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Reviews

2.6
20 lifetime reviews.
  • Great car buying experience

    This was the first vehicle I have purchased from this dealer and it was one of the best experiences I've had buying a car. Great customer service ...

    Dealer Response

    Thank you for your business glad to hear that it was such a great experience.. I look forward to working with you in the future.


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    This was the first vehicle I have purchased from this dealer and it was one of the best experiences I've had buying a car. Great customer service and up front, low pressure salesman. I'll be back for my next vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your business glad to hear that it was such a great experience.. I look forward to working with you in the future.


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  • bad experience

    "Please read this if you considering buying a used car from Landmark (factual account). 1. After waiting over three hours for a quote on an inter...


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    "Please read this if you considering buying a used car from Landmark (factual account). 1. After waiting over three hours for a quote on an interest financing rate (based on a top tier credit rating) we left the premises. Ten minutes after leaving my phone rings with a better rate offer. Buying Tip - Make sure you ask to see the buy rate on the actual paper from the credit lendor so you can see what they are going to bump you up to (your actual rate). 2. Salesman tried to make an additional hard sale on sealant coverage and other coverages. There was a problem with the hood in a few spots where the clear coat was coming off (probably due to rock chipping). We asked to see the actual coverage (fine print on what it covered). It took 45 mins to an hour to get a copy of it. When we reviewed it, the areas in question would not have been covered due to pre-existing conditions. Said it would take weeks for a Chevy rep to actually look at the hood to see if Chevy would cover it under original warranty. 3. Was told by the Sales Manager that they had an internal fight about the pricing of the vehicle; some said too low - really? 4. Their website states, quote you have to call the internet #, to get internet pricing. Unsure why the value of the vehicle is different whether you are their in person or calling on the phone. 5. Had the car we wanted to purchase checked out by a trusted owner of a car repair/tire shop. Car checked out well; however tires were cupped due to the previous owner (a rental company) not rotating the tires properly. Explained to him we had a tire professional determine there was an issue with the tires. We agreed that it wasn't the dealer's fault; but the sales manager was in opposition to taking responsibility for the current condition of the tires. 6. F&I dept. slid in two additional items on the contract w/out discussing the cost 1) Key Insurance ... for replacing of the newer quite expensive car keys and 2) Glass etching charges. Had us sign paperwork w/out discussing any cost for those items. Cost was listed on the contract that we signed. Keys can be obtained at most locksmiths for less money (called and verified pricing with a local locksmith). Glass etching was $XXX.XX; value from that is disputed widely on the web; cost to dealership is minimal. All in all; we were able to walk away from the deal prior to taking delivery of the car (and feel very fortunate in doing so). The Good - car was in good shape; tires were ok, but not right. Glad we had it checked out by a reputable mechanic. The Bad - F&I department not forthcoming about all charges on the contract. Sales dept. attempted adding on additional coverages that would not have benefitted us and cost additional for no actual benefit. Unhappy doesn't even cover it - when reflecting upon the whole sales process; it was long, (6 & 1/2 hours). Granted there were many other customers there on the same day and we would have been okay with the excessive wait time if things had been done correctly and in an honest manner. Incorrect information was given by salesperson when asked specifically about coverages. Dealer was hedging on the interest rate for hours; only came down when we walked. Be extremely wary of any purchases with the current lineup of professionals in the sales dept. They will not have to worry about this consumer purchasing any product there. Recommendation - go elsewhere to be treated professionally and with integrity as it won't currently happen at Landmark."

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Sales and Financing Staff

    We purchased a used car from Monte Evans in May, and were extremely satisfied with our purchase. Everyone, and I mean everyone made us feel comfor...


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    We purchased a used car from Monte Evans in May, and were extremely satisfied with our purchase. Everyone, and I mean everyone made us feel comfortable during the entire process, and we highly recommend Monte, and this dealership to anyone in the market to purchase a new or used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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