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Reviews

Average Ratings

4.9
28 lifetime reviews.
  • Earl Yeager

    From beginning to end the experience was outstanding! The very friendly service, going the extra mile to give us complete satisfaction on price. I...


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    From beginning to end the experience was outstanding! The very friendly service, going the extra mile to give us complete satisfaction on price. I have visited many dealerships to purchased vehicles over the years, but none have impress me the way Bob Ross has. I will recommend Bob Ross to friends and family as the place to go! A special thanks to Bill and Tonya for their great service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Easiest and Most Pleasant Car Buying Experience

    We recently purchased a used Buick Enclave at Bob Ross Auto. Our experience was pleasant throughout. I dreaded the car-buying experience, but this...


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    We recently purchased a used Buick Enclave at Bob Ross Auto. Our experience was pleasant throughout. I dreaded the car-buying experience, but this was great. My husband and I have two kids with very busy schedules, and Tonya Munday, our sales associate, definitely helped us make this buying experience easy and family-friendly. She took my husband and I both on test drives on separate occasions. She followed up quickly when we had questions about the purchase price and the financing. I asked for the final pick up to be quick and easy, and Tonya delivered. She had everything ready to go, and we were in and out for the final pick up in an hour. She helped us sync up our cell phones to the car and activate all of the extras, and we were on our way. I also have to mention her sales manager, Tyrone, who was equally as personable and who helped make this such a seamless process. I cannot say enough good things about these two employees and the buying experience. We are enjoying the car, and I truly enjoyed the car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Tom Spears is the man to see!

    Tom Spears was my sales consultant at Bob Ross Buick and, I have to say, he provided the absolute best car buying experience ever! Tom was inform...


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    Tom Spears was my sales consultant at Bob Ross Buick and, I have to say, he provided the absolute best car buying experience ever! Tom was informative, polite, pleasant, and really went all out to get me the car I wanted at the very best price. I test drove a Cascada, but was undecided on the color. Tom kept in touch every few days and called to let me know as soon as they got two cars delivered so I could stop by and check out the color. Unfortunately, once I decided, the car in the color I wanted had been purchased earlier that day. Tom immediately offered to do a dealer-swap and get me the car I wanted. I was leaving to go out-of-town a few days later, but Tom called me the very next day to tell me that my car would be ready the day thereafter, so I could have it before I left for my trip. Tom came in on his day off to get my car prepped for delivery and then spent about an hour and a half with me to go through the delivery process. If you’re shopping for a new car, Tom Spears is the man to see!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Walked in and out

    The associate was very polite and patient with us, and he helped us lower the price a little more. Answered all questions quickly and efficiently....


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    The associate was very polite and patient with us, and he helped us lower the price a little more. Answered all questions quickly and efficiently. Great job Deron

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Dealership in Dayton!

    If you are looking for a new vehicle, Scott Hughes is the guy to talk to! I never felt pressured. He was knowledgeable, went above and beyond and ...


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    If you are looking for a new vehicle, Scott Hughes is the guy to talk to! I never felt pressured. He was knowledgeable, went above and beyond and was just overall a great person to work with. I would send anyone I know looking for a car directly to him.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Buick Rendezvous

    Friendly, courteous, dealership employees. They responded to my inquiry over the internet, and called me to discuss my needs. I went to see the ...


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    Friendly, courteous, dealership employees. They responded to my inquiry over the internet, and called me to discuss my needs. I went to see the vehicle twice, and there was no high pressure to buy immediately.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fiat Spider 124

    Second car purchased from Nick. As always he did a great job.


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    Second car purchased from Nick. As always he did a great job.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Bob Ross Auto Group

    I recently purchased a 2016 Buick Encore. I worked with Daniel Choi. He was very professional and easy to communicate with about my needs and w...


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    I recently purchased a 2016 Buick Encore. I worked with Daniel Choi. He was very professional and easy to communicate with about my needs and wants. I especially liked his style of salesmanship. He shared information with me about the SUV and then gave me the opportunity to reflect and digest it. Some small glitches occurred during the transaction. However, Daniel was on top of it. He kept me informed frequently with updates. Bob Ross is extremely fortunate to have this type of individual on their staff. My experience was outstanding!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Mercedes buying experience

    I recently purchased a Mercedes through Jack Watkins at MB of Centerville. He was very knowledgeable, very courteous, very patient and not at all ...

    Dealer Response

    Thank you for taking the time to provide us with your feedback! We are glad to hear our staff was able to deliver such a positive experience to yo...


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    I recently purchased a Mercedes through Jack Watkins at MB of Centerville. He was very knowledgeable, very courteous, very patient and not at all pushy. And others with whom I interacted were also very courteous and pleasant. I feel the overall "deal" was fair. I would recommend Jack as a person to speak with if you are looking for a new Mercedes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to provide us with your feedback! We are glad to hear our staff was able to deliver such a positive experience to you. We hope to continue earning your business in the future!


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  • Great Dealership and Great Salesman

    Best experience i have ever had in buying a car. I purchased a 2006 Buick Lacross for my 91 year old mother. Bill Sweat turned out to be a great p...


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    Best experience i have ever had in buying a car. I purchased a 2006 Buick Lacross for my 91 year old mother. Bill Sweat turned out to be a great professional--helpful--actually going that "extra Mile" to make sure my mother understood all the car's features (twice). This included, on a snowy day, driving the car to my mother's home. I would definitely buy from Bob Ross again!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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