Hoffman Chevrolet Cadillac

(4.3) 33 reviews

Dealer on Cars.com since December 2015

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 7:30 AM - 1:00 PM
Sun Closed

Reviews

4.3
33 lifetime reviews.
  • used car purchase

    I bought a used vehicle and only had it three weeks. I put 315 miles on it and discovered a hole in the radiator . I had it less than 1000 miles and u

    ...

    nder 30 days. They told me the warranty did not cover this, because it was not a MD state inspection item so they would not cover it. They wouldn't work with me at all. They were very unprofessional and mean. The entire process was very unpleasant . GO SOMEWHERE ELSE!!

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry that you feel this was not handled properly however it is not a covered item. It was disclosed to you that only Maryland Inspection items

    ...

    are covered for 30 days and 1000 miles. Since this vehicle is a 2002 that was the only warranty options available. While we were willing to try to work with you the way it was handled with you demanding it be fixed left the situation unsolvable.


  • Edwin Fox, Jr. LTC USArmy (Retired)

    Scheduled repairs under warranty, on time, no delays as promised and work was accomplished to my satisfaction. Rent-a-car provided with minimal effec

    ...

    t as promised. Nick Bischoff, Service Advisor was outstanding.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback it is greatly appreciated! Mrs. J. Jack


  • HOFFMAN CHEVROLET

    Routine service on my vehicle. Everything was handled very professionally and timely.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback it is greatly appreciated! Mrs. J. Jack


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Service & Repair

Service Reviews

4.3

15 lifetime reviews of the Service Department.

  • HOFFMAN CHEVROLET

    Routine service on my vehicle. Everything was handled very professionally and timely.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback it is greatly appreciated! Mrs. J. Jack


  • Great Dealership!

    Had an Onstar issue and Onstar left me out cold. Hoffman Cadillac really went to bat for me and got the issues resolved! Thank You!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback it is greatly appreciated! Mrs. J. Jack


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Service Pricing

    Multi-Point Inspection

    Complimentary

    Oil, Filter Change

    $39.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 2015

At Hoffman it's not just about buying a car. It's about finding the right car for YOU. Which is why we get to know you...your aesthetic preferences, your hobbies, and your driving habits.

This is true regardless of whether you decide to lease or buy. For, whether you're "together" two years or 20, Hoffman Chrysler Jeep Dodge wants to make sure you never regret your decision.

To learn more about Hoffman, please feel free to contact us online or by phone. Otherwise, visit us in person at 101 or 171 S Edgewood Dr Hagerstown, Maryland. We hope to have the pleasure of meeting you soon.

"Hoffman Automotive, your dealership yesterday, today and tomorrow."
Hoffman Chevrolet Cadillac
101 S Edgewood Dr Hagerstown, MD 21740
New (240) 329-4417
Used (240) 452-4463
Service (240) 329-0774
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