a test drive just me and my wife with plenty of gas in the vehicle...


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    Stopped in looking for a specific used truck I saw on the internet. Took it for a test drive just me and my wife with plenty of gas in the vehicle which doesn't happen everywhere. After the drive we knew we wanted to deal on this truck. John the salesman was a pleasure to work with, no pressure at all from him. We did make a deal on the truck and the entire process was very pleasant.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    The whole process was extremely easy and comfortable. We were instantly greeted when we pulled up to the lot and were shown a wide range of cars t...


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    The whole process was extremely easy and comfortable. We were instantly greeted when we pulled up to the lot and were shown a wide range of cars that fit our budget. We negotiated a deal after a few test drives and drove off the lot for our final time with our brand new car later that day!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service

    Mark McKay really listens to our needs and goes above and beyond to make sure we are satisfied. Everyone is very knowledgeable and truly cares abo...


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    Mark McKay really listens to our needs and goes above and beyond to make sure we are satisfied. Everyone is very knowledgeable and truly cares about their customers.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • service appointment

    'on time' service, cleanliness of the entire dealership and grounds are just right... keep up the good work and thanks for being dependable.


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    'on time' service, cleanliness of the entire dealership and grounds are just right... keep up the good work and thanks for being dependable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Diepholz Problem Solvers!

    Ongoing electrical problem that 4 other dealerships couldn't locate or solve. I was 300 miles away from home and had to get to the closest dealers...


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    Ongoing electrical problem that 4 other dealerships couldn't locate or solve. I was 300 miles away from home and had to get to the closest dealership as fast as I could. I couldn't have been luckier that day. Service Tech Jacob was the only person after 10,000 miles and 5 dealerships that took the time to properly trouble shoot my problem, locate the issue, and fix the problem. If I had a major problem in the future, I would drive 300 miles so Jacob could solve it, the first time. I have NEVER been so impressed with any dealership as I was with Diepholz!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Dept.

    Always a great experience at Diepholz! In my opinion, best Dealership there is.


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    Always a great experience at Diepholz! In my opinion, best Dealership there is.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Jeep

    I have been looking for quite some time to replace my 2002 Jeep. Probably reviewed and seriously considered over 25 Jeeps in the course of about s...


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    I have been looking for quite some time to replace my 2002 Jeep. Probably reviewed and seriously considered over 25 Jeeps in the course of about six weeks. We drove over to look at the Jeep at Diepholz Auto Group in Paris, Illinois. Not only did the Jeep turn out to be a great buy, I felt like this team of auto dealers was certainly reasonable and there was no pressure. In fact, in the panic of not having a car payment since 2002, I nearly backed out of purchasing this Jeep. Again, absolutely no pressure...ended up with this Jeep in less than 48 hours from look-see to ownership. I assure you I had not receive this kind of respect and consideration from any other dealership. Furthermore, I was really impressed with the business office. I did need to finance my vehicle; a better interest-rate was found through Diepholz then I was able to find. I wish I had let them do ALL the research! I have already recommended Diepholz Auto Group in Paris to a couple of friends seeking newer vehicles.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Satisfied customers

    We had been using the service department at Diepoltz in Paris for some time and have been extremely satisfied with their work and their desire to ...


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    We had been using the service department at Diepoltz in Paris for some time and have been extremely satisfied with their work and their desire to be helpful. On Black Friday we traded for a 2017 Traverse off their lot and we love it. We got a good trade in on our old Traverse and Ann of the sales personnel were helpful and friendly. Our salesman had texted us several times to see how we are liking the car and to wish me a happy birthday. This will be our dealership from now on.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Satisfied customers

    We had been using the service department at Diepoltz in Paris for some time and have been extremely satisfied with their work and their desire to ...


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    We had been using the service department at Diepoltz in Paris for some time and have been extremely satisfied with their work and their desire to be helpful. On Black Friday we traded for a 2017 Traverse off their lot and we love it. We got a good trade in on our old Traverse and Ann of the sales personnel were helpful and friendly. Our salesman had texted us several times to see how we are liking the car and to wish me a happy birthday. This will be our dealership from now on.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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