Subaru of Dayton

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
139 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 21, 2019

    I had the windshield wiper on the drivers side just stop working yesterday and because it was snowing/raining all day I was in a bit of a bind and wasn't... able to drive it to work. I called Subaru of Dayton and they fit me in almost immediately and fixed the issue within the next hour, it was a minor fix and they also fixed another problem I had been having with minimal cost. Very happy with that experience. Would definitely take my car back there.

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    Dealer Response

    Thank you so much for the positive review, Robin! It's great to hear that we were able to help you out and fix your issue! We know it can be super inc...onvenient when you can't drive your car due to something as small as a broken windshield wiper mixed with bad weather. If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    January 25, 2019

    I have been getting service for my Subaru's at Subaru of Dayton for several years. I find that their oil changes are more than reasonable and that's for... a full synthetic. The people are friendly, have a great waiting area and still offer shuttle service to the area while waiting for your car. I will continue get service for my Subaru's at Subaru of Dayton.

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    Dealer Response

    Thank you for sharing your positive experience, Sarah! It's so great to hear that you always receive a top-notch customer service experience! We since...rely appreciate your continued business! If you're ever in need of more help, please let us know.

  • April 12, 2015

    I purchased a `15 Crosstrek XV from Subaru of Dayton after working with the internet specialist (Mark L.). All around it was a stellar transaction, and... the dealership treated me and my wife very well. This is my 4th Subaru and by far the best experience to date. When we showed up the car was already gassed up and ready to go. We did a quick test drive and then went over a few things with Mark before closing the deal with the finance manager, Walter. Both Mark and Walter were professional and courteous and my wife and I never felt pressured. We would definitely buy another car from this dealership!

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    Shopped for a new car
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    Dealer Response

    We appreciate your kind words. I hope you and your wife enjoy your new Crosstrek, if there is anything I can do please let me know. Deric Massie Gene...ral Manager

  • 5.0 out of 5
    January 4, 2019

    I have been purchasing cars for over 50 years. This is the best dealership I have ever dealt with. They are competent, efficient, and courteous.

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    Dealer Response

    We are very happy we could provide you with a positive experience, Diane! Customer service is ALWAYS our top priority! Thank you for taking the time t...o leave a review. We sincerely appreciate your business!

  • 5.0 out of 5
    December 31, 2018

    I recently won a Subaru from Subaru of Dayton and the Humane Society of Dayton. I decided to trade it in on a Subaru Forester and had the best experience... doing so. Micah Whitis, my sales consultant and Tyrone the finance manager were extremely patient with me. Micah explained all the options for my Forester and explained them again in detail when I picked it up. I had the best experience I've ever had at this dealership.

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    Dealer Response

    Hello Deborah, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Dayton! Superior customer servic...e is a core value at our company so to hear that you had your best dealership experience at Subaru of Dayton makes us proud. We are always more than happy to assist you if anything-else comes up. Take care!

  • 5.0 out of 5
    December 24, 2018

    All around great buying process. Salesperson and other managers involved in my decision to buy my car were all helpful and positive in answering questions... or concerns that I had. I would highly recommend Subaru of Dayton to anyone interested in buying a new car.

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  • 5.0 out of 5
    December 20, 2018

    Took the time to satisfy all my issues, lol. Fixed the phone and messaging issues. Fixed the sound alert while locking. Oil change and tire rotation. Also... the bad battery!

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  • 5.0 out of 5
    December 18, 2018

    Subaru of Dayton. New 2019 Subaru Forester Sport. Great vehicle, great sale. Thanks Micah

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  • 5.0 out of 5
    December 18, 2018

    From the second I walked in to ask about a test drive I felt take care of without pressure.

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  • 5.0 out of 5
    December 17, 2018

    The Dayton mall area Subaru dealer is awesome, and like the Subaru dealership I dealt with in Boulder, Colorado where I recently moved from this branch... represents the care and honesty Ive found across the board with Subaru dealerships in general. The myth that dealerships are a ripoff is NOT true with Subaru!

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