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Oroville Ford

(62 reviews)

Reviews

(62 reviews)

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Excellent Sales Staff

While serving jury duty, I asked my wife to stop by your previously owned vehicle lot to see what was available. She entered the office and Sean met her at the door. He graciously showed her what we thought we wanted and allowed my wife to drive several models of Taurus and Focus. When my wife met me at the courthouse, she told me what a pleasant experience she had and that Sean was a quality man. To be up front, I am very wary of used car salesmen. I soon found out that Sean was not the stereotypical "lot vulture". He was more concerned in finding us a vehicle to meet our needs than making a sale. he even went so far as to taking us to an associated dealer because they had another vehicle that might be a better fit for us. Returning for the third visit, Sean was able to negotiate a very fair price on the 2012 F-150 we liked. We are exceptionally pleased with our vehicle, the purchase process and, most important, your sales staff. I would like to thank Sean for all his efforts to find us our F-150. I appreciate his frank and courteous responses to our concerns, his knowledge of your products, and his respectful treatment of his customers. He reflects great credit upon your dealership and should be promoted immediately! Sean is the reason we will be repeat customers and will heartily recommend Oroville Ford to our friends and family. Richard D. Deppe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My Experience

All employees are helpful. Vince listened to my needs. I believe he does what he can to get me a good deal. Thanks to all. So far I'm happy with my 2009 Toyota RAV4. Mary E. Cirnigliaro

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good service.

ALL the staff was very courteous and helpful. I hope the move to the new dealership location works out for all of them. I bought a F 150 FX 54. Just got it and like so far, just have to set up all the goodies in it. Yes, I was informed that I could stop by anytime for help. I have two friends that have a F-150, this was a primary reason why I purchased this truck. I didn't fill out the stars for facilities, We all know that the're in the process of moving out of that old building. Thanks, William Curry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people, cars, and service

I had been hunting for a Raptor in the north country for a couple of weeks. Michael from Susanville Ford put me in touch with Vince and Oroville. They hooked me up with a beautiful limited edition Ruby Red Raptor. The service was great, the price was fair, and I was in and out the door in my new truck super quick. Great group of folks to work with. I highly recommend them (and Susanville) Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bill D.

Great service and love my fiesta. Affordable service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.

Service was fast. The repair was as expected. The staff were friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Service was great ! We purchased a new 2014 F150 XLT Super Crew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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free oil change

I appreciated the first of two free oil changes after buying my car. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Hoglund Ford F150

You guys always take great care of me. Tom in service went above and beyond your normal service. I appreciate you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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used cars.

I love this car it rides great and my grandauters loves it to. ps please don't put my pitcher on your facebook.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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