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Reviews

4.8
Average based on 257 reviews.
  • Great Buying Experience!

    Sharrett recently sold me a Subaru Crosstrek, and I can honestly say it was the easiest purchase I ever made. The price I paid was very good, and ...


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    Sharrett recently sold me a Subaru Crosstrek, and I can honestly say it was the easiest purchase I ever made. The price I paid was very good, and I was extremely satisfied with every part of the purchase. Everyone was pleasant, and my salesman, Mick Forcino has to be one of the all time nicest people around! Everyone I met went out of their way to make my day a good one! No one pushed me to make a decision. When I first got on the lot, Mick introduced himself and said if I needed anything to come find him, then he disappeared to let me browse as I chose. That was the beginning of a great experience, because I hate having someone hover over me when I am "just looking" If I could afford it, I would buy a car every day, just so I could hang out with the people at Sharrett! If you need a car, shop Sharrett, you will not be disappointed with the way you are treated! I guess all the years they have been our neighborhood car dealer, has made them an expert in how they treat their "neighbors".

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Excellent service!

    I initially was planning on looking at a Jetta and while Ryan was walking me through the lot to the Jettas, we walked passed the Legacy Subaru and...


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    I initially was planning on looking at a Jetta and while Ryan was walking me through the lot to the Jettas, we walked passed the Legacy Subaru and I really liked the looks of it. I was not sure about the higher price versus the Jetta. But Ryan discussed the specs on both vehicles and seeing the consumer reports on both and finding the Legacy had all wheel drive, I found the Legacy very enticing. Ryan was very knowledgeable about the vehicles on the lot. We was very nice and not pushy. He spent several hours with me and allowed me to test drive 3 different vehicles which I narrowed my choices. Because I was not sure I wanted to make a commitment to car payments after not having a car payment for 4 years I left that night without a new car. Ryan called me 2 days later informing me the car I wanted was still available and at the price I wanted. I told him yes I was interested. However looking on the Internet at even more options than the Legacy we had discussed, I told him I wanted the Legacy but with the bigger options package. He had one on the lot and I agreed to it. I was not thrilled about the color though, so Ryan and Jeffrey at Sharrett Subaru hunted for the vehicle of my choice and found it. Everyone at Sharrett was very nice and friendly whether they were the one selling me a vehicle or not. I had the greatest experience there. They also went over the difference of buying leasing so I could make an informed decision. I could go on and on about their professionalism while making you feel you are more than a customer. They set me up with my first car maintenance appointment the same day I bought the but made sure I knew I could take my car any place I chose for maintenance. I can't think of one thing that Ryan Staup could have done to make me feel more comfortable about the purchase of my Legacy. He has made a life long customer. They are what service excellence is all about! Perfection! While I have not had any need of repairs, I am certain I will get the same quality of service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A great buying experience!

    We purchased a 2017 Subaru Forester from Sharrett Subaru in August and were pleased with the entire buying experience. We've owned many Subaru's t...


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    We purchased a 2017 Subaru Forester from Sharrett Subaru in August and were pleased with the entire buying experience. We've owned many Subaru's throughout the years, (although most were previously owned) and were always happy with the quality and reliability of these vehicles. We typically don't buy new cars from a dealership because we dislike the "price negotiating" process. However, the sales price, including any and all fees were laid out and explained so that we could make an informed decision. Our sales rep. Kat Whitaker was receptive, knowledgeable, helpful and knew the answers to all of our questions (and we asked MANY). We ordered the vehicle (they didn't have a Forester on the lot with the exterior/interior colors and packages that we wanted) and were told it would arrive in approximately 3 weeks. Kat called in a few days and gave us the good news that they found a vehicle, with the options that we wanted, at a dealership close by; and that the vehicle would arrive the next day! We traded an older vehicle and although we had to "negotiate" a reasonable trade-in price, it was pretty painless. We made a reasonable case for our suggested price and they agreed! The financing experience was a breeze, as well, and even though they offered extra packages for an additional cost, we never felt pressured to purchase any products or services. We our pleased with the Subaru Forrester and the sales experience at Sharrett!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since December 2008

We have a strong and committed sales staff with many years of experience satisfying our customers' needs for new cars in the Hagerstown, Frederick, Waynesboro and Chambersburg area. The professional and knowledgeable staff at Sharrett will help you find the vehicle you want. At Sharrett we offer a searchable online inventory of new cars in Hagerstown, along with well maintained used cars by today's top manufacturers, like Subaru, Volkswagen, Mazda, Suzuki, GMC and Buick. Come on in and take a test drive! Our sales staff will help you find that new or quality used car that you have been searching for.