Reviews
Write a reviewMy Jeep Wrangler 4xe went in for the recall as well as
My Jeep Wrangler 4xe went in for the recall as well as issues with the auto start/stop and wanting to always run on gasoline, even when fully charged with electricity. The dealer completed the recall and ignored everything else. I was promised a phone call the next day to address this failure. 2 weeks, still waiting....
We strive to deliver thorough service and it's disappointing to see we've let you down. This does not sound like the timely communication I expect from our team and I sincerely apologize for the phone call delay. I would like to step in and offer my assistance so we can get things sorted out for you. Unfortunately, I will not be able to locate your contact information without a full name, so please give me a call and I'll make sure to get back to you soon. Thank you, Fred Reinhold - Service Manager - (609) 597-1097
The worst service and communications
Spent $2,500 on service for the same issue to come back on the way home. I called, took it back, they said they fixed it only to have the light to come back as I drove home. Called, was told they knew the problem and would order the part. It’s been over a month and I call almost daily and am told I’ll call you back in 15 minutes. I’m still waiting for that call back. NEVER again will I spend a single cent there. Service and communication are both massive fails.
Linda, your review is upsetting to read. This is certainly not the timely, thorough, and communicative service I expect from our team, and I apologize for any oversight in properly attending to your car's issue, as well as any following delay in response and resolving the problem. I understand your frustration and that we've lost your future business, but I'd like to offer my assistance here so that we can finally take care of this ongoing service work. It may be difficult to locate your contact information without a last name, so please reach out to me directly and I'll make sure to get back to you soon. Thank you, Fred Reinhold - Service Manager - (609) 597-1097
Professional service all the time.
Excellent timely professional service. I received a warning light about oil change and a quick appointment was arranged.At that time I needed the vehicle for a few days so when they discovered that I missed two recalls the Service Department set up a follow up for a a one day session with a loaner vehicle if necessary. A very professional organization. Thank you.
Reviews like this one make our day! Thank you for choosing Manahawkin Chrysler Jeep Dodge Ram and trusting us with the care and service of your vehicle. We are happy to hear how helpful the team was throughout it all. Have a great day and we'll see you again down the road!
Great salesman
Erik was awesome to work with he had all the paperwork ready once we got there and jeep was gassed up and all cleaned waiting for us. Erik explained everything, he was really nice and professional. Very likable !
It's great to hear that Erik took such great care of you! Thank you for choosing Manahawkin Chrysler Jeep Dodge Ram and for sharing your experience. Safe travels ahead!
Excellent Service
You can make an appointment so quick and easily on the app. My vehicle is always ready by the time I get out of work.
It has been our pleasure to serve you, Jennifer! Thank you for the excellent review and for trusting Manahawkin Chrysler Jeep Dodge Ram with your vehicle's care. We are thrilled that the app makes scheduling so easy. Have a great day and we hope to see you again down the road!
I needed to have work done on my Dodge Ram and Isaac kept
I needed to have work done on my Dodge Ram and Isaac kept me informed of what needed to be done. He even reached out to Ram about helping with the costs of replacing parts that needed to be repaired prematurely. They even gave me a loaner to use which was helpful over the Christmas/New Years week. I was very happy with the service at Manahawkin Dodge.
Thank you for the review! We are so glad to hear that you had such a successful service experience working with Isaac and the Manahawkin Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!
Amanda at the service department was great.
Amanda at the service department was great. She kept me informed and expedited everything for me unusually good experience and your salesman just show me the vehicle’s was very good no pressure thank you
Amanda, this great service is great. I give a good review that’s it.
Thank you for the great review! We strive to deliver a straightforward and professional service experience, and we are so glad to hear that this was reflected in your time working with Amanda. We will be sure to pass on the kind words. Drive safely, and we hope to see you back again at Manahawkin Chrysler Jeep Dodge Ram!
As I walked in was greeted and asked how can I help you
As I walked in was greeted and asked how can I help you she was polite and smiling you knew you were welcomed
Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Manahawkin Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!
Manager and service dept
Bought my last two cars from there. Have been using this dealership for about twenty years. They do all my maintenance on my car. The service department is the best. The service manager is tops. Would recommend anytime.
It was our pleasure to serve you! Thank you for the awesome review and for trusting Manahawkin Chrysler Jeep Dodge Ram with your vehicle's care! We are so glad that our team was able to help you during your time here. Have a great day and we hope to see you again for any future needs!
Excellent service experience recently.
Excellent service experience recently. Kept us informed as we waited for parts. Advocated for us when recently out of warranty parts failed very prematurely on very low mileage vehicle. Saved us a lot of money.
It makes our day to hear from our happy customers. Thanks so much for choosing Manahawkin Chrysler Jeep Dodge Ram and we look forward to seeing you again next time!