Hoffman Chevrolet Cadillac

New 888-285-2195 Dealer Website
Used 888-277-7871 Email Dealer
Service 888-286-2308

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Reviews

Average Ratings

4.3
Average based on 12 reviews.
  • Excellent Service

    They did a great job with oil change and recall replacement


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    They did a great job with oil change and recall replacement

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Department

    Outstanding service. Customer friendly. Keeps you updated on the goings on until your car is ready.


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    Outstanding service. Customer friendly. Keeps you updated on the goings on until your car is ready.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • chev impala

    The entire experience was very easy, from selecting the vehicle to purchasing it. Everyone involved was helpful.


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    The entire experience was very easy, from selecting the vehicle to purchasing it. Everyone involved was helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good Service @ Hoffman

    The service center at Hoffman is fast and friendly.

    Dealer Response

    Hi Andrew, we appreciate your positive feedback. Our team is always happy to help!


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    The service center at Hoffman is fast and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Andrew, we appreciate your positive feedback. Our team is always happy to help!


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  • Very friendly and professional

    Everyone was very helpful especially the salesman and manager. They spent many hours explaining the process of buying a car


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    Everyone was very helpful especially the salesman and manager. They spent many hours explaining the process of buying a car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Dealership all around

    Purchased my vehicle from Hoffman, sales experience was nice, professional. Have been very satisfied with service department and all staff. Grea...


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    Purchased my vehicle from Hoffman, sales experience was nice, professional. Have been very satisfied with service department and all staff. Great place, good experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent service, Friendly Staff,

    Excellent service, friendly staff . All in all a pleasant experience.

    Dealer Response

    Hi Ron, we appreciate your glowing review. Our staff is happy to be a part of your pleasant experience. We hope you'll consider us again for your ...


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    Excellent service, friendly staff . All in all a pleasant experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ron, we appreciate your glowing review. Our staff is happy to be a part of your pleasant experience. We hope you'll consider us again for your service needs!


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  • Clear facility

    Friendly staff, quick and easy to deal with. Service completed timely manner


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    Friendly staff, quick and easy to deal with. Service completed timely manner

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Hoffan Chevrolet,-quite the improvment

    THis is our 6th purchase from Hoffman. Initially, back in 1990, really had great experience. Then, about 10 years later, had a not so pleasant e...

    Dealer Response

    Thank you, Beverly, for sharing your story. We're happy to hear that we were able to turn your negative experience around. Your multiple purchases...


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    THis is our 6th purchase from Hoffman. Initially, back in 1990, really had great experience. Then, about 10 years later, had a not so pleasant experience. Dealership rather dirty, staff not really customer service base, sitting standing outside, smoking. Then 2 year ago, met George Ohl. Great salesman, knows the products and if he doesn't know an answer, will find out. Purchases 3 cars from George, he made us want to return, plus,over the past year, very good staff, don't see the loitering, everyone appears busy and conscientious. Good job George, and management. Keep Hagerstown Hoffman proud!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Beverly, for sharing your story. We're happy to hear that we were able to turn your negative experience around. Your multiple purchases over the years are sincerely appreciated. Our team is always happy to help. We hope to continue to serve you for many years to come! See you on the road.


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  • New Silverado purchase

    I purchased a 2016 Chevy Silverado. Transaction was faster than I have experienced in the past.


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    I purchased a 2016 Chevy Silverado. Transaction was faster than I have experienced in the past.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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