Reviews
Write a reviewTotally disappointing
I went looking to replace a 10,000 car. These days those are what we would have paid 3,000 for last year. Cars were dirty and not mechanically sound. So disappointing. Salesman was nice.
Totally disappointing
I went looking to replace a 10,000 car. These days those are what we would have paid 3,000 for last year. Cars were dirty and not mechanically sound. So disappointing. Salesman was nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Never Heard back from them.
I called and sent emails to try and get pictures and more information about a used car they have. It's been a month and still haven't heard.
Never Heard back from them.
I called and sent emails to try and get pictures and more information about a used car they have. It's been a month and still haven't heard.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tim was very professional and cordial. He understood our...
Tim was very professional and cordial. He understood our needs and worked hard to fulfill them. I have already recommended Tim at Freedom to several friends.
Tim was very professional and cordial. He understood our...
Tim was very professional and cordial. He understood our needs and worked hard to fulfill them. I have already recommended Tim at Freedom to several friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thorough Customer Service
I have purchased two vehicles from Freedom and I been very pleased with the service department. They do a 16 point inspection with each regular service call. They alerted me when tires needed to be replaced and they report on all items checked.
Thorough Customer Service
I have purchased two vehicles from Freedom and I been very pleased with the service department. They do a 16 point inspection with each regular service call. They alerted me when tires needed to be replaced and they report on all items checked.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BEST LOCAL DEALERSHIP``
I have been dealing with Freedom Chrysler Dodge Jeep Ram for over 30 years. After I purchased my first vehicle there, I've never purchased a vehicle anywhere else. I made my 2 most recent purchases in November 2018 & January 2019. The owners & staff are friendly & very Customer oriented. Their Service Department is second to none. Highly recommend.
BEST LOCAL DEALERSHIP``
I have been dealing with Freedom Chrysler Dodge Jeep Ram for over 30 years. After I purchased my first vehicle there, I've never purchased a vehicle anywhere else. I made my 2 most recent purchases in November 2018 & January 2019. The owners & staff are friendly & very Customer oriented. Their Service Department is second to none. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very friendly and helpful
They got my service call taken care of very fast and efficiently.I appreciate Jennifer's help and general concern for me and my van.She remembered me and the issues on my vehicle repair..Look forward to a better performing vehicle.Thanks
very friendly and helpful
They got my service call taken care of very fast and efficiently.I appreciate Jennifer's help and general concern for me and my van.She remembered me and the issues on my vehicle repair..Look forward to a better performing vehicle.Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Back to the mini van
From 1984 to 2005 I owned 6 Chrysler mini vans. Then an HHR and two pick-up trucks. I no longer need a truck for work and Chrysler has made many great improvements in the style and safety features in the mini van. A short test drive convinced me another mini van was the choice. No regrets. Many new features to experience. A lot of learning to experience.
Back to the mini van
From 1984 to 2005 I owned 6 Chrysler mini vans. Then an HHR and two pick-up trucks. I no longer need a truck for work and Chrysler has made many great improvements in the style and safety features in the mini van. A short test drive convinced me another mini van was the choice. No regrets. Many new features to experience. A lot of learning to experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I value the friendly family yet professional atmosphere...
I value the friendly family yet professional atmosphere that Freedom provided. I saw the car online, called to confirm it was still on the lot and for the stated price and picked it up the next day. Jeff was an absolute pleasure. No haggling and nothing was different when I arrived. Best car buying experience yet
I value the friendly family yet professional atmosphere...
I value the friendly family yet professional atmosphere that Freedom provided. I saw the car online, called to confirm it was still on the lot and for the stated price and picked it up the next day. Jeff was an absolute pleasure. No haggling and nothing was different when I arrived. Best car buying experience yet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have purchased multiple vehicles from this dealership...
I have purchased multiple vehicles from this dealership and each time I go back, they get better and better. Tim Logerquist kept my information and called me to let me know of an upcoming sale on the vehicle I wanted and saved me thousands of dollars. Everyone is friendly and sincere, much better than other Springfield area dealerships. If you’re in the market for a new or used vehicle in the Springfield Illinois area, take a drive down to see them first, you won’t be disappointed.
I have purchased multiple vehicles from this dealership...
I have purchased multiple vehicles from this dealership and each time I go back, they get better and better. Tim Logerquist kept my information and called me to let me know of an upcoming sale on the vehicle I wanted and saved me thousands of dollars. Everyone is friendly and sincere, much better than other Springfield area dealerships. If you’re in the market for a new or used vehicle in the Springfield Illinois area, take a drive down to see them first, you won’t be disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful service
Took my van in for service and had my service writer suggest a coolant flush and injector cleaner. Van really runs better. He suggested because of mileage. So glad he did!
Wonderful service
Took my van in for service and had my service writer suggest a coolant flush and injector cleaner. Van really runs better. He suggested because of mileage. So glad he did!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair