Greg Gerline always takes care of me. They?re knowledgeable, polite, and fast. I live in Indy, but I only take my car to Sandman.
Very satisfied with my Cadillac SRX and GMC Canyon. Bought both vehicles from this dealer.
I had been searching for a specific type of car online and found it at their dealership. I had e-mailed Todd and made an offer and he was very prompt and... courteous when responding. He made my deal happen and I drove over within a week and drove home with my new(er) car. Everyone was super friendly when I came to pick it up and I couldn't have asked for a better experience!
Friendly staff, outstanding service. The older building in the heart of town is attractive and clean— and the dealer had been located there for a century!
Great small town dealership that makes you think you stepped back in time.
Found a vehicle I wanted. Negotiated the price via email. Setup a time that same day to drive the vehicle. I had financing, but didn't have the check for... the loan yet. I was able to take the vehicle home that day with a small personal check payment and got them the rest of their money when the loan check actually came in (4 days later). VERY reasonable with price and trade-in allowance. I HIGHLY recommend them!
I worked with Todd there for a week via email/phone on a CPO truck. I scheduled a time to come down out of state (it's a 6 hour drive for me) to look at... the vehicle in person and work on making a deal, and Todd wasn't even there when I arrived. On top of that, the guy named Dan didn't even want to let me test drive the vehicle. Huge waste of time and gas money for me. If this isn't bad car salesmanship, then I don't know what is. Don't waste your time or money- I already have.
Michael, It is unfortunate that you were not happy with your trip to our dealership. We appreciate you making the drive to Shelbyville. I did not re...ceive a call or email from you that you were coming on Saturday. However, Danny showed you the vehicle, went on a test drive with you. You obviously like the vehicle because you came in and submitted an application for approval. Unfortunately we were not able to get together on a deal. I apologize for your drive time and gas money. Hopefully in the future you will get a deal put together and confirm an appointment prior to making the drive. I have also offered to bring you the car at no cost to you if you were able to secure a deal. Good luck and let me know if there is anything else we can do for you.
Wow! Just bought a car from Sandman. What an amazing experience. They had the right car at the right price. No games with back and forth negotiations.... Car was ready for us when we arrived. Quickly took care of the paperwork, and we were done. Well, not exactly. My wife had some questions about how to operate some of the newer electronics on the car. Todd (salesperson) spent at least 30 minutes going through everything. He knew how to operate everything, which saved us hours of reading through the manual. He even helped sync my wife's phone to the bluetooth. This will be the first, and maybe only, place I go for my next car purchase.
KG, thanks for the great review. It was a pleasure dealing with you and your family. Please call me for all your automotive needs. Have a great holi...day!!1
Descriptions online were accurate. The used car selection appears to consist of excellent quality vehicles. As noted in earlier reviews sales people helpful,... knew their products and understand how to make the car buying experience one that you can enjoy as opposed to some older high pressure methods that would make you dread looking for cars. I have already recommended this dealership to others and I consider myself hard to impress.
Thanks csrazzle- it was a pleasure meeting you both. I am glad we were able to put together a great deal for you and your family. Enjoy your new veh...icle and please consider us for your future auto needs.
Very friendly staff, who were all helpful and easy to deal with. Didn't feel any pressure from then while there. They made the car buying experience a... good one and it was a pleasure doing business with them.
Chris, thanks for your great review. Enjoy your new vehicle. Thanks again!!