Dealer on Cars.com since December 2015
|Sales||8:30 AM - 8:00 PM|
|Service||7:30 AM - 5:00 PM|
|Mon||8:30 AM - 8:00 PM|
|Tue||8:30 AM - 8:00 PM|
|Wed||8:30 AM - 8:00 PM|
|Thu||8:30 AM - 8:00 PM|
|Fri||8:30 AM - 8:00 PM|
|Sat||8:30 AM - 5:00 PM|
|Mon||7:30 AM - 5:00 PM|
|Tue||7:30 AM - 5:00 PM|
|Wed||7:30 AM - 5:00 PM|
|Thu||7:30 AM - 5:00 PM|
|Fri||7:30 AM - 5:00 PM|
|Sat||7:30 AM - 1:00 PM|
Excellent, responsive service! I had my car in for a routine oil change, and they identified another problem that was covered under the warranty. A ...great catch, and the work was completed in a timely manner, with a prompt and friendly follow-up call. great job!
Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!
Staff were very nice and professional. My issue is that it cost $57.20 for a general service (oil change and lube). I think that is too expensive fo...r service for a 1/2 ton pickup truck. Sorry to say I will no longer go back to the dealer for service unless I have a voucher for a discount.
Hi Steven Keller Lewis thank you for taking the time to leave us your honest feedback. Just so you know there are almost always oil change coupons av...ailable on the website that may help you out with future visits. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (301) 733-5000.
I bought a used vehicle and only had it three weeks. I put 315 miles on it and discovered a hole in the radiator . I had it less than 1000 miles and u...nder 30 days. They told me the warranty did not cover this, because it was not a MD state inspection item so they would not cover it. They wouldn't work with me at all. They were very unprofessional and mean. The entire process was very unpleasant . GO SOMEWHERE ELSE!!
I am sorry that you feel this was not handled properly however it is not a covered item. It was disclosed to you that only Maryland Inspection items ...are covered for 30 days and 1000 miles. Since this vehicle is a 2002 that was the only warranty options available. While we were willing to try to work with you the way it was handled with you demanding it be fixed left the situation unsolvable.
lifetime reviews of the Service Department.
Oil, Filter Change
$39.95 and up*